1) Dear Sir, I had applied a policy ICICI Pru Assure Wealth plus in the month of June date is 24-06 -2010.My policy no is 14100660 with a name of Meghna Bhardwaj.
After go through your welcome kit i find myself i am not comfortable with that policy.
I send my representative to your local office with a application for free look on 29-07-2010.but your Manager returned him with a Payout request forms,my representative told to your manager for receiving of my request he (Manager) simply refuse foe the same.Again my representative visited your office again 0n31-07-2010 with proper filling up pay out request forms then your manager giving a statement that your free look period is over today is a 16th day.
I lodge a complaint with IRDA with a ref.no.206/ICPLI/comp/10-11.
And for a same issue my representative had telephonically discussed with a local senior person he simply says that "apne irda ko mail kar di hai jab irda se mail hum ko aaygi tab dekhte hai,abhi kuch nahi kar sakte"
I am in big tension because I loose money kindly help me out and refund my amount
As soon as possible. since Saturday onwards I am facing lots of tension at my home and i am not sleep properly. please help me.
LOOKING YOUR POSITIVE RESPONSE:

2) Dear Ms. Meghna Bhardwaj,

This is with reference to your concern highlighted to IRDA pertaining to your ICICI Pru ICICI Pru Assure Wealth-Plus (UIN: 105L098V01) policy number “14100660 ".

We had tried contacting you on your number 9837936263 registered in our records; however we were unable to establish contact.

This is to inform you that, since you have approached in freelook period, to enable us to process your request of cancellation of the said policy in freelook kindly submit the written request along with your policy document at the nearest ICICI Prudential branch on or before August 7, 2010. Post receipt of the same we shall process the request accordingly.

ICICI Prudential Life Insurance Company Ltd
2nd Floor NCR Plaza,
Hathibarkala Road, Near Survey of India office
Dehradun - 248001

OR
ICICI Prudential Life Insurance Company Ltd
2nd Floor, 56 Rajpur Road,
City Centre, Opp Mayur Auto
Dehradun – 248001
The branch timings are as follows:
Weekdays: Monday to Friday: 9:30a.m. - 5:30p.m.
Weekends: Saturday: 9:30a.m. - 1:30p.m.

Please note that our branches are closed on Sundays and Public holidays.
Further, you may locate the nearest branch by logon to the branch locator link under Contact us on our ICICI Prudential website home page.
With this, I trust all your concerns have been resolved to your satisfaction.

For further assistance, please feel free to contact us on our Customer Service Helpline number 9897307766 or write to us at lifeline@iciciprulife.com

Anagha Pathare
Manager - Customer Relations
Corporate Office
© 2010, ICICI Prudential Life Insurance Co. Ltd Direct: +91 (022) 022-42058301 Fax: +91 (022) 4205 0805
Communication Address: Vinod Silk Mills Compound, Chakravarthy Ashok Nagar, Ashok Road, Kandivali (E) Mumbai 400 101
* Insurance is a subject matter of solicitation
* In ULIP policy, the investment risk is to be borne by the policyholder
Reg No: - 105


3) Dear Ms. Meghna Bhardwaj,
This is with reference to the concern highlighted to Insurance Regulatory and Development Authority (IRDA) pertaining to your ICICI Pru ICICI Pru Assure Wealth-Plus (UIN: 105L098V01) policy number “14100660 ".

We had tried contacting you on your number 9837936263 registered in our records; however we were unable to establish contact.

Further, we wish to inform you that, basis your request, the above mentioned policy has been cancelled under freelook. The refund cheque payout of Rs 60,000/- (Rupees Sixty Thousand only) towards cancellation of the said policy will be dispatched at your mailing address registered in our records. The same will be received by you in next 3 - 4 working days.

With this, I trust all your concerns have been resolved to your satisfaction.

For further assistance, please feel free to contact us on our Customer Service Helpline number 9897307766 or write to us at lifeline@iciciprulife.com

Anagha Pathare
Manager - Customer Relations
Corporate Office

© 2010, ICICI Prudential Life Insurance Co. Ltd Direct: +91 (022) 022-42058301 Fax: +91 (022) 4205 0805
Communication Address: Vinod Silk Mills Compound, Chakravarthy Ashok Nagar, Ashok Road, Kandivali (E) Mumbai 400 101
* Insurance is a subject matter of solicitation
* In ULIP policy, the investment risk is to be borne by the policyholder

4) Dear mam,
This is to inform you that i have tried to communicate on your phone twice but the information provided by your Executive that was wrong (POD no.).still i am waiting for your response,do needful.And also please provide me POD no.with complete details.


