Dear Sir/Madam,

Kindly address the following grievance. - P M Sandhu




ICICI Prudential says --

As per our records as you have surrendered your Life Time Gold policy 09166351 on dated 24/10/2011 --


I SAY -- this is incorrect, and wrong.


I SAY -- I have proof I surrendered it on 7/7/11 signed by Mr Rohit (in Kandivali), and I would want my policy value as per the NAV on July 7, 2011, plus four months' interest, or I would be compelled to take this matter to the next level.


--- On Wed, 11/2/11, ICICI Prudential Life Insurance Co. Ltd <lifeline@iciciprulife.com> wrote:


From: ICICI Prudential Life Insurance Co. Ltd <lifeline@iciciprulife.com>
Subject: Re: Policy No 09166351 Call ID # 38956322
To: ps_sps@yahoo.com
Date: Wednesday, November 2, 2011, 5:30 AM


Dear Mr. Sandhu,

We refer to your email dated 02/11/2011.


As per our records as you have surrendered your Life Time Gold policy 09166351 on dated 24/10/2011 i.e. after completion of 3 policy years, Yours Sincerely,


Dimple A.
Manager - Customer Service

ICICI Prudential LifeTime Gold UIN 105L077V01 Policy Number 09166351

---------------Original Message------------------
I had surrendered my policy on 7th July 2011 after the mandatory 03-year pederiod, and I was told I would betting approx 3,22,000=00 in my bank account after all deductions. I have the receipt of surrender dated 7/7/11 signed by Mr Rohit of ICICI Kandivali.

However, I received 2,87,967=00 on 2/11/2011. Pls send the difference to my account immediately with interest of four months.


Or we may be compelled to take the matter to the next level

Hi,

We understand our representative has contacted you and sent the resolution to your registered email address. If you have any further queries, please feel free to contact us at :: ICICI PRUDENTIAL- Grievance Redressal ::

- ICICI Prudential Life