I have requested to link my new Saving Bank account to Demat Account with ICICI Direct on 14/06/2010. Till date it is not happening. the communication with Help desk is attached below for your information. This is totally harrassment of the clinets.

From:
"Helpdesk" <helpdesk@icicidirect.com> | Add to Address book |This is spam



To: "satyam bhambri" <satyamsatyam1@rediffmail.com>


Subject: RE:'ICICICARE=038-423-433' New Saving Account Link to Demat/Online Trading Account


Date: Thu, 05 Aug 2010 19:32:43 IST


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Dear Mr. Bhambri,

We are deeply concerned with the issues raised by you in your mail. We regret that our service could not live up to the expectation's.



Further as per the earlier reference number SR144946528 we confirmed that our executive had contacted you and confirmed that the documents will be rectified. Hence to confirm the status of the docuements we have taken a note of the issue and registered a request the Service Reference number SR148304319. We will confirm the status through email on or before August 17, 2010.

We request you to cooperate in the interim.

Sincerely,

Prashant Kamble
Customer Service Manager
ICICI Securities Limited.

Our ICICI Bank website ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking has a new look. We urge you to visit the website and familiarise yourself with the navigation.

DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----

Dear Sir,

Boss you have no other business except issue new complaint no. and given new dates for completion of work.

Frustrating for me and all other customers

If you have any system of work please confirm the status of my previous complaint no./request no.


Thanks but you people are not regardable.

Satyam




On Wed, 04 Aug 2010 15:16:47 +0530 wrote
>



Dear Mr. Bhambri,

With reference to your query regarding
linkingof
the account. We understand your concern andregret
for the inconveniencecaused to
you.Further we have taken a note of the issue to confirm the status
of the documents submittedand registered a
request the Service Reference number is SR148304319. We will confirm the statusthrough
email on or before August 17, 2010.

We request you to cooperate in the interim.




Sincerely,


PrashantKamble
Customer Service
Manager
ICICISecurities
Limited.

Our
ICICI Bank website ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking
has a new look. We urge you to visit the website and
familiarise yourself with the navigation.


DISCLAIMER:


This e-mail message may contain confidential,
proprietary or legally privileged information. It should not be accessed by
anyone who is not the original intended recipient. If you have erroneously
received this message, please delete it immediately and notify the sender. You
will appreciate that e-mail transmission cannot be guaranteed to be secure or
error-free as its contents are susceptible to loss, damage, interception,
destruction, etc. Before opening any attachments please check them for viruses
and defects. The notice appended to the e-mails is not intended to prejudice the
interests of our customers in any manner or to evade responsibility for any act
of done with the endorsement of ICICI Bank.

-----Original
Message-----
>




Dear Sir,
>
>I have submit the all required documents on saturday
24th July, 2010 again (second time) (today is 10 day after the submission
of the document 2nd time), how much time you have taken to process the
same. I have submit my original (first) request on 14th June, 2010. it is
almost a 2 months before. Who will bear the cost of my losses, will ICICI
Direct bear the cost.
>
>If no action will taken on my request within
2 days I will move to consumer court and ask for result and
penalty.
>
>Looking for the early reply from your end.
>
>Thanks
& Regards
>Satyam Bhambri
>
>
>
>
>
>
>On Thu, 29 Jul
2010 11:31:33 +0530 wrote
>>
>
>Dear Mr.
Bhambri,
>
>
>
>
>We understandyour concerns andapologize for
the inconvenience caused to you.
>
>However, we would process your
linking requestwithin 10 working days. We request you to co-operate in the
interim.
>
>Sincerely,

>
>
>
>
>
>
>
>
>
>
>
>
>
>
>Sunil Goyal

>Customer Service Manager
>
>
>
>
>ICICI Securities
Ltd
>
>
>"Our ICICI Bank website ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking has a new
look. We urge you to visit the website and familiarize yourself with the
navigation".
>
>
>
>CONFIDENTIALITY INFORMATION AND DISCLAIMER

>
>
>
>
>
>
>
>
>
>This e-mail message may contain
confidential, proprietary or legally privileged information. It should not
be accessed by anyone who is not the original intended recipient. If you
have erroneously received this message, please delete it immediately and
notify the sender.You will appreciate that e-mail transmission cannot be
guaranteed to be secure or error-free as its contents are susceptible to
loss, damage, interception, destruction, etc. Before opening any
attachments please check them for viruses and defects. The notice appended
to the e-mails is not intended to prejudice the interests of our customers
in any manner or to evade responsibility for any act of done with the
endorsement of ICICI Bank.
>
>
>
>
>
>
>
>-----Original
Message-----
>>From: satyam bhambri
(satyamsatyam1@rediffmail.com)
>>Date: Monday, July 26, 2010 01:14
PM
>>To: helpdesk@icicidirect.com
(helpdesk@icicidirect.com)
>>Subject: Re: RE: New Saving Account Link
to Demat/Online Trading Account
>
>
>
>
>
>
>>Dear
Sir,
>>
>>This is to inform you that I have again filled the
documents alongwith the current/new ICICI Saving Account Cheque and submit
the same with ICICI Direct Branch Mayapuri, New Delhi. Mr. Mayank Pandey
has received the same on 24/07/2010.
>>
>>Kindly do the needful
asap and oblige.
>>
>>Thanks & Regards
>>Satyam
Bhambri
>>
>>
>>
>>
>>On Thu, 22 Jul 2010
09:17:39 +0530 wrote
>>>
>>
>>
>>Dear
Sir,
>>
>>As confirmed,yoursignature is requiredon linking form.
We have intimated the same to you andfixed an appointment on July24,
2010.
>>
>>We assure you that once form is received, your
account will be linked within 10 working days.
>>
>>Assuring the
best of our services.
>>
>>
>>Sincerely,

