hello sir
I have an account in HDFC bank at kotkapura branch (a/c 06481930003895 kulbhushan kumar ) in punjab
few days back i gone to hdfc bank at feroz gandhi market ludhiana ,there one of the employee at bank insisted me about your credit card which is without any cost , I opted for that
now i am receiving many calls from your bank with the numbers ( 04066563162, 03330258249 , and calls from Chandigarh about some medical policy with the credit card ) i have told NO to every one
but still phones are coming at regular interval of a day . Is anything hidden with the credit card if so please tell me
if no please instruct your customer care or dealing staff not to make so many calls from different places and insist or impose any policy and should not reflect anything in my account operation as i have told NO to every one

Expect your immediate and positive actions regarding my complaint

customer of your bank
kulbhushan kumar

Originally Posted by kulbhushan

hello sir
I have an account in HDFC bank at kotkapura branch (a/c 06481930003895 kulbhushan kumar ) in punjab
few days back i gone to hdfc bank at feroz gandhi market ludhiana ,there one of the employee at bank insisted me about your credit card which is without any cost , I opted for that
now i am receiving many calls from your bank with the numbers ( 04066563162, 03330258249 , and calls from Chandigarh about some medical policy with the credit card ) i have told NO to every one
but still phones are coming at regular interval of a day . Is anything hidden with the credit card if so please tell me
if no please instruct your customer care or dealing staff not to make so many calls from different places and insist or impose any policy and should not reflect anything in my account operation as i have told NO to every one

Expect your immediate and positive actions regarding my complaint

customer of your bank
kulbhushan kumar

Dear Mr Kumar,

Please accept our apologies about the calls -we would like to assure you that the Bank would never activate any service / facility unless explicitly requested for by the customer.

Your case is currently being investigated – a bank representative shall contact you as quickly as possible. In the meanwhile, should you wish to contact the Bank directly, we recommend you write to us at talktous@hdfcbank.com with your contact details – please also include the reference id TTU00084705082010 in your email. We would also like to request you not to post sensitive information such as your account number on a public platform such as this, as it may lead to your account being compromised.

Customer Assistance, HDFC Bank