Hello,
Myself, ALAPAN CHAKRABORTY own a Standard Chartered Bank Titanium card from June 2007. I was charged for a transaction with below detail in the card statement originated on 20 APR 2010

Credit Card# 5546 **** **** 4112
Transaction Ref 75140680082029304987789
Description INTERNATIONAL B HYD IN
Transaction Date 22-MAR-2010

I called Standard Chartered Bank immediately, they deactivated my old credit card and issued a new one. They advised me to file a dispute and confirmed I have to pay credit card due once dispute resolves. On very next day (23-APR-2010), I faxed dispute form will all requested detail. But recovery department (Phone# +911244826000) kept calling to intimate me about the due amount everyday.

One month later I received next statement that was originated on 20-MAY-2010 with card replacement fee, late payment charge and interest applied on last due amount. I contacted Standard Chartered Bank again where I was told since my undisputed due amount (INR 354) is very less than total due amount (INR 12,457.01), I can safely ignore the statement. When I shared the experience of phone call from +911244826000, I was told they won't call me any longer which proved wrong from very next day.

At end of June I got a phone call from someone at Bangalore who told me I have to make payment of whole amount. When I refused to pay, she advised me to re-dispute the resolution and fax dispute form. When I informed her, I have already sent it, she replied she was unable to locate it. I faxed the dispute form with all relevant detail for second time on 02-JUL-2010. However, I continued to receive call from +911244826000.

From last few days I have started receiving call from Kakali (Phone# +913364530163) who claims she is here to help me to get the dispute resolved though she is not supposed to help me out. She wanted to connect me to Standard Charted Bank Credit Card Helpline and hear my conversation with Customer Service Representative anonymously though she could not arrange conversation despite repeated attempts but left me shocked with bizarre behavior and abusive languages. When I asked her send me email stating what she wants me to do, she refused to do do saying she is not authorized to send email.

I really do NOT find any justification to bear so much harassment after I am billed for a fraudulent transaction and I have performed whatever I was supposed to do in due time.

This is killing my time and keeping me disturbed. I am here to get a workaround to tide over this difficulty.

Thanks,
Alapan
Email : Alapan.C@gmail.com

I have been gettin calls from this no +911244826000 and nobody seems to be speaking , what they call BLANK CALLS, from reading the above complaints I assume it is from Standard Chartered Bank, how does one block this no.