>>
>>
>>Somnath Indalkar
>>Customer Service
Officer
>>ICICI Securities Ltd
>>
>>"If you receive an SMS
from ICICI Bank with a Unique Reference Number or URN without you having
added a new payee in your account through internet banking, report to us
immediately. Do not disclose the URN to any stranger, even if the person
claims to be our employee"
>>
>>Get your query resolved
instantly. Visit : "Insta Help" on ICICIdirect.com -> Customer Service
Page.
>>
>>
>>
>>
>>You can now view your Mutual
Fund transaction statements online. Please visit the Customer Service page
onwww.icicidirect.com
>>
>>Register your request for Demat
Account Holding / Transaction statements / bills or query for the status
of any form submitted at the branch by selecting the 'Create Service
Request' option under the 'Demat' menu on Internet
Banking.
>>
>>Stay connected for communication by updating your
contact details through "Forms Center" atwww.icicibank.com
.
>>
>>"Now trade at high speed on low bandwidth with direct.com
On-The-Move."
>>
>>CONFIDENTIALITY INFORMATION AND DISCLAIMER

>>This e-mail message may contain confidential, proprietary or
legally privileged information. It should not be accessed by anyone who is
not the original intended recipient. If you have erroneously received this
message, please delete it immediately and notify the sender.You will
appreciate that e-mail transmission cannot be guaranteed to be secure or
error-free as its contents are susceptible to loss, damage, interception,
destruction, etc. Before opening any attachments please check them for
viruses and defects. The notice appended to the e-mails is not intended to
prejudice the interests of our customers in any manner or to evade
responsibility for any act of done with the endorsement of ICICI
Bank.
>>
>>
>>
>>
>>
>>
>>-----Original Message-----
>>>From: satyam bhambri (satyamsatyam1@rediffmail.com)
>>>Date: Tuesday, July 13, 2010 02:01 PM
>>>To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
>>>Subject: Re: RE: New Saving Account Link to Demat/Online Trading Account

Dear Sir,

What is the status of my request no. SR144946528

Dear Sir/Madam,

This is to inform you that I have made a request on 14/06/2010 at your Mayapuri, Delhi Branch regarding
the Linking of new Saving Account to my Demat / Online Trading Account,
the details of my accounts is as followed:

Demat Account : 50993228
Online Trading Account : 8500817281
New ICICI Saving Bank Account No. 004601558858
(which will link to my Demat Account & Online Trading Account)

I have already submitted a Cheque for old/existing icici saving account 629301108157 and
also a Cheque for Rs.100/- for my new ICICI saving account (account no.
mentioned above) at your branch with the Agreement and fulfill all other
requirement for the same request.

Kindly confirm the status and link my new account with my demat account/ online
trading account as desired by me ASAP.

On Wed, 30 Jun 2010 09:14:59 +0530 wrote

Dear Sir,

We thank you for writing to us.

We have noted your request to confirm linkingof Savings Bank
Account 004601558858 with demat and trading account.The Service Reference
Number isSR144946528. You would be receiving the status of the request on
or beforeJuly14, 2010.

Looking forward for your cooperation in the interim.
Sincerely,
Somnath Indalkar
Customer Service Officer
ICICI Securities Ltd
"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN
without you having added a new payee in your account through internet
banking, report to us immediately. Do not disclose the URN to any
stranger, even if the person claims to be our
employee"
Get your query resolved instantly. Visit : "Insta Help" on ICICIdirect.com -> Customer Service
Page.

You can now view your Mutual Fund transaction statements online. Please visit the
Customer Service page
onwww.icicidirect.com
Register your request for
Demat Account Holding / Transaction statements / bills or query for the
status of any form submitted at the branch by selecting the 'Create
Service Request' option under the 'Demat' menu on Internet
Banking.
Stay connected for communication by
updating your contact details through "Forms Center" atwww.icicibank.com

"Now trade at high speed on low bandwidth with
direct.com On-The-Move."

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain
confidential, proprietary or legally privileged information. It should not
be accessed by anyone who is not the original intended recipient. If you
have erroneously received this message, please delete it immediately and
notify the sender.You will appreciate that e-mail transmission cannot be
guaranteed to be secure or error-free as its contents are susceptible to
loss, damage, interception, destruction, etc. Before opening any
attachments please check them for viruses and defects. The notice appended
to the e-mails is not intended to prejudice the interests of our customers
in any manner or to evade responsibility for any act of done with the
endorsement of ICICI Bank.

----Original Message-----
From: satyam bhambri (satyamsatyam1@rediffmail.com)
Date: Monday, June 28, 2010 05:54 PM
To: helpdesk@icicidirect.com (helpdesk@icicidirect.com)
Cc: satyambhambri@gmail.com (satyambhambri@gmail.com)
Subject: New Saving Account Link to Demat/Online Trading Account
Dear Sir/Madam,

This is to inform you that I have made a request on 14/06/2010 at your Mayapuri, Delhi Branch regarding
the Linking of new Saving Account to my Demat / Online Trading Account,
the details of my accounts is as followed:
Demat Account : 50993228
Online Trading Account : 8500817281
New ICICI Saving Bank Account No. 004601558858
(which will link to my Demat Account &
Online Trading Account)

I have already submitted a Cheque for old/existing icici saving account 629301108157 and
also a Cheque for Rs.100/- for my new ICICI saving account (account no.
mentioned above) at your branch with the Agreement and fulfill all other
requirement for the same request.
Kindly confirm the status and link my new account with my demat account/ online
trading account as desired by me
ASAP.
Regards
Satyam
Bhambri