Dear Team,

I had taken a Insurance policy from HDFC Standard Life Insurance, But the same was mis sold to me. The premium for the same suggested that the premium will pay annual basis , but in policy docs it was half-yearly. The signature of mine has also been forged in one of the policy docs. The debit authorisation was also not commnicated to me at that time. You are requested to please look into the matter and resolve the same.

Thanks

Gagandeep Singh
09416022399

Dear Team,

I had taken a policy from HDFC Standard Life Inssurance which was mis sold to me. I had already complaint to the HDFC Standard Life Insurance Complaint cell, but the there is no possitive revert to me. I had already attached the reply from there side. You are requested to plesae look into the matter and resolve the same.

Thanks

Gagandeep Singh
09416022399


I am not satisfied with the terms & conditions as per detailed to me by the time of policy and I had already stated that my signatures are also forged by one of your employee, I will taken this case to the consumar court as well as to the Insurance Ombudsman. I had already told you that the paying premium will be on annual basis and the same is now half yearly how ?. The HDFC Bank employees had already missold the policies to many of the clients of the bank. How can you resolved that the employees of HDFC Bank are clearfy the true thing to you, thay are also covered himself for saying that all the terms & conditions are cleared to me at the time of policy sold to me.I had know the procedure for Free-Look period but the same was not happening due to good faith. I was also a employee of HDFC Bank so that I was not go through the policy at that time.The premium will be deducted from my saving account with HDFC Bank was not told me at that time. You are requested to please look into the matter and cancel the policy and pay back the premium to me.


Dear Insurance Ombudsman Team,

You are requested to please look into the matter and resolve the same as early as possible otherwise, I will take this case to the Consumer court.


- Hide quoted text -
On Thu, Mar 18, 2010 at 7:57 PM, gagandeep singh <gs21277@gmail.com> wrote:

Dear Team,

I am not satisfied with the terms & conditions as per detailed to me by the time of policy and I had already stated that my signatures are also forged by one of your employee, I will taken this case to the consumar court as well as to the Insurance Ombudsman. I had already told you that the paying premium will be on annual basis and the same is now half yearly how ?. The HDFC Bank employees had already missold the policies to many of the clients of the bank. The premium will be deducted from my saving account with HDFC Bank was not told me at that time. You are requested to please look into the matter and cancel the policy and pay back the premium back to me.

Dear Insurance Ombudsman Team,

You are requested to please look into the matter and resolve the same as early as possible otherwise, I will take this case to the Consumer court.


On Tue, Mar 16, 2010 at 3:21 PM, service@hdfcinsurance.com <service@hdfcinsurance.com> wrote:

Dear Mr. Singh,

We refer to your e-mail complaint, which we have received on February 22, 2010. In this e-mail you have requested us to cancel the aforesaid policy as it was incorrectly sold to you.

On conducting a detailed investigation on this matter, we have concluded that all the features and details of this plan were explained to you at the time of taking the policy. Hence we are unable to treat it as a missale.

Further, as per the provision stated in ‘Option to Return / Withdraw’ of your policy document kit:
‘If the policyholder is not agreeable to any of the provisions stated in the policy and the details in the proposal form he / she has the option to return or withdraw the policy by stating the reasons thereof. This option is valid for a period of 15 days from the date of receipt of the policy. Once we receive the letter along with the Original Policy Document we arrange for a refund.

The refund comprises of total premiums paid less:-
i) stamp duty

A policy once returned cannot be revived, reinstated or restored at any point of time and a new proposal form has to be submitted for a new policy.’

As we have not received your cancellation request within this 15 days free-look period, we regret to inform you that we are unable to process a refund of premium paid towards this policy.

We would further like to highlight that insurance is a long-term contract and it is mutually advisable to continue the policy till the end of term to reap the full benefits of the plan.

In case, you are still unsatisfied with our decision, you may approach the Insurance Ombudsman.

The contact details for your Insurance Ombudsman are mentioned below:

Insurance Ombudsman
Office of the Insurance Ombudsman
S.C.O. No.101, 102 & 103 2 nd floor, Batra Building,
Sector 17-D,
Chandigarh – 160 017
Tel.: 0172-2706196 , Fax: 0172-2708274
E-mail: ombchd@yahoo.co.in

We assure you the best of our services always.

