this is regarding non receipt of my car insurance claim check despite repeated requests. My insurance policy no is 1116792311009710. I had put in a request bearing No 1259471 on 18 Jun. I was informed that I will get the cheque in 3 to 4 working days. This did not happen. Thereafter I called up on 23 Jun on 180030028282. Mr Pradeep attended the call and told me that he will find out the reason for non receipt of the cheque and let me know and that the earlier request no remains open. I called up the same number on 01 July. Again I am being told by the person (Operator) that he will find out the reason for non receipt of the cheque and let me know and that the earlier request no remains open. There seems to be no solution in sight for me.
I request you to kindly resolve the issue.
Thanking you sincerely
Commander V B Patil