Respected Sir/Madam,

We have been receiving several calls from the recovery agents claiming to be Shaha Finlease of Standard Chartered Bank in the last couple of days towards certain outstandings towards personal loan for Rs. 63137.47 and credit card (verbally confirmed earlier over phone was Rs.80000 and on mail for Rs.739,740.77) which they say was taken by my husband in 1999 - 2000.

My husband worked in Dubai earlier but lost his job in Feb 2009 due to recession. He has been jobless since then and has not been able to get a suitable job due to recession inspite of applying at several place. I had given up my job 2 1/2 years back before my marriage. I had intimated the recovery agents of our financial condition and they were willing to settle the outstanding on the personal loan & credit cards but they were asking me to make this payment by that same evening or early next morning (this was asked by a person named Nagesh from Shaha FinLease). But as I was not aware of such borrowings and had to wait till I could confirm with my husband. Besides that, I had to even arrange the money which was not possible in a day or two so I requested him to give me a time of atleast a week.. He wanted the money immediately and was not willing to give me the time so told me that he will not be able to settle the matter with the agreed amount of Rs. 50000 and the issue would remain open (i.e for legal action). Where was I supposed to arrange the money from in such a short span of time without even knowing the history of the case with the daily bread earner having no job for the last 18 months and with no other source of income with us. However, I had spoken to a few of my close friends and colleagues and was assured a help of Rs. 35-40k but only by the month end after they received their payrolls.

As my family financial conditions are very bad, I also decided to take up a job and so with the help of my ex-colleague, who has sponsored me, have travelled out of the country to look out for a job. As I was shown no consideration and no help from Mr. Nagesh, I left the matter just the way it was and moved out of the country giving him my email address as contact. Now in my absence, these recovery agents have started harrassing my in-laws by coming to our home and abusing them saying that both, the Son & Daughter-in-law are thieves and have stolen the bank money and have run away and hiding. If Standard Chartered Bank consider that borrowing from them is stealing money, then I will tell all everyone I know never to approach a Bank like this as they themselves cheat people by calling them several times to take credit cards and loans on stupid schemes that they offer to harrass people later. They don't even have any manners to talk to elderly people and especially someone who is as old as 68-70 years old as one of the representative who came at the door happened to tell her that if she is old and helpless she should jump out of the window and give up her life. Is this the way a Bank deals with the family members of their customers? It is such a shameful behaviour on the part of Standard Chartered Bank. I was also confirmed by my friend whose mobile I was using when I was here in Mumbai that they were harrassing her with filthy, rude and harsh language which was also abusive by calling her up several times on a given single day.

I have been a banker myself (Deputy Manager) and was horrified at such practices followed especially by a MNC Bank as Standard Chartered who hires goons to recover money from people that are poor & helpless. How can a Bank harrass the family members and friends? RBI also doesnot permit this. In fact, the family members/friends of such customers have the complete right to file a police complaint in such a situation which if occurs again will be taken up seriously.

What was the bank doing all this while when they have now stepped up to our home saying that this borrowings are since last 10-11 years and there has been no repayment received for the last 6-7 years? And now they wake up to recover the amount in the such a shameful, disgusting & shocking manner (mafia style).

I cannot entertain someone who calls us or comes to my home claiming that my husband has certain borrowings from so and so institution or person without having provided solid evidences. How am I to believe that they are telling the truth and especially when I am given to understand from my family that they had paid all the amount years back and closed the matter? If there is any outstanding I need the statement from the Bank and I need the authority letter from the Bank that they have appointed or sold their NPA (non performing assets) to Shaha Finlease with proper identifications given to us to extend any further communications. There are many frauds happening around in the world or it could be some kind of prank or money making racket that are followed by certain institutions. We cannot pay anyone who calls us up or comes to our doorstep threatening us to pay?

Request you to please help me. We will try to settle the outstanding if there is something pending but Banks have to also consider our current financial situation and help us in the best possible manner to close the case. If the borrowings are from the Bank we need all the documentation from the Bank and not from the Recovery/Collection Agents. Also, if the bank has waited for so many years in their recoveries against this case, they have to be generous in giving us some time to settle the matter with feasible settlement pattern to settle the dues which has to be also concluded post settlement, with receipt towards the payment done alongwith the "No dues pending" certificate, all of which should be from the Bank (i.e. on the letter head of bank) and not from the recovery agents.

Also, please let me know, if the phone calls and personal visits of these agents continue should we file a police complaint. I will also register my grievance with Standard Chartered Bank on the RBI site so that RBI takes care of such breach of conducts & violations that are practised by banks in their recovery pattern.

