Case reference number :I0911020075-78
Disputed Card number:4384-5999-9272-1448
Transaction date:24-Oct-2009
Transaction amount:INR 25000*2 & INR 1000*2

I called up HSBC and submitted a customer Dispute Form also on 24Oct'09,
intimating HSBC that unauthorized transactions of INR 70000 have been made
from my credit card and I have not done any transactions with Bharti Cellular

I received a letter from HSBC on 04 Nov'09 that INR 70000 has been credited
to my card account. HSBC requested to Member Bank the transaction detail
and in accordance with card association rules, member banks have upto 30 days
to revert.

I again (After more than 150 days)I received a letter from HSBC dated 13 Apr'10 that on the basis of detail provided by the Member bank (Whereas member banks have upto 30 days to revert), the above charge appears to pertain to my disputed card number.
It has been revealed that the transaction has been carried out using card security
Features for online transactions i.e my date of birth.

I give my Date of Birth to 10 other places and if somebody uses it for unathorised
transactions, I cannot be held responsible or liable for those transactions

Today I again received a letter from HSBC dated 14-06-2010 giving me a threat that my credit history will be provided to CIBIL and any adverse credit history may impact my ability to avail credit facilities from any financial institution in future.
I need your support and an early action on this

Regards
Sanjeev