sir,
please helppppppppppppppppppppppppppppppppp.
what can i do, insted of repeated request by call and phone on toll free number no body is sending me my premium recipt of OPPB and annual premium 2751 and 2249 respectively which i paid via internet banking on 19 nov 2011. i regularly pay the premium from last 6 years both for OPPB and annual premium , some body from custumer care said your policy is lapse , some says OPPB is lapse , some says we not received any payment , some says only annual premium is received , no boby completly tell me the truth . i have premiums receipt from last 5 years .
please help some body .every custumer care says we will call you. some time reply from email comes some time not,
my policy number is 263564767

Originally Posted by Unregistered

sir,
please helppppppppppppppppppppppppppppppppp.
what can i do, insted of repeated request by call and phone on toll free number no body is sending me my premium recipt of OPPB and annual premium 2751 and 2249 respectively which i paid via internet banking on 19 nov 2011. i regularly pay the premium from last 6 years both for OPPB and annual premium , some body from custumer care said your policy is lapse , some says OPPB is lapse , some says we not received any payment , some says only annual premium is received , no boby completly tell me the truth . i have premiums receipt from last 5 years .
please help some body .every custumer care says we will call you. some time reply from email comes some time not,
my policy number is 263564767

At the outset, we sincerely appreciate the efforts you have taken to highlight your issues, as it gives us an opportunity to learn and improve our systems and processes

Further, our cistomer service representative has been in touch with you and as per the telephonic conversation the OPPB receipt has been received by you

We will treat this episode as an opportunity for us to learn and further improve our internal systems and would like to assure you that our customers’ complete satisfaction is always our focus in all that we do.

We assure we will continue to provide the services that Max New York Life is committed to deliver.

Incase of any clarification please free feel to get in touch with me