Name: Santosh Vichare
Bank: ICICI
Branch: Vile Parle
Account No: 021101501955

I have been complaining the issue with bank customer service and Shivaji Nagar Br for las one month. The transfer is been confirmed by citi bank and according to them also they have confirmed with ICICI and the transfer was suppose to be on 24th May 2010. I tried to send all the details to Customer Service online but either it doesnot reach them or they donot respond with the solution. I been following up with ICICI for long time, this is harrasment. I have the entire email communication with the both the banks. The imp details of email communication by myclient and CITI bank regarding the transfer is mentioned below...



From: India CitiService
Sent: Friday, June 11, 2010 4:14 PM
To: Makarand V Nakhare
Cc: Pravin V Bhardwaj
Subject: Our Current Account - 8376018 Query # S-100518-000655/SM



Dear Customer,

We thank you for your email dated 10th June, 2010.

With reference to below mail, request you to kindly ask the beneficiary to check with his bank as the excess funds have been sent to ICICI Bank and they have confirmed to our Clearing team that the funds shall be credited by 24-May-2010.


Best regards,

Sheetal Modi
CitiService

Phone: : 91-22-2419 3555 / 1800 22 5555
: 91-22-2419 3666 / 1800 22 5666

Dear Santosh,

We are sorry to hear about your problem. We have made a note of the account number that you have provided and we will get in touch with you in order to address your concern.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by Unregistered

Name: Santosh Vichare
Bank: ICICI
Branch: Vile Parle
Account No: 021101501955

I have been complaining the issue with bank customer service and Shivaji Nagar Br for las one month. The transfer is been confirmed by citi bank and according to them also they have confirmed with ICICI and the transfer was suppose to be on 24th May 2010. I tried to send all the details to Customer Service online but either it doesnot reach them or they donot respond with the solution. I been following up with ICICI for long time, this is harrasment. I have the entire email communication with the both the banks. The imp details of email communication by myclient and CITI bank regarding the transfer is mentioned below...



From: India CitiService
Sent: Friday, June 11, 2010 4:14 PM
To: Makarand V Nakhare
Cc: Pravin V Bhardwaj
Subject: Our Current Account - 8376018 Query # S-100518-000655/SM



Dear Customer,

We thank you for your email dated 10th June, 2010.

With reference to below mail, request you to kindly ask the beneficiary to check with his bank as the excess funds have been sent to ICICI Bank and they have confirmed to our Clearing team that the funds shall be credited by 24-May-2010.


Best regards,

Sheetal Modi
CitiService

Phone: : 91-22-2419 3555 / 1800 22 5555
: 91-22-2419 3666 / 1800 22 5666

Hello all,
Please be careful with icici Money to India,Icici got worst customer care service if u would like to cancel the money to India account u never able to
cancel ur account. They will have ur social security no and everything but they never cancel ur account. I asked to cancel my account please read the reply mail from Icici Bank

Dear Sir,

With respect to your mail we would like to inform you that we are unable to cancel/ delete the user ID.

However you can reset the password or alternatively you can create the new user ID.

You can disable the old user id by 3 wrong attempts while login.

Sincerely,

Pushparaj Acharekar
Customer Service Officer
ICICI Bank Limited

Dear Icici Manager Please cancel my account with Icici .Here is my contact mail id reddysrmail@gmail.com.
Regards,
Sreeram Byru

My opinion is that the ICICI bank officials are neither professional nor trained. I never heard any worst service than this guys. God bless India!


Please be careful with these guys. They hold your money for long sp that they can earn interest on it.


This is a scam!!




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