Thank you and awaiting your assistance at the earliest.

Mrs. Correia

Hello Myself Kamlesh Soni Lakhwani 32 years old and working for a German company as Dy. Sales Manager, Looking after wester region of India.

My complaint is against Standard Chartered.

This issue started 4 Years back when there was a payment of Rs. 3000 (Approx. I don't remember the exact amount now) towards the premium of policy from Royal Sundaram. I was shocked to see the same on my statement when I started following up with the bank they stated it will take some time to reverse the payment and hence waited for the same. After some time when the due date was nearing I again called up and requested for the reversal they said its not in their hands and people from sundaram have to reply back. Both SC bank and Royal Sundaram people made me run from pillar to post. And finally I did not paid the required amount and bank started following up with me for the payment of the same.

Almost after 5 / 6 months I got an abusive call from the bank asking for money that was nearly Rs. 10,000 now. Since I could not take it any more I requested for settlement by paying Rs. 3,000 (no fault of mine) for which they promised will give me settlement letter from bank. Even the person who came to collect payment in cash promised that the letter will be delivered once the payment is reflected in the account. but till date no letter was sent to me.

Top of that again after a gap of 5 to 6 months I get call from bank asking for money when I told them that money has already been paid they asked me for settlement letter which I did not had and they rubbished my claim and asked me to pay immediately. people from the bank also visited my office then started asking for money in rude manner for which I told them to put me in jail if they want to but I will not make any single payment. After that abusive calls from the bank kept coming but I did not budge and kept telling them that I not going to make payment of even single rupee. Calls stopped coming and there was a complete silence for more than a year.

Just since 2 months I have been getting call from Shaha Finlease for the payment. At initial stages the callers were abusive but since this case is with Mr. Vijaya and Ms. Namrata they have been talking to me nicely. But my question remains the same "Why should I pay for no mistake of mine?" and "When I have already paid Rs 3,000 as Settlement where does the question comes to pay Rs. 12,000?".

During these years I had taken loan from Punjab and maharashtra bank for Rs. 1,00,000 and 35,000 respectively and also paid the entire amount with bank interest on time. for one loan I made a foreclosure paid balance loan amount in advance. I am also using credit card of CITIBANK for almost 3 years now. Have made many purchases and also made payments against it and all these years there had not been a single dispute with the bank.

I am also disgusted that standard chartered bank has blacklisted and put my name on CBIL defaulters list.

I don't wish to make any sort of the payment and wish to resolve this issue amicably. please help and guide me on this issue.

Will appreciate your positive and quick response on the same.

For any further communication you can call me or write to me on
Mobile No: 9870107557 Email - klakhwani@gmail.com

Regards,

My self Suresh Rajbhar, I was credit card holder of Standard and chartered Bank, and Year 2004 I had settled my Credit card for Rs 22500/- Against Total Balance of Rs.35000/-. I had recd the letter from Bank, but unfortuately I am not able to find it.

In process of settling above said dues Standard and Chartered has made my life miserable and and they bent me to settle the Dues making my life miserable. Finally I got fed up with the Bank calls, and made the settlement. After settling the amonunt in Year Dec,2004 , Till 2010 I did not got any call from the banks or from any of their Representative.

Now in month of Nov 2010, I got call from Shah finlease for recovery of balance due on my card ttl amount Rs.125,000/- and From Day 1 They started abusing me, when I asked them to pls send me the statment of my account, they said they do not have and advised me to go my nearrest Stanadard Chartered Bank, I visited the bank immidately, they said they do not have any datas of mine and please check with Shaha Finlease to whom they have sold their Liabalitities. They can only provide you all the details.

Again I contact Shaha to send me the statements, instead they started abusing and threatening to send the person to my work place and they will insult me in from of my all colleagues. In fact, One lady from Shaha by Name Pooja Sawant called my Vice president and complained to him that how come your company has hired a cheater who has been blacklisted by the Bank. When My VP trying to explain them that he knows me from 12 years and he has already settled the Dues, they started abusing him too.

Finally I got fed up and had no guts to argue with these goons, and was afraid that this people can go to any level to make my life miserable. than I decied to pay, they offered me 13520/- to pay me in 2 shots and send me the settlement offer by mail, and same day I paid Rs.7000/- on 31.12.2011 by net transfer and balance Rs.6520/- Was paid on 4.1.2011, but net transfer.

Now from 3 days I am calling them to send me the orginal letter of the settlement, but they are not lifting my call.

I send them mail to their customer service too, but there is no reply. In this circumstances, I do not know what to do. Please help me and guide me to get the letter from Shaha Finelase with No objection Certificate.

