Hello,
My name is Amit Shende, i am intending to buy term insurance policy from a insurance company ie. Kotak life insurance at Nagpur Maharashtra, for that i come in contact with Mr. Abheejet sales manager / executive of Kotak life insurance company at Nagpur Maharashtra.He gives all the information regarding the policy and take complete details of my, he also collect a cheque of Rs.10096/- from me and said that he give me the receipt of payment. As per the discussion i told him that deposit the cheque only after taking confirmation of me. and give the time to ready for medical test. But this guy is very smart, and for his completion of target he deposit the cheque without taking acceptance of my and didn't give the receipt of it. Also he never told the date and time for the medical test, as my cheque is clear and payment is withdraw from my bank account on 6 of December , i ask to Mr. Abheejet for clarification he just pretending that i am the wrong said person. i ask to receipt he said he has not get the receipt of it, and when i asked why he had not intimate me for depositing the cheque given by me, he start arguing that this is the company policies.

As a representative of company Mr. Abheejet misconducting and misguide to me for just complete his target and commission, else the client as fool. He never follow-up for the next process and till i never get any proof for the payment except my bank account transaction and not have any policy document.

Even the company had not called for any assistance or help for me.

I request you to take action on this issue and on this type of faulty executives.

Amit

Originally Posted by Unregistered

Hello,
My name is Amit Shende, i am intending to buy term insurance policy from a insurance company ie. Kotak life insurance at Nagpur Maharashtra, for that i come in contact with Mr. Abheejet sales manager / executive of Kotak life insurance company at Nagpur Maharashtra.He gives all the information regarding the policy and take complete details of my, he also collect a cheque of Rs.10096/- from me and said that he give me the receipt of payment. As per the discussion i told him that deposit the cheque only after taking confirmation of me. and give the time to ready for medical test. But this guy is very smart, and for his completion of target he deposit the cheque without taking acceptance of my and didn't give the receipt of it. Also he never told the date and time for the medical test, as my cheque is clear and payment is withdraw from my bank account on 6 of December , i ask to Mr. Abheejet for clarification he just pretending that i am the wrong said person. i ask to receipt he said he has not get the receipt of it, and when i asked why he had not intimate me for depositing the cheque given by me, he start arguing that this is the company policies.

As a representative of company Mr. Abheejet misconducting and misguide to me for just complete his target and commission, else the client as fool. He never follow-up for the next process and till i never get any proof for the payment except my bank account transaction and not have any policy document.

Even the company had not called for any assistance or help for me.

I request you to take action on this issue and on this type of faulty executives.

Amit

Dear Mr Shende,

This is with reference to your complaint; subsequent to the same we would like to inform you that your proposal number is 2180630 and our concerned branch will coordinate with you about your medical on priority basis.

Further, we would also like to inform you that we have taken up this case with the pertinent head of department, who in turn has initiated the necessary action against the concerned person, based on investigation.

For further queries please feel free to contact our Client Service Desk on 1800 209 8800 or write to us at kli.grievance@kotak.com.

Regards, Kotak Support Team