Dear sir,

This is to register a complaint againt reliance life insurance ltd and also advisory for the same India Infoline Brokers Ltd.

First of all, we opted for a health insurance for my father Mr Prem Prakash Gupta. but we were given money back policy.I was supposed to be Policy holder to pay the premium and tax benefit and My father was supposed to be life assured.we were promised that we'll get another document with all the details of critical illness coverage of my father but when we contacted reliance customer care, we found that there is no health insurance given with this policy.We called the respective agent from india infoline insurance broker and he told he has raised a request in reliance life insurance ltd with request no C-6584552 but when we contacted reliance customer care, we found that no such request was raised for any changes in policy.We are even unable to contact the broker from India Infoline Brokers Ltd with name Raj Singhania(His agent code is 21195841) with that time contact number 09818944011 . We were told by reliance insurance customer care that we can't wothdraw this policy and also there is no health insurance coverage with this policy. We were compelled to change atleast policy holder and life assured and for that we recently raised a request with ref number:0003099681.We raised a complaint in IRDA for the same and we got a call from Reliance life insurance escalation team saying that they are looking into it but after that there is no response neither from reliance nor from IRDA.I am compelled to raise my voice here. .We are cheated. Kindly help us to save our Rs 30000 being wasted in a policy which is not at all useful to us.In case of any queries, I can be contacted @+91 9646688991.Please help us from these cheaters!!!

My policy details are below:
Policy Number :18183716

Policy serving Brach Code/Address:
2nd Floor, Aggarwal Cyber Plaza, Netaji Subhash Place , Pitam pura, New Delhi, Advisory: India Infoline Brokers Ltd

Insurance Company Name: Reliance Life Insurtance ltd

Thanks and Regards,
Vivek Gupta

Hi Sir,

Please look into this case on priority as we are helpless and our money is getting wasted.I have explained my case in thread below.

Policy Number :18183716


Thanks and Regards,
Vivek Gupta