Dear Ma'am / Sir


All this stared when we received a call from an Employee of SBI Life (Ms. Neha & Mr. Akash Contact Number 9871591576 & 7428407454 resp). They said that they want to come and collect an installment for SBI Life policy - Shubh Nivesh Whole Life Plan as the amount is due.

We recently have changed our residence address, so we asked them to help us in changing the same in policy's document too. (Policy s in the name of my daughter Ms. Divya Mehta rest all detals are mentioned at the end.)

These two persons then planned a FRAUD against us as they took the installment cheque and other documents for changing the address. BUT instead of changing it what they did was they gave us a new policy by using all the documents. She also took our original papers of the first policy but we have kept few documents for the existence of the same and if require we will use it against them.

But these guys made a mistake they used a wrong photograph, this new photograph is completely different from my daughter's photo.....
We were totally surprised and agitated when we received a call this month for the payment due of our first policy. These guys gave us a new policy instead of getting the payment done for our first policy.

Now we have 2 policies running with an installment amount of Rs. 40000/- each (Rs. 80,000 in total)

How in this world can a person do this, we trust Company & it's people but if this is the result then I have full intentions to go Legal against them. We are about to take legal action against them and company as this is totally unavoidable for me. This action is completely unexplainable. Someone out there who is reading this and can offer help (from Govt's side) regarding the same can contact me at 9953797970 / mayank_mehta@ymail.com.

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Details of First & Original Policy
Policy Holder Name - Divya Mehta
Policy Name - SBI Life Shubh Nivesh
No - NOA / IP / 22599
Application Number - 16494205
Proposal Number - 351096855
Channel Code - 990104230
IA / CIF Name - Netambit Insurance Broking Ind.
Head Office.
Installment Amount - Rs.40,000/- yearly (Date - 28/10/2010)
Policy Duration - 5 Years

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Details of Second & Different Policy (Fraud done by SBI Life Employees)
Policy Holder Name - Divya Mehta
Policy Name - SBI Life Shubh Nivesh
Policy Number - 35014344209
Proposal Number - 35QC071276
Channel Code - 990174013
IA Name - Mrs. Pranjali Jadav
Local Service Branch - Dehradun 75, rajpur road.
Customer no - 25249696
Installment Amount - Rs.40,000/- yearly (Date - 17/10/2011)
Policy Duration - 20Years


Thanks & regards

Surender Mehta
9953797970
mayank_mehta@ymail.com