there was a transaction of rs.65758.77 from my account on 21 dec 2011which i had not made. the details i got from the sbi were the transaction was done to ctcb mvc taipai.

on this i have several issues listed below.

1) on 23 dec when i got the info of the same, i kept calling on the number 080-26599990 which was supposed to help the customer but all the time it got connected they asked various details and as sson as they transfered the account the caal got cut every time. i was tired of calling them.

2) on 24th after reaching back to mumbai i went to mumbai sbi,
the response they gave was very bad. only thing they told was sir v cant do any thing and contact ur branch. i chose sbi because the job profile requires me to travel oftenly.
and then they say this crap.

3) on the same very day i went to nearest police station they again told this will not be handled by us and directed me to cyber crime police station. on reaching t he same they took the written complaint. but when i went to the same police station on 2 jan they told the officer is on leave and no one touches his files so come later.
with patience i went back and today again when i called them they said the officer is still on leave and could the case would be processed as soon as he s back.

as i am in indian navy, my job profile doesnt give me sufficient space to got to police station again and again.
kindly look into the matter and help me in getting me my hard earned money
thanks