Application fees not refunded By SNAP
Gentle Reminder !!!!
Its been 17 days of transaction plz update now else its gonna be legal if not responded .
From:
Saurabh16 A
To:
Snap Test <info@snaptest.org>
Cc:
rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date:
06.12.2011 03:05 PM
Subject:
URGENT_CHECK_REFUND
________________________________________
TEAM SNAP,
Today I had conversation with an offical of SNAP and it was conveyed very rudely to me that SNAP double payment refund will take place only after results and that are scheduled on "12th Jan 2011".
I have made several requests to SNAP/SIBM team in this regard but all in vain.Whenever any aspirant calls SNAP team behavior is very rude as if it was candidate's mistake.
I have raised a complaint in "Consumer Forum" and if not addressed this is issue I have to escalate it further with the government authorities as it is not mentioned in "FAQ's " of SNAP that how much time it will take to refund .If 1.5 months is the time that a organization takes for such a simple task be it with bulk of candidates that is idiotic.
Similar issues arises with candidates in Entrance forms of other institutes but refund gets credited within 4-5 business days ,its unusual in SNAP's case that refund is taking such an infinite time moreover officials are so RUDE to address candidate's query and they say that you work in "TCS" what is the value of "2550" for you ,so and so personal comments are there and they harass me .
This probably would be my last warning mail to SNAP/SIBM , I am compelled by SNAP team to take this issue further on the next level.
Regards,
Saurabh Arora
SNAP ID: 1066148
Cell:- 9999115098
____________________________________________
Snap Test ---06.12.2011 02:47:39 PM---We will Forward your refund cause to our account department , it will take some time
From:
Snap Test <info@snaptest.org>
To:
"'Saurabh16 A'" <saurabh16.a@tcs.com>
Date:
06.12.2011 02:47 PM
Subject:
RE: Registered Complaint Against SNAP
________________________________________
We will Forward your refund cause to our account department , it will take some time
SYMBIOSIS INTERNATIONAL UNIVERSITY
Symbiosis Test Secretariat
Gram: Lavale, Tal : Mulshi, Dist : Pune – 412115 India
Phone: 020-39116226 / 27 / 39 , Telefax: 020-39116228
Website: SNAP Test ; University Website: Symbiosis International University
Email: symbitest@siu.edu.in, Email: info@snaptest.org
From: Saurabh16 A [mailto:saurabh16.a@tcs.com]
Sent: Tuesday, December 06, 2011 1:42 PM
To: rajeshpanda@sibm.edu; registrar@sibm.edu; madhuradeshmukh@sibm.edu; admissions@sibm.edu; admissionsteam@sibmpune.edu.in
Cc: helpline.lhodel@sbi.co.in; agmr1.zojai@sbi.co.in; fss1.asc@sbi.co.in; sbi.11601@sbi.co.in; Info Snap Test
Subject: Fw: Registered Complaint Against SNAP
Importance: High
TEAM,
This issue will have to be raised in consumer forum.
Plz revert .
Regards,
Saurabh Arora
India
Cell:- 9999115098
____________________________________________
----- Forwarded by Saurabh16 A/DEL/TCS on 06.12.2011 01:38 PM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date: 06.12.2011 12:14 PM
Subject: Fw: Registered Complaint Against SNAP
________________________________________
Team,
Refund is still pending .
Regards,
Saurabh Arora
----- Forwarded by Saurabh16 A/DEL/TCS on 06.12.2011 12:14 PM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date: 02.12.2011 11:22 AM
Subject: Fw: Registered Complaint Against SNAP
________________________________________
Team ,'
Plz check the below link for the raised complaint against SNAP:
SIBM, Pune, Pune, Maharashtra Complaints, Reviews - Refund of Double Fees deducted
Thanks & Regards,
Saurabh Arora
___________________________________________
----- Forwarded by Saurabh16 A/DEL/TCS on 02.12.2011 11:21 AM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date: 01.12.2011 02:48 PM
Subject: Fw: Registered Complaint Against SNAP
________________________________________
Team SNAP,
Today is the 10th day after transaction !!!!
