The Nodle Officer,
Banking Ombudsman,
RBI Building,
Sansad Marg,
New Delhi - 110001.

Dear Sir,

WE have a very serious complaint against the ICICI Bank, Vasant Vihar Branch for not considering our legitimate claim, i.e. reversal of bank illigal bank charges charged by the bank during the financial year 2009-10 and despite of our repeated request till now they have not reversed the charges as on date. For further details and correspondece between our company and ICICI Bank, Vasant Vihar Branch are attached here with for your ready reference. We now request your good self to please see the matter immidiately at your end and do the needful.

Thanks & Regasrd,


Ramit Verma
For & On Behalf of Sukriti Enterprises



From: corp.stmnts@icicibank.com <corp.stmnts@icicibank.com>
Subject: Bill Statement for the month of March 2010
To: ramitverma73@yahoo.co.in
Date: Sunday, 16 May, 2010, 3:15 PM

SUKRITI ENTERPRISES
A-204,II/FLR,KHURANA FARM
NR NANDA HOSPITAL,CHHATTARPUR EXTN
NEW DELHI,DELHI,INDIA
Pin : 110074


Dear Sir/Madam,

Kindly find herewith the details of the charges levied for account number 103705000064 for the period March 2010

Account Number 103705000064
Total Charges for the month Rs. 27.58

Mobile Charges, Rs 25 for stand, class and prem only and 50 for priv Number Of Instances Transaction Amount in Rs. Chargeable Amount in Rs. Charges in Rs.
Mobile Charges 1 1.00 1.00 0.00
Total 0.00


Physical Statement Charges Number Of Instances Transaction Amount in Rs. Chargeable Amount in Rs. Charges in Rs.
Physical Statements 1 0.00 1.00 25.00
Total 25.00


Cheque Payment Number Of Instances Transaction Amount in Rs. Chargeable Amount in Rs. Charges in Rs.
Local cheques - payment 1 4500.00 4500.00 0.00
Total .00

Service charges for the month Rs. 25
Service Tax (as applicable) Rs. 2.58
Total bill amount for the month Rs. 27.58

Total Bill Amount for this month : Rs.27.58

Category of Service : Banking and financial services
Registration no : MIV/ST/Bank & Finc/4
PAN Based STC No : AAACI1195HST001


You can find the detailed Schedule of Charges for Current Account at
ICICI Bank.com : Corporate Banking

You are requested to maintain sufficient funds in your account at all times to enable us to recover the monthly service charges and the charges for non-maintenance of quarterly/monthly average balance levied. ICICI Bank will have the right to set-off these charges by debiting the Account. In case balance in the Account becomes overdrawn as a result of such set-off, ICICI Bank will be entitled to charge interest at the prevailing clean overdraft rate for the period for which the Account remains overdrawn.


Regards,
ICICI Bank Limited


Kindly note that for Cash charges, the free limit is divided across denominations on a proportionate basis. This might result in charges being in fraction instead of whole number.
* For QAB/MAB charges, the figure appearing in chargeable amount column is the percentage shortfall in maintained average balance.
As per Notification No. 8/2009 ST of 24 February, 2009 of Central Board of Direct Taxes, the rate of Service Tax stands reduced to 10.3% (base rate 10% + education cess @ 2% of tax + secondary and higher education cess @ 1% of tax).


Please Note: We wish to intimate you that the charges for inward cheque returns have been revised from Rs 250/- per instance to Rs 350/- per instance. The revised charges would be applicable with effect from January 01, 2007.


"Note: NEFT transactions will be charged and will reflect in your bill statement based on the credit date."



Please note that the charges for certain services have been revised w.e.f. October 01, 2008 as per RBI directive. For further information, please visit our website ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking.


Corporate Phone Banking ! Numbers -- Call us for any queries and information or write to corporatecare@icicibank.com
Ahmedabad 6630 9891 Andhra Pradesh 984957 7799 Bangalore 4128 7799 Chandigarh 505 5799
Chennai 4204 7799 Chattisgarh 989314 7799 Coimbatore 439 7799 Delhi 4161 7799
Delhi 981817 7799 Goa 989044 7799 Gujarat 989827 7799 Haryana 989617 7799
Hyderabad 2312 8777 Indore 402 7799 Jaipur 9829256549 Karnataka 984557 7799
Kerala 989547 7799 Kochi 238 4515 Kolkata 983137 7799 Lucknow 229 4599
Madhya Pradesh 989314 7799 Maharashtra 989044 7799 Mumbai 2830 7799 Pune 2610 3456
Punjab 981597 7799 Rajasthan 9829256549 TamilNadu 989447 7799 Uttranchal 989747 7799

Originally Posted by RamitVerma

The Nodle Officer,
Banking Ombudsman,
RBI Building,
Sansad Marg,
New Delhi - 110001.

