To Chairman ,
ICICI BANK Ltd.

Dear Sir,

You would be really surprised & shocked after knowing the kind of fraud services being provided by ICICI Home Loan & ICICI Prudential Bank.

My Home Loan Account No LBNOD - 00001798111
MY ICICI PRU ASSURE WEALTH SUPER POLICY NO : 13906873

In March i have applied for the Home Loan of Rupees 22.20 Lacs. the same got approved in March but the cheque amount in favour of DDA i recived was of Rs 21.60 Lacs.
When i enquired the same with the guy who was getting my loan processed Mr. Ajay Desai Noida Sec 51 ( mobile no : 9871612266) Home loan Branch he conveyed me that the this is mandatory so Rs 60 K have been deducted for the same. Else Home Loan cant be processed as the ICICI Home Loan wants its loan amount to be safe in case of all the loan borrowers so it is a mandate policy & the policy would be for 20 Years 1 Time Premium Payment ( Term Plan Life Insurance for Rs 22,20,000 for 20 Years)
I kept following for the policy no . with Mr. Rakesh Bhatia ( DSA ICICI Home Loan - Som Associates ) & with Mr. Ajay Desai ( ICICI Home Loan Sr. person) but of no use.

Then i got no. of Mr. Shabi Hasan Rizvi (Mob. No : 9891538877) ICICI Pru Senior Manager sits in Videocon Tower as i was told by Mr. Ajay . I kept following the same for the policy no. of 60 K with them from May to Nov but of no use.
On 10th Nov i got my policy no . (till now no documents neither for Home Loan nor for Policy have been recived by me) as mentioned above by Ajay finally .
When i called up ICICI Pru hlp. on 9818177766 igot to know that this policy is done in my name but it is not a term plan for 20 years against any Home Loan but this is a savings plan being done for Rs 3 Lacs only & premium is to be paid yearly in my name.

So after getting the info i called up Shabi Hasan / Ajay Desai / Rakesh Bhatia but all were taking it very lightly nor they reverted for the same .

Know my concern is if in case in between the above period of 8 months if something would have gone wrong with the home loan borrower then in that case ICICI Home Loan would have recovered its Loan amount after selling the property & what about the family .

So i humbly request you to kindly get the same compensated for the amount equivalent to the amount of my Policy Amount ie Rs 22.20 Lacs atleast against the mental agony & mental trauma it have caused to me .

Regards,

Manav Gupta
09811006734
09311006734
mail id : manav.business@gmail.com

CC: My Advocate

Dear Manav,

We regret the inconvenience caused to you. We'll contact you and address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by manav.business

To Chairman ,
ICICI BANK Ltd.

Dear Sir,

You would be really surprised & shocked after knowing the kind of fraud services being provided by ICICI Home Loan & ICICI Prudential Bank.

My Home Loan Account No LBNOD - 00001798111
MY ICICI PRU ASSURE WEALTH SUPER POLICY NO : 13906873

In March i have applied for the Home Loan of Rupees 22.20 Lacs. the same got approved in March but the cheque amount in favour of DDA i recived was of Rs 21.60 Lacs.
When i enquired the same with the guy who was getting my loan processed Mr. Ajay Desai Noida Sec 51 ( mobile no : 9871612266) Home loan Branch he conveyed me that the this is mandatory so Rs 60 K have been deducted for the same. Else Home Loan cant be processed as the ICICI Home Loan wants its loan amount to be safe in case of all the loan borrowers so it is a mandate policy & the policy would be for 20 Years 1 Time Premium Payment ( Term Plan Life Insurance for Rs 22,20,000 for 20 Years)
I kept following for the policy no . with Mr. Rakesh Bhatia ( DSA ICICI Home Loan - Som Associates ) & with Mr. Ajay Desai ( ICICI Home Loan Sr. person) but of no use.

Then i got no. of Mr. Shabi Hasan Rizvi (Mob. No : 9891538877) ICICI Pru Senior Manager sits in Videocon Tower as i was told by Mr. Ajay . I kept following the same for the policy no. of 60 K with them from May to Nov but of no use.
On 10th Nov i got my policy no . (till now no documents neither for Home Loan nor for Policy have been recived by me) as mentioned above by Ajay finally .
When i called up ICICI Pru hlp. on 9818177766 igot to know that this policy is done in my name but it is not a term plan for 20 years against any Home Loan but this is a savings plan being done for Rs 3 Lacs only & premium is to be paid yearly in my name.

So after getting the info i called up Shabi Hasan / Ajay Desai / Rakesh Bhatia but all were taking it very lightly nor they reverted for the same .

Know my concern is if in case in between the above period of 8 months if something would have gone wrong with the home loan borrower then in that case ICICI Home Loan would have recovered its Loan amount after selling the property & what about the family .

So i humbly request you to kindly get the same compensated for the amount equivalent to the amount of my Policy Amount ie Rs 22.20 Lacs atleast against the mental agony & mental trauma it have caused to me .

Regards,

Manav Gupta
09811006734
09311006734
mail id : manav.business@gmail.com

CC: My Advocate