Saurabh Arora
Programmer ****yst
PM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date: 30.11.2011 11:59 AM
Subject: Registered Complaint Against SNAP
________________________________________
TEAM SNAP,
I have raised a complaint against SNAP team, for more details you can click on the link below:
SIBM, Pune, Pune, Maharashtra Complaints, Reviews - Refund of Double Fees deducted
Regards,
Saurabh Arora
Website: Tata Consultancy Services: IT Services, Business Solutions, Outsourcing
____________________________________________
Experience certainty. IT Services
Business Solutions
Outsourcing
____________________________________________
----- Forwarded by Saurabh16 A/DEL/TCS on 30.11.2011 11:56 AM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in, director@sibm.edu
Date: 30.11.2011 11:49 AM
Subject: URGENT
________________________________________
I am going to escalate it today
Saurabh Arora
Programmer ****yst
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in, director@sibm.edu
Date: 30.11.2011 11:44 AM
Subject: Fw: URGENT
________________________________________
REMINDER !!!!!!
Saurabh Arora
Programmer ****yst
----- Forwarded by Saurabh16 A/DEL/TCS on 30.11.2011 11:44 AM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in, director@sibm.edu
Date: 30.11.2011 11:02 AM
Subject: Fw: URGENT
________________________________________
GENTLE REMINDER !!!!!
Saurabh Arora
----- Forwarded by Saurabh16 A/DEL/TCS on 30.11.2011 11:02 AM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in, director@sibm.edu
Date: 30.11.2011 10:10 AM
Subject: URGENT
________________________________________
Team SNAP,
I called techical dept at Technical Number -> 044-42272727 and they said that payment of double fees will take another 7 days .I don't know what is going on on your side moreover being a pvt organization how can you take more time the transaction was done on "23 Nov 2011"
Plz revert
Regs,
Saurabh Arora
Programmer ****yst
----- Forwarded by Saurabh16 A/DEL/TCS on 30.11.2011 10:07 AM -----
From: Saurabh16 A/DEL/TCS
To: info@snaptest.org
Cc: madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in
Date: 28.11.2011 10:59 AM
Subject: URGENT_REFUND
________________________________________
TEAM SNAP/SBI,
This is height of this issue its been six days from the transaction day and being reputed organizations both SNAP/SBI team are not claiming whose end there was a mistake.
When I called Admissions Office SNAP/SIBM they said refund of double payment will take another 2 Months time which is invalid and I am going to take this issue to the CONSUMER COURT if not Addressed within a day .I mean if my account is not credited with 2550 INR from SIBM/SNAP side tomorrow itself I am going to ESCALATE this issue.
To the director ,HOD's and Admissions HEAD ,going blind to this issue not replying to student queries reflect negligence on your part moreover the kind of employees you have in admissions department I lament upon the students who are current;ly studying in SYMBOISIS UNIVERSITY in such a environment of Indiscipline where the HEADS are themselves BLIND to the STUDENT QUERIES.
When I called admission office today they said payment will take another 2 Months and when I called Admission office last thrusday they said payment will take another 2 Days .There seems to be a paradox in SNAP Team, Plz rectify the same and if this issue is not addressed I will make sure that your reputation is down towards TCS.
I am going to escalate this issue to the government departments if not resolved by tomorrow
Regards,
Saurabh Arora
9999115098
SNAP ID-> 1066148
----- Forwarded by Saurabh16 A/DEL/TCS on 28.11.2011 10:47 AM -----
From: Saurabh16 A/DEL/TCS
To: rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, info@snaptest.org
Cc: director@sibm.edu
Date: 27.11.2011 09:57 PM
Subject: URGENT
________________________________________
GENTLE REMINDER PLZ REVERT ATLEAST !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Saurabh Arora
Programmer ****yst
/2011 09:55PM -----
To: director@sibm.edu
From: Saurabh16 A/DEL/TCS
Date: 11/25/2011 04:08PM
cc: rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, info@snaptest.org
Subject: Fw: NEGLIGENCY
Team SNAP,
This behavior was not expected from a university which comes among top 20 B-schools of India.No revert from you side till now .Not even a single administrator of SNAP team is ready to reply for a student query.Its been two days already that the payment of 2550 INR is not credited to my account and the fault is not accepted yet from SNAP side.
