Dear Sir,

on all the 7 remindedr we are receiving only 1 rply we are ur complain is in under process.

As we are not receiving irda commission from Novmber,2010 as in mediclaim we need to receive as per IRDA 15% commission instead of we are receiving 10%. Also in the motor policy we need to receive AS PER IRDA 10% Instead of this we are receiving 5%. we have complain so may times for your refence see below mentioned mails. Also our client is not reciving policies. we have given so many time instruction that send all the client policy to us instead of directly. as per them they are sending to client client & client is not receiving complaining to us.

Kindly resolve this query ASAP.

Thanks & Regards,
Jaya Shah
9320043752





Dear Customer,


Thank you for contacting Reliance General Insurance Customer Service Unit.

We regret the inconvenience caused to you.

This is in reference to your below communication.

However, we have forwarded your complaint to our concern department with Service Request Number 01037314 and the same is under process.

Meanwhile we appreciate your cooperation.

Please feel free to call us at our Toll free number 1-800-3002-8282 or 39898282 (local charges) for any further help.

Thank you for choosing to write to us.


Yours Sincerely,
Customer Service Unit,
Reliance General Insurance Co. Ltd.


Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance



------------Original Message --------------

- Show quoted text -
) (Case ID:01107947)


Dear Sir,

We are doing follow up with you from last 45days. But still we have not received any action from your side. As we are still receiving less commission & also client is not receiving policies. In the branch also there is problem of staff which excuse we are receiving.

This is a Final Reminder for u. Now we have no option so we will do direct complain in the IRDA.

Thanks & Regards
Jaya Dilip Shah
9320043752,9819794645







---------- Forwarded message ----------
From: Reliance General Insurance Company Limited <services.rgicl@relianceada.com>
Date: Sat, Apr 17, 2010 at 5:07 PM
Subject: Fwd: Re :Reminder-6 Less Commission Recd & Policy Not Recd (Case ID:01037314) (Case ID:01107947)
To: Jaya Dilip Shah <diliplic1@gmail.com>



Dear Mr. Shah,

We regret the inconvenience caused to you.

We understand that, you are yet to receive your
payout and policy documents for the customers.

We would request you to contact your servicing branch for the policy documents.

Further, your complaint no - 01037314 regarding the payout is still under process.

Meanwhile, we will appreciate your co-operation.

Thank you for choosing to write to us.



Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.

Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance





------------Original Message --------------
From: diliplic1@gmail.com
To: Services.rgicl@relianceada.com
CC: Allwyn.Monteiro@relianceada.com, arvind.kaul@relianceada.com, bccalok.anand@relianceada.com, aditaya.rai@relianceada.com, aditya.rai@relianceada.com, ccpunit.chawala@relianceada.com, puneet.chawala@relianceada.com
Subject: Fwd: Re :Reminder-6 Less Commission Recd & Policy Not Recd (Case ID:01037314)




---------- Forwarded message ----------
From: dilip shah <diliplic1@gmail.com>
Date: Tue, Apr 13, 2010 at 12:59 PM
Subject: Fwd: Re : Less Commission Recd & Policy Not Recd (Case ID:01037314)
To: Services.rgicl@relianceada.com, Allwyn.Monteiro@relianceada.com, arvind.kaul@relianceada.com, bccalok.anand@relianceada.com, aditaya.rai@relianceada.com, aditya.rai@relianceada.com, ccpunit.chawala@relianceada.com, puneet.chawala@relianceada.com



Dear Sir/ Madam,


As we have done a complain on 16 th March,10 but after that also we are receiveing brokerage cheque as less commission.
So we understood that there is no action is taken from ur side.

We are very much suprise that in Company Like Reliance take so many days to resolve the queries!!!!!!!!!!!!

As also Client is complaing for not receiving policies we have complain to branch also but they reply us as we have a shortage of staff we are helpless or common reply like already send to client.If they have send to client the all the clients will not complain to us.

Kindly resolve our query ASAP.




Thanks & Regards
Jaya Shah
9320043752,9820170908,9819794645



---------- Forwarded message ----------
From: Reliance General Insurance Company Limited <services.rgicl@relianceada.com>
Date: Sat, Mar 27, 2010 at 2:12 PM
Subject: Re : Less Commission Recd & Policy Not Recd (Case ID:01037314)
To: Jaya Dilip Shah <diliplic1@gmail.com>



Dear Mr. Shah,




We understand that, you are yet to receive your payout and policy documents for the customers.

