Dear Sir/Madam,
1) My Self ANSHUMAN KUNAL, is having saving account number 006401503821 in ICICI Bank, Drive Road Branch, Ahmedabad.
2) I received a SMS from TM-ICICIBNK on his registered mobile number 9427109645 on 21.06.2010 around 10.35 a.m. The SMS is reproduced herewith:
3) “Your total Avbl. Bal for Ac XXXXXX503821 is INR 1610.04, as on 21-06-2010, 10.35.08.:
4) I immediately opened the website of ICICI BANK using the login i.d. and the password to view the status of the account. Copy of the printout of the Mini Account Statement..
The perusal of the account indicated debit entries and the particulars were mentioned as: BIL/000161299527/1001.00/VODAFONE_MIC100.
5) I was shocked to receive such SMS, as on 20-06-2010, the total available balance was Rs.55,290.04/- therefore he rushed to the nearest ICICI Bank situated in JMC House Branch, Near Parimal Crossing , Ahmedabad and met the ICICI Bank’s officials and explained the issue and enquired about the same. The bank officials on the request of the undersigned blocked the user i.d. and the debit card of the aforesaid saving bank account.
6) That the I had also received a SMS from TM-ICICIBNK on his said mobile number i.e 9427109645 on 21.06.2010 around 6.49 p.m. The SMS is reproduced herewith:
“SR144305793: As per your request we have deactivated your internet banking account on 21-06-2010.”
7) I also requested the statement of the said saving account, which was given to him by the ICICI Bank JMC House Branch, Near Parimal Crossing , Ahmedabad.
8) That from the perusal of the Statement of the account received from the ICICI bank it is visible that there are 60 debit entries in the said saving account, indicating particulars like: BIL/000161267646/1.
9) That on perusal of the copy of the statement of account received from the ICICI Bank and downloaded from the Website of the ICICI Bank, it is clear that some mobile bills of VODAFONE have been paid through the saving account of the undersigned, without his knowledge.
10) I immediately approached the Jurisdictional Police Station i.e Vastrapur Police Station, Ahmedabad, and lodged the complaint for their necessary action. The said police station has already registered the complaint vide number LA/399/10 dated 21.06.2010, copy of the said complaint is enclosed herewith.
11) I had also approached ACP, Cyber Crime Cell, Crime Branch, Ahmedabad and given copy of the complaint to him personally, who assured the undersigned to look in to the matter.
12) I have also met Shri Rakesh Gandhi, Regional Manager, Risk Containment Unit, ICCI Bank Limited, Sakar-1, Nehru Bridge Corner, Ashram Road, Ahmedabad-380009, and handed over the copy of the complaint which was lodged with the Vastrapur Police Station. He however was not sure that in how many days they will be able to investigate the matter and to reach at the logical conclusions.
13) I approaching you to ensure justice by way of directing the Please to credit the debited amount.
14) Kndly immediately credit the debited amount in the saving account number: 006401503821.
15) The hard earned money which was deposited by the undersigned in the said saving account in ICICI Bank was for the purpose of operations of the parents for correction of vision. The parents of the undersigned is reaching Ahmedabad from native place on 18th July,2010. Now I having no money to get the operations done by the Doctor
Please tell icici to Revert my Money as soon as Possible.
Anshuman Kunal
A/N - 006401503821
Mobile Number - 9427109645




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