13/11/2010.
Dear sir,
I have applied for Home loan at IDBI Bank, Sinthir Morh Branch, Kolkata. Before that I have explained about myself & my profile in detail. Further their executive asked me reg. my profile , income , source of income etc. all details.

Then they suggested me to open a priority savings a/c with them , so that home loan interest rate will be 8% ( intead 8.25% at that time ). So I opened such a/c.... during about last wk. of Feb,2010.

Immediately they suggested to hurry up and submit the prescribed documents for home loan.... and accodingly done by me. Also it was told , “home loan interest may increase after 31st March 2010… so we like to disburst the loan much before 31st March,2010” .

They Assured me loan disburstment latest by 15 days from the date of papers submission. By the way, till that time I did not book the flat officially ( but selected & final discussion was over with promoter ).

I told the said bank manager, if you assuered me reg. home loan, then only I can & I will book the flat officially.

So after aprox two wks. of processing for home loan (against my papers, necessary varification, properly varification & property evaluation etc), said bank manager adviced me to book the flat officially and obtain the sale agreement. And accordingly flat booked officially and obtained the sale agreement and the same was handed over to the bank.

Next they asked for house loan processing fee. Accordingly I handed over a cheque Rs. 5618/- (Rs. five thousand six hundred & eighteen only ) (Chq. No. 174555 , dtd. 15.3.2010, drawn from Axis bank, Lake Town).

In the mean time , they asked for relevant personal papers from my promoter along with cheque Rs.11/- ( Rs. Eleven, Drawn from Standard Chartered bank, Bidhan Sarani , dtd. 5/4/2010)... and submitted all accordingly.

Accordingly , mostly every alternateday or so, the said bank engaged me, as they were asking this & that, more & more papers / formalities etc. And I fullfilled all their requirements at all the time with immediate effect.

And on asking ( since seven days after submittion of all initial papers), and every day they were assuring me, the loan will finalised with 2-3 days.

In the mean time they called me and my mother ( as she was my co-applicant ) to sign all the final loan papers and accordingly it was done. Also they took eight nos. blank, undated cheque from me.

Like wise, not only the March-2010 gone, mostly more than after 2.5months , all of a sudden they told , I am not eligible to get the loan !!!!... and ultimately they return me a cheque ( No.910137, dtd. 14/5/2010, IDBI, Brabourne Rd, Kolkata ) of Rs.914/- ONLY !!.

So ultimately the situation bound me to apply for loan at some other bank and got it. But delayed like any thing and my losses are as follows :
a) I have lost low interest (8%) benefit. Now I am paying 9%.

b) I have suffered with my family reg. family shifting accomodation etc.

c) During that period I was so much engaged with that IDBI bank that I counld not visit my India wide customers ( when I spend average minimum 15 days/ month for outstation travel ) and also I bound to loose one overseas trip opportunity reg. business. and ULTIMATELY I have faced tremendus loss of business opportunities ( as I am self employed ) and ultimately they refused to issue hoam loan.

d) When they can strongly assured that they always confirm the loan disbustment with in maximum 15 ( fifteen ) days from the papers submission , then why they kill my valuable & such long time & opportunities by taking away 2.5 months.!!

e) I have paid Rs. 5618/- and they humzically cancelled the loan and returned only Rs. 914/-.

ANOTHER UNFORTUNATE , THEY BOUND ME TO RECEIVE THE SAID RETURN CHEQUE ..."As against the consideration of P.F. refund" !!!!.

So please take care the matter. I will be happy with your earliest necessary action for the same...,
.....so that I should get back my above mentioned losses and
.... so that banks should not do harrash to any of the people.
.... so that bank should not do undue business from any of the people in such a way.

All relevant papers can be submitted against the same , as and when required.
Waiting for your earliest strongest action.
Best Regards.

Subrata Samanta
Cell : 9007845312
153, Debi Nibash Rd.,(Gr. Flr.), Kolkata-700074, India.
Ph. : 91-33-2529 5439,
Email : ssamanta01@yahoo.com,