To,
ICICI BANK CREDIT CARD

Respected Sir/Madam,
This is to inform you that on 25/08/2010 i received a call from this
cell nos.+911130693900 & +911130694000 respectively stating that you are a priviledge
customer of Icici bank from many years and so from your past record you are provided a
shopping cum travellig card with so & so benefit for one year free without any payment
from your side.
I repeat that during our conversation atleast 3 times I had confirmed from them
that no payment has to be made from my end and this offer is absolutely free for Icici
credit card holder and they repeatedly confirmed.
They provided enough detail of mine like my residential address and my credit
card details for which I was convinced that they had a tie up with Icici bank otherwise
how can a company working in Delhi can get my data regarding address and card details.
From this I come to a conclusion that data regarding client details are misused
from Icici bank and some kind of racket is going on because of which we the clients of
Icici bank are grtting cheated.
After few minutes I received a message from credit card dept that my credit card
a/c is debited Rs.5509.00 (Five thousand five hundred and nine rupees)from my account.
I tried to contact the company from which I received the call.But to my surprise the
telephone numbers were out of service and not in use.Now you can understand that a
systematic way of fraud is done with us.I immediately visited Icici branch in borivali
and reported the matter.From there I lodge a complaint to the Dispute depertment of
Icici credit card.
My Dispute request no.is SR150277848.
From going through all this matter i come to a conclusion that a systematic
operation of cheating the credit card holders is going on and may some staff members
are helping providing the data of credit card holders.
On 26/08/2010 I received a call from this no. +919582847047 to confirm my
residential address to deliver the card and vouchers.I said that I dont want the offer
and requested to revert back my money to my credit card.They refused to do so.
I informed them regarding the complaint i made to Dispute dept and also told that i
will take legal action if required.After that I repeatedly received calls from them
to take the offer and apologised for the misdeed.
I received 4 to 5 calls during the day from this nos.+919582228028 ,+919582856056
,+919582293093.
I request you to stop the payment and take immediate action.

THANKING YOU AND EXPECTING PROMPT ACTION FROM YOUR SIDE.

REGARDS,

KALPESH D.SONI

Hi,

We regret the problem faced by you. Kindly send us your contact details at care@icicibank.com. We will contact you at the earliest. Kindly refer "687475" in the subject line.

Regards,
ICICI Bank Customer Service Team.