Dear Sir,

WE have a very serious complaint against the ICICI Bank, Vasant Vihar Branch for not considering our legitimate claim, i.e. reversal of bank illigal bank charges charged by the bank during the financial year 2009-10 and despite of our repeated request till now they have not reversed the charges as on date. For further details and correspondece between our company and ICICI Bank, Vasant Vihar Branch are attached here with for your ready reference. We now request your good self to please see the matter immidiately at your end and do the needful.

Thanks & Regasrd,


Ramit Verma
For & On Behalf of Sukriti Enterprises



From: corp.stmnts@icicibank.com <corp.stmnts@icicibank.com>
Subject: Bill Statement for the month of March 2010
To: ramitverma73@yahoo.co.in
Date: Sunday, 16 May, 2010, 3:15 PM

SUKRITI ENTERPRISES
A-204,II/FLR,KHURANA FARM
NR NANDA HOSPITAL,CHHATTARPUR EXTN
NEW DELHI,DELHI,INDIA
Pin : 110074


Dear Sir/Madam,

Kindly find herewith the details of the charges levied for account number 103705000064 for the period March 2010

Account Number 103705000064
Total Charges for the month Rs. 27.58

Mobile Charges, Rs 25 for stand, class and prem only and 50 for priv Number Of Instances Transaction Amount in Rs. Chargeable Amount in Rs. Charges in Rs.
Mobile Charges 1 1.00 1.00 0.00
Total 0.00


Physical Statement Charges Number Of Instances Transaction Amount in Rs. Chargeable Amount in Rs. Charges in Rs.
Physical Statements 1 0.00 1.00 25.00
Total 25.00


Cheque Payment Number Of Instances Transaction Amount in Rs. Chargeable Amount in Rs. Charges in Rs.
Local cheques - payment 1 4500.00 4500.00 0.00
Total .00

Service charges for the month Rs. 25
Service Tax (as applicable) Rs. 2.58
Total bill amount for the month Rs. 27.58

Total Bill Amount for this month : Rs.27.58

Category of Service : Banking and financial services
Registration no : MIV/ST/Bank & Finc/4
PAN Based STC No : AAACI1195HST001


You can find the detailed Schedule of Charges for Current Account at
ICICI Bank.com : Corporate Banking

You are requested to maintain sufficient funds in your account at all times to enable us to recover the monthly service charges and the charges for non-maintenance of quarterly/monthly average balance levied. ICICI Bank will have the right to set-off these charges by debiting the Account. In case balance in the Account becomes overdrawn as a result of such set-off, ICICI Bank will be entitled to charge interest at the prevailing clean overdraft rate for the period for which the Account remains overdrawn.


Regards,
ICICI Bank Limited


Kindly note that for Cash charges, the free limit is divided across denominations on a proportionate basis. This might result in charges being in fraction instead of whole number.
* For QAB/MAB charges, the figure appearing in chargeable amount column is the percentage shortfall in maintained average balance.
As per Notification No. 8/2009 ST of 24 February, 2009 of Central Board of Direct Taxes, the rate of Service Tax stands reduced to 10.3% (base rate 10% + education cess @ 2% of tax + secondary and higher education cess @ 1% of tax).


Please Note: We wish to intimate you that the charges for inward cheque returns have been revised from Rs 250/- per instance to Rs 350/- per instance. The revised charges would be applicable with effect from January 01, 2007.


"Note: NEFT transactions will be charged and will reflect in your bill statement based on the credit date."



Please note that the charges for certain services have been revised w.e.f. October 01, 2008 as per RBI directive. For further information, please visit our website ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking.


