In October 2001 I had taken a single premium policy (No.000003164) for Rs 100,000 with a single premium of Rs 100,000 paid on application, The policy was under Flexi Cash Flow which as per the terms of the policy document had assured minimum policy value of Rs 147,629.26 under Protector option, or 3% return annualised. However, on maturity in October 2011 I got only Rs. 74,055.38. I have been writing to the company but have failed to get a convincing reason for the vastly reduced maturity amount, or the full value of my investment.

Madhukar Kapadia