We would request you to contact your servicing branch for the policy documents.

Further, regarding the payout we have forwarded your complaint to our concern department with Service Request Number 01037314 and we assure you to provide with a complete resolution on your complaint at the earliest.

Meanwhile, we will appreciate your co-operation.

Thank you for choosing to write to us.



Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.






------------Original Message --------------


Subject: Less Commission Recd & Policy Not Recd


Dear Sir,

Pls see the attachment of List of less brokerage received & also policies not yet received.
As for brokerage part we are suffering problem from so long as before 1 year commission we have not received.

Also our client is also not reciving policies. If they suffer from any illness then without policy who will pay the claim amount!!!!!!!!!!!!!!!!

This type of services is highly regreated. Your call center do not have any details.

kindly send us a diffence commission amount cheque with statment & All the policies at below mentioned address.

Thanks & regards,
Jaya Dilip Shah
609-C, Raj Residency-2,
Mahavir Nagar, Kandivali West,
Mumbai-400067.
Contact - 9320043752,9819794645






Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance










Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance








Reply Forward










fromdilip shah <diliplic1@gmail.com>
toReliance General <services.rgicl@relianceada.com>,
Allwyn.Monteiro@relianceada.com,
arvind.kaul@relianceada.com,
bccalok.anand@relianceada.com,
aditaya.rai@relianceada.com,
aditya.rai@relianceada.com,
ccpunit.chawala@relianceada.com,
puneet.chawala@relianceada.com

dateFri, Apr 23, 2010 at 12:08 PM
subjectFwd: Re :Reminder-7 Less Commission Recd & Policy Not Recd (Case ID:01037314) (Case ID:01107947)
mailed-bygmail.com

hide details Apr 23 (6 days ago)


Dear Sir,

We are doing follow up with you from last 45days. But still we have not received any action from your side. As we are still receiving less commission & also client is not receiving policies. In the branch also there is problem of staff which excuse we are receiving.

This is a Final Reminder for u. Now we have no option so we will do direct complain in the IRDA.

Thanks & Regards
Jaya Dilip Shah
9320043752,9819794645







---------- Forwarded message ----------
From: Reliance General Insurance Company Limited <services.rgicl@relianceada.com>
Date: Sat, Apr 17, 2010 at 5:07 PM
Subject: Fwd: Re :Reminder-6 Less Commission Recd & Policy Not Recd (Case ID:01037314) (Case ID:01107947)
To: Jaya Dilip Shah <diliplic1@gmail.com>



Dear Mr. Shah,

We regret the inconvenience caused to you.

We understand that, you are yet to receive your
payout and policy documents for the customers.

We would request you to contact your servicing branch for the policy documents.

Further, your complaint no - 01037314 regarding the payout is still under process.

Meanwhile, we will appreciate your co-operation.

Thank you for choosing to write to us.



Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.

Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance





------------Original Message --------------
From: diliplic1@gmail.com
To: Services.rgicl@relianceada.com
CC: Allwyn.Monteiro@relianceada.com, arvind.kaul@relianceada.com, bccalok.anand@relianceada.com, aditaya.rai@relianceada.com, aditya.rai@relianceada.com, ccpunit.chawala@relianceada.com, puneet.chawala@relianceada.com
Subject: Fwd: Re :Reminder-6 Less Commission Recd & Policy Not Recd (Case ID:01037314)




---------- Forwarded message ----------
From: dilip shah <diliplic1@gmail.com>

Date: Tue, Apr 13, 2010 at 12:59 PM
Subject: Fwd: Re : Less Commission Recd & Policy Not Recd (Case ID:01037314)
To: Services.rgicl@relianceada.com, Allwyn.Monteiro@relianceada.com, arvind.kaul@relianceada.com, bccalok.anand@relianceada.com, aditaya.rai@relianceada.com, aditya.rai@relianceada.com, ccpunit.chawala@relianceada.com, puneet.chawala@relianceada.com



Dear Sir/ Madam,


As we have done a complain on 16 th March,10 but after that also we are receiveing brokerage cheque as less commission.
So we understood that there is no action is taken from ur side.

We are very much suprise that in Company Like Reliance take so many days to resolve the queries!!!!!!!!!!!!

As also Client is complaing for not receiving policies we have complain to branch also but they reply us as we have a shortage of staff we are helpless or common reply like already send to client.If they have send to client the all the clients will not complain to us.

