Hi,

I have few question could you please answer.

1. I lost the HDFC Credit Card and I requested to block the card same using help line and telephone executive confirmed.

Q1 . When we request to block the card, Will the new card will be issued or not without requesting. ?


Q2. If they issue new card which card number will be reflecting on the new card either New number or old number.?


Q3. If the new card is undelivered, who is the responsible either cardmember or HDFC ?

Originally Posted by 00*00

Hi,

I have few question could you please answer.

1. I lost the HDFC Credit Card and I requested to block the card same using help line and telephone executive confirmed.

Q1 . When we request to block the card, Will the new card will be issued or not without requesting. ?


Q2. If they issue new card which card number will be reflecting on the new card either New number or old number.?


Q3. If the new card is undelivered, who is the responsible either cardmember or HDFC ?

Dear customer,

Request you to write to us at talktous@hdfcbank.com with your old card details, contact details and reference ID TTU00160708042011. A bank representative will revert to you addressing your concerns and queries.

Regards, Customer Assistance, HDFC Bank