Launch of a LIC agent portal has resolved many minor faults committed in the LIC procedure. The portal has enhanced the approach and reduced the distance barrier. Agents can spread the LIC phenomena across the country and handle their responsibilities in a professional way. Elimination of errors such as” missing documents, agent code, id, password and so on.” Now agents can eventually express their needs in an advanced manner.
Agents discuss their problems with ease and uphold their requirements. The LIC agent network is maintained across various parts through a common destination. A major part of population has responded by getting enrolled as LIC employees. Agents are starting to enjoy their job with an ease to support their consumers. Links to support consumers has been attached to the portal. There was always a dilemma in the minds of agents about their id, password etc., and some often complained about their commission. The commission was not provided to them due to some errors. An employee knows what it feels like when not been paid for its hard work.
Customers can also place their complaints on the same portal. Issues like LIC not pensioned, not reached, Pension not credited, unwanted messages, how to get my prize, agent as irresponsible, Not refunded payment, after death money is not funded , amount debited twice for 1 premium, Fraudulent Agent and rebate. Customer is the most valuable asset to an enterprise and no one risks its values. To keep the status of an enterprise their customers has to be satisfied. The launch of the portal many faults has been improved in terms customer handling.
LIC is a must now days and providing it as a service to everybody adds to its significance. Agents with the help of the portal provide all the information to the unaware residents. Everybody remembers how difficult it is to place their complaints on the desks of the officers. The response to the complaints took months and sometimes years. But now those complaints are responded in an advanced manner. Agents move towards a common destination for response.
With an agenda to enroll maximum number of people onto LIC, all agents go through a similar process. The process is incomplete even if a small part of it is missing. It is important for them to arrange everything in order. The information or the missing parts should reach them in a faster way. Hence it is easy for them to move forward from the initial step to finalize the LIC. How easy it becomes to gather all information from a common point.
LIC agent portal is a source for all agents to a spontaneous flourish of the service. Service is just an entity, until it is provided in the right manner.LIC agent portal is the right way to spread the LIC service. Going through the portal anyone can understand what steps are being taken to ease of the pressure on agents. The deposition of mails speaks for itself; it is not hard to work as an agent.