Warm Regards,

Jothi Prakash
Customer Service Officer
************************************************** ************************************************** ************************************************** ******************************************* "TAX DECLARATION" is here..with "MY ACCOUNT" have no fear! Now print premium receipts at your convenience. To register-> click here-> https://cp.hdfcinsurance.com/CPWeb/
************************************************** ************************************************** ***********************
For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on 1800-228-228 (BSNL/MTNL) or 1800-209-7777 (Any Phone)
Send us a call back request through SMS – sms SERVICE to 5676727
Email us at service@hdfcinsurance.com or visit our website www.hdfcinsurance.com
Regd . Office: Ramon House, H.T Parekh Marg, 169, Backbay Reclamation, Churchgate , Mumbai - 400 020, India.
************************************************** ************************************************** ************************************************** ***********************************

-----Original Message-----
From: gagandeep singh (gs21277@gmail.com)

Date: Monday, March 15, 2010 03:49 PM
To: service@hdfcinsurance.com (service@hdfcinsurance.com)

Cc: response@hdfcinsurance.com (response@hdfcinsurance.com); ombudsman@vsnl.net (ombudsman@vsnl.net)
Subject: Re: Policy No. 13153853

Already one month had left for the same and I have not received any possitive response from your side.

Thanks

Gagandeep Singh


On Thu, Mar 11, 2010 at 12:28 PM, service@hdfcinsurance.com <service@hdfcinsurance.com> wrote:

Dear Mr. Singh,

With reference to your e-mail complaint dated February 22, 2010, already we have initiated the investigation and we have send an acknowledgement for the same on February 26, 2010.

However, due to some technical constraints the same was undelivered. Hence, by March 10, 2010, we have re forwarded the acknowledgement.

Since, we are in need of certain in need of certain inputs from your end before taking a decision, we had tried calling you at, 9416022399. However, we were unable to reach you on the same.

Hence, along with your comfortable time schedule kindly update us with your contact details.

Thanks a lot for your Patience & Co-operation.

We assure you the best of our services always.

Warm Regards,

Jothi Prakash
Customer Service Officer
************************************************** ************************************************** ************************************************** ******************************************* "TAX DECLARATION" is here..with "MY ACCOUNT" have no fear! Now print premium receipts at your convenience. To register-> click here-> https://cp.hdfcinsurance.com/CPWeb/
************************************************** ************************************************** ***********************
For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on 1800-228-228 (BSNL/MTNL) or 1800-209-7777 (Any Phone)
Send us a call back request through SMS – sms SERVICE to 5676727
Email us at service@hdfcinsurance.com or visit our website www.hdfcinsurance.com
Regd . Office: Ramon House, H.T Parekh Marg, 169, Backbay Reclamation, Churchgate , Mumbai - 400 020, India.
************************************************** ************************************************** ************************************************** ***********************************

-----Original Message-----
From: gagandeep singh (gs21277@gmail.com)
Date: Wednesday, March 10, 2010 09:08 PM
To: service@hdfcinsurance.com (service@hdfcinsurance.com)
Subject: Re: Policy No. Policy No. 13153853

Dear Jothi,

There is already 15 days gone and I will go to the Insurance Ombudsman...




On Wed, Mar 10, 2010 at 8:43 PM, service@hdfcinsurance.com <service@hdfcinsurance.com> wrote:

Dear Mr. SIngh,

We refer to your e-mail complaint dated February 22, 2010 and confirm that we have registered your complaint under the complaint number 93339.

We apologise for the delay in acknowledging your e-mail complaint.

We will get back to you with the resolution shortly...

We assure you the best of our services always.

Warm Regards,

Jothi Prakash
Customer Service Officer
**
************************************************** ************************************************** ************************************************** ***************************************** "TAX DECLARATION" is here..with "MY ACCOUNT" have no fear! Now print premium receipts at your convenience. To register-> click here-> https://cp.hdfcinsurance.com/CPWeb/
************************************************** ************************************************** ***********************
For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on 1800-228-228 (BSNL/MTNL) or 1800-209-7777 (Any Phone)
Send us a call back request through SMS – sms SERVICE to 5676727
Email us at service@hdfcinsurance.com or visit our website www.hdfcinsurance.com
Regd . Office: Ramon House, H.T Parekh Marg, 169, Backbay Reclamation, Churchgate , Mumbai - 400 020, India.
************************************************** ************************************************** ************************************************** ***********************************
************************************************** ************************************************** ************************************************** ******************************************* "TAX DECLARATION" is here..with "MY ACCOUNT" have no fear! Now print premium receipts at your convenience. To register-> click here-> https://cp.hdfcinsurance.com/CPWeb/
************************************************** ************************************************** ***********************
For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on 1800-228-228 (BSNL/MTNL) or 1800-209-7777 (Any Phone)
Send us a call back request through SMS – sms SERVICE to 5676727
Email us at service@hdfcinsurance.com or visit our website www.hdfcinsurance.com
Regd . Office: Ramon House, H.T Parekh Marg, 169, Backbay Reclamation, Churchgate , Mumbai - 400 020, India.
************************************************** ************************************************** ************************************************** ***********************************

