Dear Sir,
My father had expired and he left the Fixed Deposit account with the PACCS for which i'm the nominee. When i approached the PACCS secretary and Special officer they are insisting me to get the legal heir certificate. As per nomination rules, they are not supposed to insist for the lagal heir certificate.

The officers are behaving in such a rude manner that i'm wasting their time and not confirming to their terms and demand of certificates. The special officer told that "we do not have any written rules and procedures to show you about the FD settlement, what ever document and produre we say is the final". So far, I had visited each of their offices twice (both Secretary and Special Officer) and they are not writing the reason for reject in the application letter which i submitted.

This creates a mentel agony and loss of money in terms of commutation between different offices and loss of pay from workplace. Now i'm in state of loosing the money than loosing my peace of mind with such an officer and banks. Plz help me on this regard. On demand by the right office, in person i can prove that the above said statements are true and valid.

Thanks for any help.