First of all I would like to commend whoever started this forum since customers like us who have been defrauded usually don't get the proper help.
Thank you for starting this channel of communication.

I am a responsible, sincere, dutiful citizen writing to you so that such daylight robbery can be brought to the notice of my Indian brothers and sisters.
I have been cheated by Barclays bank and I want to bring this to the notice of others who may undergo the same experience.

Below is a detailed record of the interactions I had with them.
Kindly help to bring these sort of malpractices and fraudulent behavior to everyones notice so that many innocent people can be saved.

Good day sir,

I Anuj S. Jaisinghani am writing to you since Barclays bank and it's employees have breached my trust.
This is in reference to card no: 4339481732757915

This issue began in the month of January 2010.


1st fraudulent interaction:
A representative by the name of Mohammed visited my premises in the morning.
Date: 8/1/2010
Collector name: Mohammad
Agency name: Gurusai enterprises.
Receipt no: 1174174
Mohammed spoke to his supervisor Mr. Sameer who mentioned he sits at P.G house, Worli.
I am in extremely poor financial condition since I have no job since the past 18 months.
He assured me that the account would be settled for Rs. 6,000/-
However, I decided to trust his word and make the part payment for Rs. 3,000(which I had to borrow from a relative)
I called Barclays bank collections and customer service thrice after that. All of the representatives mentioned they would check with the concerned supervisor and get back to me. But no one did.

2nd fraudulent interaction:
Date: 12/3/2010
Collector name: Santosh
Agency name: Gurusai enterprises.
Receipt no: 1304259
Mr. Santosh visited my premises on 12th March 2010
He in turn spoke to his supervisor whose name I do not recollect as of now.(Assuming I still trusted the bank and did not notate it)
Mr. Santosh's supervisor assured me that if he has the record of the settlement for Rs. 6,000. He also mentioned to me that Mr. Sameer is on leave as of now.
However trusting his word I made a payment of Rs. 1150.
Mr. Santosh also wrote behind the receipt that the settlement will be made between 5th and 11th April and the balance amount now is Rs. 1850( 6000 - 3000 - 1150 )
He has also signed the same.

3rd fraudulent interaction:
Date: 13/4/2010
Collector name: Wasim Sheikh
Agency name: Gurusai enterprises.
Receipt no: 1337461
Mr. Wasim Sheikh spoke to his supervisor by the name of Mr. Jitendra Jaiswal.
He mentioned to me that he has the record of the Rs. 1850 balance for the Rs. 6000 settlement.
He assured me that the moment I pay the minimum due, I will have the settlement letter in hand by the end of the month(April).
Hence I borrowed Rs. 350 and made the payment.

Despite being financially broke, I made a payment of Rs. 4500 by trusting the word of the bank and its employees.
As you can see from the interactions above my trust as a customer with Barclays has been
breached, broken, violated, misplaced and taken advantage of.

Obviously, I have lost faith in all oral and physical commitments from your bank.
My trust has been
breached, violated, tampered with, cheated and taken advantage of.


I want all the citizens of India and the world to know how innocent customers are being taken for a ride, cheated and robbed in broad daylight by institutions and MNC's of such high repute and regard as Barclays Bank plc.

Thank you.
Anuj S. Jaisinghani.

pl go CONSUMER COURT against bank