Dear Justice,

CUSTOMER CARE EXECUTIVE = JYOTHI REQUEST NO.144062422

My Credit Card No.4477478058157003 : Regarding to this card bank is offered for an settlement of Rs.25000/- and they told to me pay within short period of 12 days from the date of letter, but i requested to customer care executive to extend the some more 10 days due to financial problem. but they disconnected the line after rised request. And we got the letter from bank after 7 days to make payment within 3rd July 10.
But with short period its not possible to arrange the same. so we are unable to pay the same.

After 2 days bank recovery agency Guy came to my house and informed pay the amount within 18th of July 2010 to avoid such other charges. As per the Recovery Agency officer we have dropped the cheque on 16th of July 2010. Now they are asking complete oustanding amount after realise the cheque in our bank.
WHAT WE HAVE TO DO, IF MAKE THE PAYMENT ALSO THEY ARE FORCING TO MAKE THE PAYMENT REMAINING" But we have paid the amount as per the letter only.

Our mistake is we have to paid that cheque to Recovery officer, then they will get commission on the same, but we have paid directly to bank. Now recovery officer saying " You loss our commission amount, so you need to pay diff amount also" otherwise we will attack you in your home.

WE NEED JUSTICE "IS IT FAULT IF MAKE THE PAYMENT DIRECTLY TO BANK".


Pls revert if you know justice.

Regards,
Maheshkumar