Thanking you

Sureshrajbhar@yahoo.com

I was a credit card holder of Standard Chartered Bank in 2008 with 2 cards. From year 2008 onwards I have been facing issue of unfair levying of financial charges by the bank. In the last 3 years, there has been deficiency of service by bank on following:

1. Non-delivery of statements to card-holder
2. Billing of incorrect transaction of Rs 3,555
3. Apportioning payment to one card in spite of 'Do not apportion' being written on back of payment cheque made for another card , thereby leading to payment issues on second card too.

Bank has confirmed to me in September 2010 that the facts related to disputed transaction of Rs 3,555 are as stated by me and that the transaction will be reversed. However, only partial reversal of some financial charges levied on card has been done. This has lead to accumulation of incorrect transaction amount and charges on charges month on month. The bank has taken more than 2 years to admit that transaction was billed incorrectly, however statement does not reflect the same.

Further Ms Nisha calling from +911244826062 has been adopting intimidatory tactics and misbehaving with undersigned and making harassing calls to other people in my organization. Also, she has been threatening to make further calls to other people in my organization.This practice is against RBI's code of conduct.

Delhi Police helpline against recovery agents is no longer functional and one has to physically got to PHQ, ITO to make a complaint.

I am being thoroughly harassed by this Bank which is trying to make money falsely by levying charges needlessly. Please assist to expeditiously resolve the issue.

I was a credit card holder of Standard Chartered Bank in 2008 with 2 cards. From year 2008 onwards I have been facing issue of unfair levying of financial charges by the bank. In the last 3 years, there has been deficiency of service by bank on following:

1. Non-delivery of statements to card-holder
2. Billing of incorrect transaction of Rs 3,555
3. Apportioning payment to one card in spite of 'Do not apportion' being written on back of payment cheque made for another card , thereby leading to payment issues on second card too.

Bank has confirmed to me in September 2010 that the facts related to disputed transaction of Rs 3,555 are as stated by me and that the transaction will be reversed. However, only partial reversal of some financial charges levied on card has been done. This has lead to accumulation of incorrect transaction amount and charges on charges month on month. The bank has taken more than 2 years to admit that transaction was billed incorrectly, however statement does not reflect the same.

Further Ms Nisha calling from +911244826062 has been adopting intimidatory tactics and misbehaving with undersigned and making harassing calls to other people in my organization. Also, she has been threatening to make further calls to other people in my organization.This practice is against RBI's code of conduct.

Delhi Police helpline against recovery agents is no longer functional and one has to physically got to PHQ, ITO to make a complaint.

I am being thoroughly harassed by this Bank which is trying to make money falsely by levying charges needlessly. Please assist to expeditiously resolve the issue.

Further to my last post, I am including my mail id anu_sahi@yahoo.com

To
Reserve Bank of India,
Delhi.


I had your credit card no. 4129038083661569 which I have successfully closed and settled all it's dues in the year 2005 after a long conversation with the standard chartered bank employees at that time. They have assured me that there are no further dues in my card and I will get my N.O.C letter via the courier service from your H.O.

After a wait of 5 long years, my neighbors got a call from your bank early morning at 8 am. from Ms. Nisha vide telephone no. 0124- 4826062 regarding the outstanding of amount of the credit card no. said above. She has literally abused and used not so good words with them and I am very much amused that how did she bothered my neighbor regarding the thing which I have settled 5 years back. After I have a chat with her, she used a very bad tone with me also and told me to pay Rs. 48000/- immediately or else she herself will took some serious action against me.

further additional to this, when I asked Miss. Nisha to send me the statement of my account with proper details at my house, she neglected it and asked me to come to bank only.

I am a 40+ person and with such wordings used by your employee I am very dis-heartened and opt to file a report for FIR against this at my nearest Police Station and same reportedly to RBI complaint and then consumer court.

There is no outstanding of my credit card and this time I want a assurance letter / NOC from the bank asap.

Subodh Rajput
Ph. - 09212026008

Hi Subodh,

It is very sad and disheartning to hear that a collection agent should call and use abusive language on you and even worse threaten you. Well the best way to make sure you dont owe SCB any money will be to get an updated CIBIL report or talk to the bank and get a "No Dues Certificate". This will be the only way you can prove you have a clean record. The other way to go about things will be to re-negotiate with the bank on a settlement and this time be sure to get a Settlement letter, Receipt of every payment you will make and finally get a No Due Certificete. Now all this will ensure that the Account is Zeroed. After this ypu will have to get CIBIL updated to make sure you have a clear record with them. This will also help you procure a loan in the future. I would definately like give you more suggestions I can be contacted on 09986541240 or emailed at timothy@debtdoctorindia.com

Regards,
Timothy.