Kindly resolve our query ASAP.




Thanks & Regards
Jaya Shah
9320043752,9820170908,9819794645



---------- Forwarded message ----------
From: Reliance General Insurance Company Limited <services.rgicl@relianceada.com>
Date: Sat, Mar 27, 2010 at 2:12 PM
Subject: Re : Less Commission Recd & Policy Not Recd (Case ID:01037314)
To: Jaya Dilip Shah <diliplic1@gmail.com>



Dear Mr. Shah,




We understand that, you are yet to receive your payout and policy documents for the customers.

We would request you to contact your servicing branch for the policy documents.

Further, regarding the payout we have forwarded your complaint to our concern department with Service Request Number 01037314 and we assure you to provide with a complete resolution on your complaint at the earliest.

Meanwhile, we will appreciate your co-operation.

Thank you for choosing to write to us.



Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.






------------Original Message --------------


Subject: Less Commission Recd & Policy Not Recd


Dear Sir,

Pls see the attachment of List of less brokerage received & also policies not yet received.
As for brokerage part we are suffering problem from so long as before 1 year commission we have not received.

Also our client is also not reciving policies. If they suffer from any illness then without policy who will pay the claim amount!!!!!!!!!!!!!!!!

This type of services is highly regreated. Your call center do not have any details.

kindly send us a diffence commission amount cheque with statment & All the policies at below mentioned address.

Thanks & regards,
Jaya Dilip Shah
609-C, Raj Residency-2,
Mahavir Nagar, Kandivali West,
Mumbai-400067.
Contact - 9320043752,9819794645






Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance










Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance




Reply Reply to all Forward

Reply |Reliance General Insurance Company Limited to me
show details Apr 27 (2 days ago)


Images are not displayed.
Display images below - Always display images from services.rgicl@relianceada.com
Dear Customer,


Thank you for contacting Reliance General Insurance Customer Service Unit.

We regret the inconvenience caused to you.

This is in reference to your below communication.

However, we have forwarded your complaint to our concern department with Service Request Number 01037314 and the same is under process.

Meanwhile we appreciate your cooperation.

Please feel free to call us at our Toll free number 1-800-3002-8282 or 39898282 (local charges) for any further help.

Thank you for choosing to write to us.


Yours Sincerely,
Customer Service Unit,
Reliance General Insurance Co. Ltd.


Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance



------------Original Message --------------

- Show quoted text -
) (Case ID:01107947)


Dear Sir,

We are doing follow up with you from last 45days. But still we have not received any action from your side. As we are still receiving less commission & also client is not receiving policies. In the branch also there is problem of staff which excuse we are receiving.

This is a Final Reminder for u. Now we have no option so we will do direct complain in the IRDA.

Thanks & Regards
Jaya Dilip Shah
9320043752,9819794645







---------- Forwarded message ----------
From: Reliance General Insurance Company Limited <services.rgicl@relianceada.com>
Date: Sat, Apr 17, 2010 at 5:07 PM
Subject: Fwd: Re :Reminder-6 Less Commission Recd & Policy Not Recd (Case ID:01037314) (Case ID:01107947)
To: Jaya Dilip Shah <diliplic1@gmail.com>



Dear Mr. Shah,

We regret the inconvenience caused to you.

We understand that, you are yet to receive your
payout and policy documents for the customers.

We would request you to contact your servicing branch for the policy documents.

Further, your complaint no - 01037314 regarding the payout is still under process.

Meanwhile, we will appreciate your co-operation.

Thank you for choosing to write to us.



Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.

Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance





------------Original Message --------------
From: diliplic1@gmail.com
To: Services.rgicl@relianceada.com
CC: Allwyn.Monteiro@relianceada.com, arvind.kaul@relianceada.com, bccalok.anand@relianceada.com, aditaya.rai@relianceada.com, aditya.rai@relianceada.com, ccpunit.chawala@relianceada.com, puneet.chawala@relianceada.com
Subject: Fwd: Re :Reminder-6 Less Commission Recd & Policy Not Recd (Case ID:01037314)




---------- Forwarded message ----------
From: dilip shah <diliplic1@gmail.com>
Date: Tue, Apr 13, 2010 at 12:59 PM
Subject: Fwd: Re : Less Commission Recd & Policy Not Recd (Case ID:01037314)
To: Services.rgicl@relianceada.com, Allwyn.Monteiro@relianceada.com, arvind.kaul@relianceada.com, bccalok.anand@relianceada.com, aditaya.rai@relianceada.com, aditya.rai@relianceada.com, ccpunit.chawala@relianceada.com, puneet.chawala@relianceada.com



Dear Sir/ Madam,


As we have done a complain on 16 th March,10 but after that also we are receiveing brokerage cheque from November,2009 as less commission.
So we understood that there is no action is taken from ur side.

