Hi,

I am very much concerned with the incident that recently happened to me. From my saving A/c in

ICICI near about 5.5 Lakh Rupeees were withdrawn using various transactions in space of 5 days (

23-27Th June ).I have already complained in ICICI but they have not given any response or

assurance that I will get back that money.This was my last 2 year's saving and now I am at a loss

what to do.I do not know how can I Bank do like that or allow such big transaction without any

check.

I am very very concerned right now, and probably I have to go to court and media to report

this.Any suggestion please. If you need more datils please let me know.

Regards
Sk Abdus Salam
Mobile : +1 484 213 9773 (USA)

Respected Sir,

Dear Sir,

This is to inform you that my name is HOZEFA RUPAWALA and I stay at Mira rd. having an saving a/c no. 000401601343 with ICICI Bank Ltd. (Free Prees House,Nariman Point). On reaching office on the 27th morning I checked my emails and I saw that I had received a mail from customercare@icicibank.com asking for verification of my saving account details. There was a link for the verification i.e. ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking. On clicking the mentioned link the icici home page opened up asking for my user ID and password. On entering my user ID and password another page opened up asking for my transaction password and my email ID. I entered my transaction password and my email.

Subsequently in the afternoon on the same day at 1.46pm I received the following sms (You have registered ICICI as a Payee. Log in on icicibank.com and enter URN 143094. Pls dont share this sensitive info with anyone) I have the sms saved with me.

Later same day I received a call from telephone no. 02264462741. The person spoke to me telling me that he was from ICICI bank and asked me for my URN. He mentioned his name was Mr. Ashish Agarwal and his employee No. was 819275. I confirmed my URN to me.

After sometime I received a sms stating that my account was debited by Rs.25000.00. So i launched a complain to ICICI Bank (Javeri Bazar) & my complaint no. SR139715090

I would like to tell you that I was cheated in the above manner. I was under the impression that the mail received by me was a genuine mail, but on enquiring with ICICI Bank they told me that they did not send any such mail.

As i have not recieved any favourable answer from bank, hence consider this as my complaint application and kindly do the needful to recover my money.

Thanking you,

Yours faithfully,



Hozefa Y. Rupawala

I am holding 2 Credit cards of HSBC since long period. I have one primary card (Master card) and the other one add-on card (VISA Card).
Usually I always receive the Primary card statement on time but the add-on card statement somehow comes to me late only and then Bank starts charging me Finance Charges along with it host of other charges also like statement charges + Tax etc.
I had received one statement for the period of Feb to March 2010 late and then I had already callled customer service dept that I am not going to make any calls to bank for the same as calling bank is costing me and my time also as there are no. of system buttons to be pressed and at the last I have to hear " sorry, your Pin does tally and stuff like that".
My repeated request to them over the phone has failed and there is lot of harassment by the Collection persons early morning and on even Sundays.
I had read and article in Times of India recently a fortnight ago that Consumer Forum had helped a person in Hyderbad in getting an amount of Rs.11,000 from HSBC bank. I am very ground to read this.
I need your help in this regard in teaching the bank in taking and charging unnecessary amount and then harassing the customer in making to pay the same with force and threatening the customer with Dior consequences and all.
Hoping to hear from you at your earliest so that the other customer are not harassed and Bank can learn a lesson from this.
Thanks
Amit Parekh
sheeldi@gmail.com
Cell: 9820334496