Thanks & Regards
Meghna bhardwaj
On Tue, 10 Aug 2010 16:50:03 +0530 wrote
Note: Forwarded message attached

5) Dear Mam,
Please reply.

Meghna bhardwaj

-- Original Message --

From: "MEGHNA BHARDWAJ"mghna.bhrdwj@rediffmail.com
To: anagha.pathare@iciciprulife.com
Subject: policy number “14100660 " (Reminder)
Note: Forwarded message attached
6) Dear sir,
This is to inform you that,I lodge a complaint with IRDA with a ref.no.206/ICPLI/comp/10-11.But still no body in ICICI PRU giving us right information.for the batter understanding i am forwarding some mails which i send/received from the company.I write about 3-4 mails and 6-7 phone calls but the response is nothing.

Sir,
Please help me to resolve this matter as soon as possible.

Thanks & Regards
Meghna Bhardwaj

PLEASE HELP ME OUT............................................... ....................

Hi Meghna

Someone from ICICI Prudential will get in touch with you within the next four hours

- ICICI Prudential

Hi Meghna

We are in the process of resolving your case. However we are unable to contact. Please email us with your contact details on grievance@iciciprulife.com.

- ICICI Prudential

Dear Sir,

I had an interaction telephonically in the month of April 2010 where one of the ICICI insurance exicutive on that i insisted them to issue a life insurance policy but they had given me Assure wealth Policy with which i am not confortable even i received my policy document on 30.08.2010 by 4.00pm in the evening i.e.after 4 months every time when i called their exicutive they were not properly respond to me. after the incidents i went sheshadripuram branch Bangalore on 03.08.2010 and submitted my all relevent policy document in the same branch now they are telling that free look period has been over hence you wont get even a single ruppee from this invesment free look is applicable only after i receive the document on hand but i submitted on time for its cancellation .hence pls help to close the issue and refund the same

Manjunatha A C

One of the Agent from ICICI life cheated me regrding bonus, he gave me false information regarding Bonus.
100% of my premium is deducted as charges on first year.And i will receive bonus only if i surrender at 15th year after taking policy.
How IRDA is also allowing such bakwas policies in market which is cheating consumers

Hi,

I have invested Rs 30000 in Dec 2009 & already paid two Premiums amounting Rs 40000/- as of date. I am not interested in this policy because I am in big loss due to policy hidden charges which were not told by Sales Representation at the time of purchase.

Please adivce me, in case I surrender this now, how much amount I am going to get.

Regards,
Manish Gupta

Dear sir/madam,
I, K.Raghu have taken a policy in the ICICI Pru Assure Wealth-plus UIN 105L098V01 plan. My policy number is 13990253. I have taken this as I was suggested to do so by the branch employees at the ICICI bank, Hanamkonda, Andhra Pradesh while opening the locker. I have given all the necessary documents required for the policy. I would like to bring to your notice the following issues i am facing now:
1. The original certificate of the above policy is not received so far. But I have managed to get the true copy of the document after visiting the branch several times. And there are several mistakes in the true copy that I have received which includes the Address( the house number etc with spelling mistakes), Nominee's name ( mentioned as Madhav.k instead of K.Madhavi)
2. I have not received any intimation for remittance of second premium. hence couldn't able to make the payment.
The following is the correct address:
Flat number: 302, MIG 406, Bhavya Enclave, KPHB Colony, Phase-III, Road No.4, Kukatpally, 500072
However it would be convenient for me if the address is changed to the following address. I wish the address to be changed to:
H.No.2-11-248, Shanker nagar, K.U cross road, Vidhyaranyapuri, Hanamkonda, Warangal, A.P-506009.

I request you to send the original policy certificate to the changed address mentioned above. I am ready to make the payment towards the second premium as soon as I see the proper action from your side. Your early course of action is highly appreciable and for making the relationship ICICI stronger in future.
Thanks& Regards,
K.Raghu
Contact number:9966441319,9490134498