We are very much suprise that in Company Like Reliance take so many days to resolve the queries!!!!!!!!!!!!

As also Client is complaing for not receiving policies we have complain to branch also but they reply us as we have a shortage of staff we are helpless or common reply like already send to client.If they have send to client the all the clients will not complain to us.

Kindly resolve our query ASAP.




Thanks & Regards
Jaya Shah
9320043752,9820170908,9819794645



---------- Forwarded message ----------
From: Reliance General Insurance Company Limited <services.rgicl@relianceada.com>
Date: Sat, Mar 27, 2010 at 2:12 PM
Subject: Re : Less Commission Recd & Policy Not Recd (Case ID:01037314)
To: Jaya Dilip Shah <diliplic1@gmail.com>



Dear Mr. Shah,




We understand that, you are yet to receive your payout and policy documents for the customers.

We would request you to contact your servicing branch for the policy documents.

Further, regarding the payout we have forwarded your complaint to our concern department with Service Request Number 01037314 and we assure you to provide with a complete resolution on your complaint at the earliest.

Meanwhile, we will appreciate your co-operation.

Thank you for choosing to write to us.



Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.






------------Original Message --------------


Subject: Less Commission Recd & Policy Not Recd


Dear Sir,

Pls see the attachment of List of less brokerage received from Novmber,2009 & also policies not yet received.
As for brokerage part we are suffering problem from so long as before 1 year commission we have not received.

Also our client is also not reciving policies. If they suffer from any illness then without policy who will pay the claim amount!!!!!!!!!!!!!!!!

This type of services is highly regreated. Your call center do not have any details.

kindly send us a diffence commission amount cheque with statment & All the policies at below mentioned address.

Thanks & regards,
Jaya Dilip Shah
609-C, Raj Residency-2,
Mahavir Nagar, Kandivali West,
Mumbai-400067.
Contact - 9320043752,9819794645






Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance










Warm Regards,

Customer Service Team
Reliance General Insurance Co. Ltd.
Corporate Office - Mumbai
Helpline: 1800-3002-8282
Health Insurance, Car Insurance, Home Insurance, Travel Insurance, Business Insurance - Reliance General Insurance








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Call and instant message your Gmail contacts for free using Google Talk. Learn moreYou are currently using 2171 MB (29%) of your 7449 MB.Last account activity: 50 minutes ago at this IP (203.192.249.199). DetailsGmail view: standard | turn off chat | turn off buzz | older version | basic HTML Learn more©2010 Google

Sir my name is Gurdeep singh r/o 2015/a sector 37-c chandigarh 160036,I hada car that had met with an accident on 28th august and the claim no is 2101202471.I have been totaly harased by the company from the date of accident till date instead of setting claims they r sending me surveyors cum settlers and are trying to pursue me to go to consumer court my car has totaaly been damaged and the amount for the repair is roughly up to 2,15,000. approx and the insured value for the car is 150000.00 and ur company surveyors are telling me that this insured value has been wrongly written by the agent . i think the company has just wake up afer the accident regarding value of the vehicle....because at the time of getting the vehicle insured the compoany was happy in getting cheques now this matterhas come they start sayin that the cover note value is fake...............plz help me in getting out of this case and kindly pay me whatever the right amount is

Gurdeep singh dhiman
+91-98766-37438

Sir, My name is Jatinder pal singh. i have insured my car with reliance company poly No: 2006782311004547 and i met a accident on 08/08/2009. My Vehicle number is : JK-02AH-8932.
Sir, i made a claim to company but unfortunately i lost my driving licence during the accident. I contacted my suryer and in the mean time i have applied for my duplicate licence. After some time i submitted my driving licence and my suryer process my case . Sir, Now my suryer have forwarded my case to head office . kindly let me know when my claim could be settled.

Sir, I will be very thankful to you.

Regards

JATINDER PAL SINGH

Claim No: 2091180581