I have a account with unoin bank of india juhu tara branch a/c no 369102010805010 on 18/3 of march i use the back gateway to pay my property tax Rs.2170 but the transaction got failed but then also i money got deducted so i check with the bmc office after 5 days they told me that there is no such transaction so i logged the compliant with bank on 23/03 ref no 380616 they told me wait for 3 days you will get the refund but till date i there is no reverse entry so i called again ref no is 388044 28/3 now also they are telling me they are trying there level best to get the refund but they are not sure weather when will i get the same i called the bank today also but no progress there is one more trasaction of 95 rs on 25/3 this thing has also happen with my wife account too 369102010039959 and the amount is 7238 same date many call made but not satisfied with their reply i fell so i have been cheated by the bank gateway
pls help me out with my problem
pls look into the matter and do the needful.
shafiq khan
9819353179