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Wrong Debit from Savings AC by ICICI Bank

This is a discussion on Wrong Debit from Savings AC by ICICI Bank within the Banking forums, part of the Business & Finance category; This is to inform you that on 15th july 2010 i was charged an amount more than 16000 INR.. when ...

  1. #1
    Junior Member
    Join Date
    Jul 2010
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    1

    Default Wrong Debit from Savings AC by ICICI Bank

    This is to inform you that on 15th july 2010 i was charged an amount more than 16000 INR.. when i checked they told me that this deduction was done inorder to settle an outstanding credit card account (4477466555749000)..

    As per my record I have closed this credit card on 21st Aug 2010 with a F&F of Rs 5000.. have all the relevant documents ( Settlement Letter & Payment Receipt).. After informing the same they asled me to send the scan copies of the same documents to a particular Email Id geeta.tyagi@icicibank.com.. did the same as instructed by Mr Balachandra..

    Attached are links to acess the scan copies of the two documents ( Settlement Letter & Payment Receipt) arnabdutta81@gmail.com


    Called them again today and asked them to check the mail the I have sent.. they did and apologized to me for the wrong debit.. they called since it was a system generated thing thats why there was this disconnect.. post that they have send it to the concerned deparment and confirmed that this will be closed by Monday evening..

    I am from Kolkata and in Mumbai now due to some official purpose.. i am going through tremendous hazard as becauses i cannt access my salary A/C.. which they have Lien Marked for nothing.. Inspite of making full payment.. I had to borrow money from an unknown person to eat food because i do not know anyone out here..

    So far i missed out on an important meeting with one of our client as because i could not reach there on time because of the unavailibility of cash..

    Please help..

    Regards,
    Arnab [/FONT][/FONT]

  2. #2
    Senior Member
    Join Date
    Nov 2009
    Posts
    728

    Default Re: Wrong Debit from Savings AC by ICICI Bank

    Hi Arnab,

    We are sorry for the inconvenience caused to you. We have made a note of your email address and would get back to you at the earliest.

    Regards,
    ICICI Bank Customer Service Team.



    Quote Originally Posted by Arnab Dutta View Post
    This is to inform you that on 15th july 2010 i was charged an amount more than 16000 INR.. when i checked they told me that this deduction was done inorder to settle an outstanding credit card account (4477466555749000)..

    As per my record I have closed this credit card on 21st Aug 2010 with a F&F of Rs 5000.. have all the relevant documents ( Settlement Letter & Payment Receipt).. After informing the same they asled me to send the scan copies of the same documents to a particular Email Id geeta.tyagi@icicibank.com.. did the same as instructed by Mr Balachandra..

    Attached are links to acess the scan copies of the two documents ( Settlement Letter & Payment Receipt) arnabdutta81@gmail.com


    Called them again today and asked them to check the mail the I have sent.. they did and apologized to me for the wrong debit.. they called since it was a system generated thing thats why there was this disconnect.. post that they have send it to the concerned deparment and confirmed that this will be closed by Monday evening..

    I am from Kolkata and in Mumbai now due to some official purpose.. i am going through tremendous hazard as becauses i cannt access my salary A/C.. which they have Lien Marked for nothing.. Inspite of making full payment.. I had to borrow money from an unknown person to eat food because i do not know anyone out here..

    So far i missed out on an important meeting with one of our client as because i could not reach there on time because of the unavailibility of cash..

    Please help..

    Regards,
    Arnab [/FONT][/FONT]

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