I have invested in your HDFC SL Crest Policy,Highest NAV Guarantee Fund Option, Policy no. 14596015, dated 15th September2011 and have paid first installment premium of Rs.100,000/- (Rs One Lac Only)and handover the policy proposal form and cheque of amounting Rs.100,000 at 2/6Sarat Bose Road, Central Plaza, Kolkata, 700020.

I would like to inform you that on receivingthe policy documents on 18th September 2011, I found that the lasttwo pages (page number 39 and 40) of the policy proposal form attached with thepolicy document “MOST IMPORTANT DOCUMENT” and “ILLUSTRATION” are not signed byme, and some fraudster has defrauded it. I had informed the matter to HDFC Lifeand requested to check my policy papers and the process of documentation.

Further, I would like to inform you that atinception of proposal of this policy I had discussion with my relationshipmanager Ms. Subarna Bhattacharya and representative of financial consultant MsChandani. They had informed me that all yearly and monthly charges like policyadministration charges and fund management charges would be adjust in NAV andaccordingly NAV will be calculate. No charges would be levied on my account bycancellation of units allotted to me.

I have also received a welcome and tutorialphone call from HDFC Life and she confirmed that there are monthly policycharges, which will be levied in my account by cancellation of units allottedto me.

I have invested in fund based on conversationand faith of my relationship manager. But, I am surprised to see that mysignature has been defrauded on last two pages (page number 39 and 40) ofproposal form where charges are mentioned and the same has been levied in myaccount. It clearly appears that charges have been intentionally disguised.

Hence, I was not interested to continue withthe policy and requested to cancel in Free-Look Period. Original policy documents were submitted along with the cancellationrequest form to HDFC Life on 11 October 2011. I had also requested to checkmy policy papers and take legal action against fraudsters but till date noaction has taken. Yesterday I have received a refund cheque. I am surprised tosee that they have deducted Rs.1,665/- (rupees One Thousand Six Hundred SixtyFive Only) and refunded only Rs.98,334.89 (Rupees Ninety Eight Thousand ThreeHundred Thirty Four Only).

Sir, I would like to lodge a complaint againstHDFC Life, Financial consultant Mr. Chandra Shekhar Pandey and BusinessDevelopment Manager Ms. Chandani, who has signed the proposal document andrequest for legal action against them.

Request your guidance and help.