-----Original Message-----
From: V.Pathmaraj (pathmaraj01@yahoo.com)
Date: Friday, March 05, 2010 10:20 AM
To: service@hdfcinsurance.com (service@hdfcinsurance.com)
Subject: RE: Policy No. 13153853


Pls try to give at lest mail to correct mail ID.



Best Regards\V.Pathmaraj
Hello : +91 9092005537





--- On Fri, 26/2/10, service@hdfcinsurance.com <service@hdfcinsurance.com> wrote:


From: service@hdfcinsurance.com <service@hdfcinsurance.com>
Subject: RE:'HDFCSL=119-037' Policy No. 13153853
To: "V.Pathmaraj" <pathmaraj01@yahoo.com>
Date: Friday, 26 February, 2010, 12:59 PM


Dear Mr. SIngh,

We refer to your e-mail complaint dated February 22, 2010 and confirm that we have registered your complaint under the complaint number 93339.

We apologise for the delay in acknowledging your e-mail complaint.

We will get back to you with the resolution shortly...

We assure you the best of our services always.

Warm Regards,

Jothi Prakash
Customer Service Officer
************************************************** ************************************************** ************************************************** ******************************************* "TAX DECLARATION" is here..with "MY ACCOUNT" have no fear! Now print premium receipts at your convenience. To register-> click here-> https://cp.hdfcinsurance.com/CPWeb/
************************************************** ************************************************** ***********************
For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on 1800-228-228 (BSNL/MTNL) or 1800-209-7777 (Any Phone)
Send us a call back request through SMS – sms SERVICE to 5676727
Email us at service@hdfcinsurance.com or visit our website www.hdfcinsurance.com
Regd . Office: Ramon House, H.T Parekh Marg, 169, Backbay Reclamation, Churchgate , Mumbai - 400 020, India.
************************************************** ************************************************** ************************************************** ***********************************

-----Original Message-----
From: complaints@hdfcinsurance.com (complaints@hdfcinsurance..com)
Date: Monday, February 22, 2010 09:07 PM
To: service@hdfcinsurance.com (service@hdfcinsurance.com)
Subject: complaints from hdfcinsurance website

Name : gagandeep sing
Date of Birth : 21/03/1977
Phone (Res) :

Mobile : 0941602239
Email Id : gs21277@gmail.com
Policy No. : 13153853

Complaints; : I had taken above mentioned policy in terms of that the paying term of the policy is once a year as per the advisor but its ahows twice a year and also in one of the document my signatiures are also forged. You are requested to please reverse the amount as well as possible as I dont want to continue the policy.

Dear Concern,

I had asked my Relationship manager to make investment in Mutual funds but he had forged my signatures in form and without intimating me submitted the same for processing in Insurance plan of Reliance Life insurance, please guide me how will i make complaint against that Relationship manager.

Aditya Kumar

9958988188

I had taken a policy from hdfc standard life Insurance (policy no:12621538) by using my credit card and the credit card statement comes i shock, instead of Rs 20,000 there is another Rs 10,000 is debited by Hdfc SLIC.I complain in Hdfc SLIC in porur(chennai). They take actions and return the amount after two months.Hereafter i go for the next payment they told the policy is cancelled for the amount Rs 10,000 is credited in my credit card and i refer that its true and they return the balance Rs 10,000 after two months. After that i go for a new policy no:13468667 (Rs20,000). now in my june credit card statement Rs 10,000 debited by Hdfc SLIC Mumbai. i think hdfc bank employees had misuse my credit card. You please look into the matter and refund Rs10,000 within my credit card due date(30/06/10) .email id seelan_hyn @yahoo.co.in. Dharmaseelan CONTACT NO 9962144475 begin_of_the_skype_highlighting**************99621 44475******end_of_the_skype_highlighting