Dear Sir,

This is to inform you that I have not received the Final interest & Principal Value of ICICI – Tax Saving Bond -022005-TSB the details of which are as follows:

Certificate No 30240
Bondholder No 06454-368
No of Bonds held – 2.
Distinctive No 141745-141746
Name of Holder: RUPAK SHAW /RASHMI SHAW

As I have not received the cheques for annual interest & principal, I presume that they have been misplaced in transit.

I had sent a written request as per the advise of 3i Infotech Ltd on 18-06-2010 requesting them to issue a duplicate cheque against the same; OR ELSE arrange for direct credit to my Savings A/c at Axis Bank Limited, Kankurgachi Branch, Kolkata A/c 017010100039349

I had subsequently followed up with them but have not recieved any proper reply as regards the status nor provided any contact no/address of higher authority to whom can be approached.

This clearly shows the lapses in the system and the irresponsible manner in which the whole thing is being managed.

I think Ms Chanda Kochhar should go down to the grassroots and take make necessary corrections in the system before chalking out huge expansion plans at the cost of betraying many innocent customers like us.

Hope the bank listens to this complaint and does the necessary to repay the interest and bond value along with loss of interest for the period of delay.

Regards,
RUPAK SHAW

Dear Rupak,

We are sorry to hear about your problem. Please write to us with your contact details at care@icicibank.com so that we can get in touch with you in order to address your concern. Please refer "495450" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by RUPAK

Dear Sir,

This is to inform you that I have not received the Final interest & Principal Value of ICICI – Tax Saving Bond -022005-TSB the details of which are as follows:

Certificate No 30240
Bondholder No 06454-368
No of Bonds held – 2.
Distinctive No 141745-141746
Name of Holder: RUPAK SHAW /RASHMI SHAW

As I have not received the cheques for annual interest & principal, I presume that they have been misplaced in transit.

I had sent a written request as per the advise of 3i Infotech Ltd on 18-06-2010 requesting them to issue a duplicate cheque against the same; OR ELSE arrange for direct credit to my Savings A/c at Axis Bank Limited, Kankurgachi Branch, Kolkata A/c 017010100039349

I had subsequently followed up with them but have not recieved any proper reply as regards the status nor provided any contact no/address of higher authority to whom can be approached.

This clearly shows the lapses in the system and the irresponsible manner in which the whole thing is being managed.

I think Ms Chanda Kochhar should go down to the grassroots and take make necessary corrections in the system before chalking out huge expansion plans at the cost of betraying many innocent customers like us.

Hope the bank listens to this complaint and does the necessary to repay the interest and bond value along with loss of interest for the period of delay.

Regards,
RUPAK SHAW