RESPECTED
ABHISHEK GAURAV
EXECUTIVE CUSTOMER CARE
BAGITTODAY

SIR

I WANT TO TELL YOU THAT AS PER YOUR REPLY EMAIL DTD-24/12/2011 ABOUT MY REFUND MONEY RS.29999/(TWENTY NINE THOUSAND NINE HUNDRED NINETY NINE ONLY) AGINST MY ORDER ID NO.1013479285 DT 22/12/2011 AND ORDER CANCEL REQUEST NO.514593 DT 23/12/2011 YOU WROTE THAT CONCERN DEPARTMENT WILL REFUND WITHIN 8-10 WORKING DAYS.

I ALSO WANT TO TELL YOU IN BETWEEN IF THE COMPANY SEND ME THE PRODUCT I WILL NOT RESPONSIBLE TO COLLECT/ RECEIVE THIS PARCEL AND ALL CARRYING CHARGES WILL BE BEARED BY BAGITTODAY.

I WANT TO ASK YOU WHAT IS THE STATUS OF REFUND? WHEN WILL I RECEIVE MY ABOVE AMOUNT?

PLEASE REPLY IMMEDIATELY SO THAT I CONFIRM.

RGDS

VIJAY SINGH DUGAR
C/O MOHAN BHAGAT
NEAR PANDA NURSING HOME
BEPARI SAHI
BUXI BAZAR
CUTTACK(ORISSA)




ReplyReply All

On Mon, 2/1/12, Response (BagItToday) <response@bagittoday.com> wrote:


From: Response (BagItToday) <response@bagittoday.com>
Subject: Order id- 1013479285
To: "vijay duggar" <vijayduggar@yahoo.com>
Date: Monday, 2 January, 2012, 6:55 PM


Dear Member,

This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that since your order has already been dispatched from our end against the below mentioned details, we are unable to cancel the order now.



•Consignment Number - O20215116
•Transporter Name -FIRSTFLIGHT
•Tracking Id - 1186647


However, if you still would like to cancel the order, you may refuse the acceptance of the parcel once it arrives at your doorstep.

Please feel free to get back to us for further assistance.

Assuring you of the best possible services, always.

Regards,

Mikkey

Executive Customer Care

Bagittoday

Please quote your Order id- 1013479285 for further future correspondence.

Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to response@bagittoday.com or call us on 0120- 4112424.

From: vijay duggar [mailto: vijayduggar@yahoo.com ]
Sent: Saturday, January 14, 2012 10:29 AM
To: response (BagItToday)
Subject: MY REFUND AMOUNT RS.29999/(AGAINST ORDER NO.1013479285)



RESPECTED

ABHISHEK GAURAV

EXECUTIVE CUSTOMER CARE

BAGITTODAY



SIR



I WANT TO TELL YOU THAT AS PER YOUR REPLY EMAIL DTD-24/12/2011 ABOUT MY REFUND MONEY RS.29999/(TWENTY NINE THOUSAND NINE HUNDRED NINETY NINE ONLY) AGINST MY ORDER ID NO.1013479285 DT 22/12/2011 AND ORDER CANCEL REQUEST NO.514593 DT 23/12/2011 YOU WROTE THAT CONCERN DEPARTMENT WILL REFUND WITHIN 8-10 WORKING DAYS.



THE PRODUCT HAS BEEN RETURENED BACK TO YOU AND ALSO CONFIRMED BY BAG ITTODAY THAT THE PRODUCT RECEIVED ON 11/01/2012 IN .I ALSO RECEIVED A AGAIN REQUEST NO.554376 FOR REFUND.



THIS IS MY HUMBLE REQUEST THAT PLEASE REFUND ME MY ABOVE MONEY AS SOON AS POSSIBLE



I WANT TO ASK YOU WHAT IS THE STATUS OF REFUND? WHEN WILL I RECEIVE MY ABOVE AMOUNT?



PLEASE REPLY IMMEDIATELY SO THAT I CONFIRM.



RGDS

VIJAY SINGH DUGAR



C/O MOHAN BHAGAT

BEPARI SAHI

CUTTACK
M-9583758831

Dear Mr. Duggar,
This is with reference to your e-mail.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have received the order returned by you.

We would like to inform you that we have already taken the matter with the department concerned to resolve your refund issue. Hope you shall bear with us in the interim.



We assure you that all possible care shall be taken from our end.

Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Chandra Mohan

Executive-Customer Care

Bagittoday

Please quote your Order ID- 1013479285 in all future correspondence.

Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to response@bagittoday.com or call us on 0120- 4112424.

RESPECTED
ABHISHEK GAURAV
EXECUTIVE CUSTOMER CARE
BAGITTODAY
(REFUNDS AGAINST CANCEL ORDER ID NO.1013479285 DTD 22/12/2011 AND AMOUNT RS.29999/)

SIR

THE PRODUCT HAS BEEN RETURENED BACK TO YOU AND ALSO CONFIRMED BY BAG ITTODAY THAT THE PRODUCT RECEIVED ON 11/01/2012 IN .I ALSO RECEIVED A AGAIN REQUEST NO.554376 FOR REFUND.AND ALSO TOLD THAT I WILL RECEIVED THIS AMOUNT 7-10 DAYS DEFINATELY.

I HAVE NOT RECEIVED MY REFUND AMOUNT RS.29999/(TWENTY THOUSANDS NINE HUNDRED NINTY NINE RUPEES ONLY) TILL 28/01/2012

IF I WOULD NOT RECEIVED MY AMOUNT WITHIN 2-3 DAYS I WILL BOUND TO LEGAL ACTION AGAINST YOUR CONCERN AND YOUR CONCERN WILL LIABLE TO PAY ME ALL MY LEGAL AND OTHER RELATED EXPENSES.

PLEASE REPLY IMMEDIATELY SO THAT I CONFIRM.

RGDS
VIJAY SINGH DUGAR

C/O MOHAN BHAGAT
BEPARI SAHI
CUTTACK
M-9583758831


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