Dear sir,

I am an account holder of HDFC bank (a/c no.58611400006528), i submitted a cheque (no.282256) on 4 th septemper for my payment obligation towards indiabullsecurities(a/c no.00030130000080), this one is also an hdfc account, sir till date the bank hasnt tranfered that amount and the company is charging interest on me and pressurising me for settling the amount or face position square off, for sorting out this issue i the called the customer care cell of HDFC bank more than 10 times to date but they are not replying promptly or trying to sort out this mattter, on top of this they turned a blind eye on my complaint.i appleing you to get in to this problem and get me justice without delay.

email id:bijuanil@yahoo.com

thanks & regards
varghese daniel

Dear Varghese,

Please accept our apologies for all the inconvenience you have had to face – we would like to assure you that a bank representative is currently looking into this matter and will contact you shortly. In the meantime, should you wish to contact the bank, you may do so by writing in to us at talktous@hdfcbank.com with the reference id TTU00067306092010. We would also like to caution you against posting sensitive information such as your account numbers on a public forum such as this, as it may lead to your account being compromised and result in grave losses.

We value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

Dear customer,

Please accept our apologies for all the inconvenience you have had to face – we would like to assure you that a bank representative is currently looking into this matter and will contact you shortly. In the meantime, should you wish to contact the bank, you may do so by writing in to us at talktous@hdfcbank.com with the reference id TTU00067306092010. We would also like to caution you against posting sensitive information such as your account numbers on a public forum such as this, as it may lead to your account being compromised and result in grave losses.

We value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

This being a whiner's forum, I have something to whine about too. HDFC was introduced to me by a friend manager who meticulously explained to me about a nice Gold Debit card with free insurance cover of Rs.2 lakhs and shit like that which everyone might say when they penetrate a market for the first time.

Now heaven only knows if the insurance and the gold card bull is still alive with regular savings accounts like mine, but looking into HDFC's website this feature seems to be a benefit only with the Savings Max scheme.
Does it still apply for us in regular Savings schemes way back from 2007-08?? because if it doesn't then that will be a breach of contract wouldn't it which HDFC prolly doesn't give a f**k anyway.

I was not given prior notice about the AQB being raised to Rs.10000 from Rs.5000 and about these new stupid fees of Rs.62 everytime I transact online even with my AQB maintained. The new rules about a charge for more than 5 cash deposits blah blah blah and all that were not even communicated to me and if I know the law correctly, "fair warning" and "prior notice" was not made by the bank, which is otherwise imperative.

Perhaps the bank hopes to capitalise on customer's ignorance, which is make new rules, don;t let customers know about them and f**k them so hard with fees and fines that they can spend the next few months and days shuttling between bank, office/business and home just to get answers. Amused as HDFC might be about this whole circus, customers like myself are full of rage because we don;t have time to run around and ask questions much less have the time or money to seek legal recourse.

Then there is this sweet talking b*tch at the front desk who smirks whenever I enter the bank premises, as if to gracefully welcome my getting effed in the a** by her bank so her HDFC bank could rape me more with these unknown fees that they cook up every other day or hour.

HDFC shouldn't be called a “Housing Development Finance Corporation” but rather a “Heaven to Dupe and F**k the Customer”

Period.

Regards,
A very very irate being f**ked in the a** customer.

PS:- Now that I have ended my catharsis, I'm sure Mr.Parekh or Kapoor would depute someone for a rejoinder on this with a ticket number. Well don't bother with taking up my complaints. There's a good ol saying that says "Old habits die hard" and if thugging a customer and hiding behind a politician's back is all that the likes of Parekh do for social clemency, then India is f**ked like everybody else, because my case may be solved only to open up in someone elses backyard.