Corporate Phone Banking ! Numbers -- Call us for any queries and information or write to corporatecare@icicibank.com
Ahmedabad 6630 9891 Andhra Pradesh 984957 7799 Bangalore 4128 7799 Chandigarh 505 5799
Chennai 4204 7799 Chattisgarh 989314 7799 Coimbatore 439 7799 Delhi 4161 7799
Delhi 981817 7799 Goa 989044 7799 Gujarat 989827 7799 Haryana 989617 7799
Hyderabad 2312 8777 Indore 402 7799 Jaipur 9829256549 Karnataka 984557 7799
Kerala 989547 7799 Kochi 238 4515 Kolkata 983137 7799 Lucknow 229 4599
Madhya Pradesh 989314 7799 Maharashtra 989044 7799 Mumbai 2830 7799 Pune 2610 3456
Punjab 981597 7799 Rajasthan 9829256549 TamilNadu 989447 7799 Uttranchal 989747 7799

Dear Ramit,

We are sorry for the inconvenience caused to you. We have made a note of your contact details and will be getting in touch with you soon in order to address your concern.

Regards,
ICICI Bank Customer Service Team.

I had deposited an income tax refund cheque (SBI Bank cheque no 044495 from Kalyan branch for 6680/-) to ICICI bank Ambernath branch on 1/06/ 2010in my account number 002101554922 (BASE BRANCH Gurgaon ). But the cheque was not encashed due to reasons best known to them. I had asked them to sent the UNREALISED cheque to Ambernath Branch.After several complains (complain numbers 145880429/144747945) but till today the cheque is untraceable, after all my efforts put forward in the form of time and money (repeated phone calls ) and banks assurety (customer care executive Akilesh) of calling me with some concrete action but the bank still lies dormant on this issue.They have put forward and worst example of customer care and satisfaction.

Therefore i request your esteemed intervention to help me sort out this matter before the cheque expires.


thanks and regards
aneeshkumar kuruo
09604893906

Hi,

I would like to complaint cheating/fraud case against ICICI Bank.

I was maintaining my 2 savings accounts and demat account from ICICI bank for last 4years. When I traveled to US for a short time period, I was not able to access my ICICI internet banking since I was not able to receive the One Time Password to my USA cell number. I contacted ICICI bank and they told me to convert my savings account to NRI account even I went to abroad for a short term.

Then, a guy from ICICI mumbai (Jeetandar) called me and marketted me to convert my resident savings to NRI account. So, I converted one of my savings account(which was linked to Demat account) to NRO. While he converted that, he UN-LINKED the demat account from the savings account. PLEASE NOTE THAT HE PROMISED ME THAT NOTHING WILL HAPPEN TO MY DEMAT ACCOUNT AND I CAN ACCESS THE DEMAT AND THEY WILL LINK THE DEMAT ACCOUNT TO THE NRI ACCOUNT AGAIN. So, finally I believed his words and converted my account. He called 10times for that conversion.

After a week when I accessed my demat to sell my stocks, I was shocked to see that my demat account for de-activated without even a single communication. I called icici direct guys and I did not get any proper response. They told me me to send a power of attorney letter from USA to Mumbai to link the accounts. I sent that document with signature and date as a priority basis in courier. I spent $50 for that courier. The document got delivered on 10-02-2012. But, when I called ICICI on 12-2-2012, they told they have not received document. After long fighting and sharing the ciurier tracking number they found the document. I really don't know how come they can misplace the document.

Ok..The document arrived to their end and I expected they can link the accounts now. But that did not happen. They told some bullshit reasons to reject it. I was fighting with them again how can they reject the document. Then they bought 1week time for further review. But now they came with entirely different but new reason to reject the document and told me to send me the document again through courier only.

The reason they said is "I HAVE PUT THE DATE ON THE POWER OF ATTORNEY DOCUMENT". This is absolutely invalid/bullshit reason. My questions are

1) Whats the wrong in filling the date in the letter. Is it not a common practice to enter the date with signature when we sign a letter and send it to somebody. I really can not understand?
2) Why they bought me more time for this?
3) Why they did not tell me before I sent the document that I should not put the date on it?
4) No proper response to my emails/calls.
5) this is completely cheating behavior and it should NOT entertained. Simply sending the customer here and there without a valid reason.


Due to these above issue, I am not able to access my demat account and my investments got locked. Simply they deactivated my account. I strongly think that they decided to steal my investments at my demat account.

My complaints are:
1) No proper response for my emails/calls. Rude answers to my calls.
2) Misplaced my power of attorney document.
3) They did not understand the customer's concern.Simply asking my send the document again without a valid reason is the height of fraud. What is the chance to accept the document even if I sent it again. They can create 1000 reasons to reject it.

I want a good justice to my case. I can talk to any person to file a legal complaint at RBI/SEBI. I want this bank to be banned in India.

My account details are:
Trading account# 8501450779
Bank account # to be linked: 613501093106

Thanks,
Vallivel S.