Regs,
Saurabh Arora
____________________________________________
----- Forwarded by Saurabh16 A/DEL/TCS on 25.11.2011 04:04 PM -----
From:
Saurabh16 A/DEL/TCS
To:
director@sibm.edu
Cc:
rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date:
25.11.2011 09:30 AM
Subject:
Fw: NEGLIGENCY
________________________________________
GENTLE REMINDER
Regs,
Saurabh Arora
----- Forwarded by Saurabh16 A/DEL/TCS on 25.11.2011 09:29 AM -----
From:
Saurabh16 A/DEL/TCS
To:
director@sibm.edu
Cc:
rajeshpanda@sibm.edu, registrar@sibm.edu, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in
Date:
23.11.2011 04:48 PM
Subject:
NEGLIGENCY
________________________________________
Sir,
I called admission office SNAP/SIBM today regarding double deduction of SNAP TEST fees ,the concerned official told me that the payment will be credited within 2-3 business days and when I asked him whether it is a Bank fault so that I have to inform Bank regarding incomplete transaction the concerned official had cut the call which is height of negligence of duty and for that matter he had put the receiver off so that he could not take more calls.
Considering SIBM/SNAP to be a reputed University It is very annoying that your officials behave like this in solving student queries moreover when the fault is at there side.
Please look into it and kindly inform me whether the fault lies @ your side of the bank side so that I may act accordingly
Regards,
Saurabh Arora
----- Forwarded by Saurabh16 A/DEL/TCS on 23.11.2011 04:42 PM -----
From:
Saurabh16 A/DEL/TCS
To:
info@snaptest.org
Cc:
saurabhpluto@yahoo.com, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in
Date:
23.11.2011 04:34 PM
Subject:
URGENT/FAULT
________________________________________
FYI
Regs,
Saurabh Arora
----- Forwarded by Saurabh16 A/DEL/TCS on 23.11.2011 04:33 PM -----
From:
Saurabh16 A/DEL/TCS
To:
<info@snaptest.org>
Cc:
saurabhpluto@yahoo.com, madhuradeshmukh@sibm.edu, admissions@sibm.edu, admissionsteam@sibmpune.edu.in, helpline.lhodel@sbi.co.in
Date:
23.11.2011 04:31 PM
Subject:
Re: Registration Mail
________________________________________
Team,
This is in reference to the transactions happened with SBI_VISA card for submitting fees of SNAP and SIBM the wholesome amount to be 2550 INR.But the problem I faced in 23rd Nov 2011 transactions were that first time I was unable to do transaction so I re tried thereby there was a deduction of 2550 INR twice .
Moreover I don't whether it is a bank fault or SNAP fault ,please rectify the problem from the source.
Please find attached the PDF signifying transactions which happened on 23rd Nov 2011 with SNAP as SBI VISA a payment gateway.
Plz rectify the problem ASAP.
(See attached file: 1322044945840lxvjKOdlywJlOhVx[1].pdf)
Regards,
---23.11.2011 12:48:37 AM---Date: 23/11/2011 Subject: SNAP Registration
From:
<info@snaptest.org>
To:
<saurabhpluto@yahoo.com>
Cc:
<saurabh16.a@tcs.com>
Date:
23.11.2011 12:48 AM
Subject:
Registration Mail
________________________________________
Date: 23/11/2011
Subject: SNAP Registration
SNAP ID is Generated
Dear Saurabh,
Congratulations!
You have generated your SNAP ID and Password as follows:
SNAP ID: 1066148
Email ID: saurabhpluto@yahoo.com,saurabh16.a@tcs.com
Password: chotu2593
You can use this SNAP ID and Password to complete the following registration process.
Step 1. Make Payment for SNAP Test non-refundable fee of Rs. 1550/ by using any of the following options:
• Cash Through Axis bank.
• Demand Draft.
• Online payment Through Credit Card through Axis Bank Payment Gateway.
• Online payment Through Credit/ Debit/ Cash Cards /Internet Banking through Bill desk Payment Gateway.
Step 2. Register and pay the application fee of Rs. 1000/- towards individual institute(s) of your choice.For more details visit individual institute(s) website of your choice.
The whole process will be completed only after following the above mentioned steps.
Please take a printout of this email and keep it for future correspondence.
Please ignore this mail, if you have already received it.
For more details about the payment modes, visit Payment Modes in SNAP Test .
*At any time later, if any information given by you in the application is found to be incorrect or misleading, your candidature/admission will be cancelled and no fee will be refunded.
Plz suggest any solution
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