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Harrassment Phonogram

This is a discussion on Harrassment Phonogram within the Credit Cards forums, part of the Business & Finance category; Dear Sir, With regards it is to inform you that I am not a credit card holder for the HDFC ...

  1. #1
    jhon2297
    Guest

    Default Harrassment Phonogram

    Dear Sir,
    With regards it is to inform you that I am not a credit card holder for the HDFC Bank,even I don't have any account with HDFC Bank,in-spite of that I continuously get harassing phonographs from HDFC Bank's Credit Card collections Dept that also for third party collections.
    Phonographs are sent from Mumbai&senders are Mr.Mithun his mobile No is 9320401213&another sender is Anil Pujari&his No is:9322882615.So I humbly request you to look in to this matter&make sure that I should not get this harassment phonographs in future.
    with regards
    Mr.Venkatesh Hebbar

  2. #2
    Senior Member
    Join Date
    May 2010
    Posts
    652

    Default

    Quote Originally Posted by jhon2297 View Post
    Dear Sir,
    With regards it is to inform you that I am not a credit card holder for the HDFC Bank,even I don't have any account with HDFC Bank,in-spite of that I continuously get harassing phonographs from HDFC Bank's Credit Card collections Dept that also for third party collections.
    Phonographs are sent from Mumbai&senders are Mr.Mithun his mobile No is 9320401213&another sender is Anil Pujari&his No is:9322882615.So I humbly request you to look in to this matter&make sure that I should not get this harassment phonographs in future.
    with regards
    Mr.Venkatesh Hebbar
    Dear Mr Hebbar,

    We are extremely sorry about the calls you have been receiving, and would like to assure you that we will be working on it to ensure they stop. However, to be able to do this, we would need some more information from you: request you to please write to us at talktous@hdfcbank.com with the name and account details of the person on whose behalf you are receiving these calls, as well as your contact details. Please include the complaint id TTU00048512062010 in the subject line of your email. As soon as we receive this information, a bank representative shall investigate the matter and ensure you are not similarly harassed in the future. In the meantime, request you to bear with us.

    Regards, Customer Assistance, HDFC Bank

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