Originally Posted by Unregistered

Respected Sir/Madam,

We have been receiving several calls from the recovery agents claiming to be Shaha Finlease of Standard Chartered Bank in the last couple of days towards certain outstandings towards personal loan for Rs. 63137.47 and credit card (verbally confirmed earlier over phone was Rs.80000 and on mail for Rs.739,740.77) which they say was taken by my husband in 1999 - 2000.

My husband worked in Dubai earlier but lost his job in Feb 2009 due to recession. He has been jobless since then and has not been able to get a suitable job due to recession inspite of applying at several place. I had given up my job 2 1/2 years back before my marriage. I had intimated the recovery agents of our financial condition and they were willing to settle the outstanding on the personal loan & credit cards but they were asking me to make this payment by that same evening or early next morning (this was asked by a person named Nagesh from Shaha FinLease). But as I was not aware of such borrowings and had to wait till I could confirm with my husband. Besides that, I had to even arrange the money which was not possible in a day or two so I requested him to give me a time of atleast a week.. He wanted the money immediately and was not willing to give me the time so told me that he will not be able to settle the matter with the agreed amount of Rs. 50000 and the issue would remain open (i.e for legal action). Where was I supposed to arrange the money from in such a short span of time without even knowing the history of the case with the daily bread earner having no job for the last 18 months and with no other source of income with us. However, I had spoken to a few of my close friends and colleagues and was assured a help of Rs. 35-40k but only by the month end after they received their payrolls.

As my family financial conditions are very bad, I also decided to take up a job and so with the help of my ex-colleague, who has sponsored me, have travelled out of the country to look out for a job. As I was shown no consideration and no help from Mr. Nagesh, I left the matter just the way it was and moved out of the country giving him my email address as contact. Now in my absence, these recovery agents have started harrassing my in-laws by coming to our home and abusing them saying that both, the Son & Daughter-in-law are thieves and have stolen the bank money and have run away and hiding. If Standard Chartered Bank consider that borrowing from them is stealing money, then I will tell all everyone I know never to approach a Bank like this as they themselves cheat people by calling them several times to take credit cards and loans on stupid schemes that they offer to harrass people later. They don't even have any manners to talk to elderly people and especially someone who is as old as 68-70 years old as one of the representative who came at the door happened to tell her that if she is old and helpless she should jump out of the window and give up her life. Is this the way a Bank deals with the family members of their customers? It is such a shameful behaviour on the part of Standard Chartered Bank. I was also confirmed by my friend whose mobile I was using when I was here in Mumbai that they were harrassing her with filthy, rude and harsh language which was also abusive by calling her up several times on a given single day.

I have been a banker myself (Deputy Manager) and was horrified at such practices followed especially by a MNC Bank as Standard Chartered who hires goons to recover money from people that are poor & helpless. How can a Bank harrass the family members and friends? RBI also doesnot permit this. In fact, the family members/friends of such customers have the complete right to file a police complaint in such a situation which if occurs again will be taken up seriously.

What was the bank doing all this while when they have now stepped up to our home saying that this borrowings are since last 10-11 years and there has been no repayment received for the last 6-7 years? And now they wake up to recover the amount in the such a shameful, disgusting & shocking manner (mafia style).

I cannot entertain someone who calls us or comes to my home claiming that my husband has certain borrowings from so and so institution or person without having provided solid evidences. How am I to believe that they are telling the truth and especially when I am given to understand from my family that they had paid all the amount years back and closed the matter? If there is any outstanding I need the statement from the Bank and I need the authority letter from the Bank that they have appointed or sold their NPA (non performing assets) to Shaha Finlease with proper identifications given to us to extend any further communications. There are many frauds happening around in the world or it could be some kind of prank or money making racket that are followed by certain institutions. We cannot pay anyone who calls us up or comes to our doorstep threatening us to pay?

Request you to please help me. We will try to settle the outstanding if there is something pending but Banks have to also consider our current financial situation and help us in the best possible manner to close the case. If the borrowings are from the Bank we need all the documentation from the Bank and not from the Recovery/Collection Agents. Also, if the bank has waited for so many years in their recoveries against this case, they have to be generous in giving us some time to settle the matter with feasible settlement pattern to settle the dues which has to be also concluded post settlement, with receipt towards the payment done alongwith the "No dues pending" certificate, all of which should be from the Bank (i.e. on the letter head of bank) and not from the recovery agents.

Also, please let me know, if the phone calls and personal visits of these agents continue should we file a police complaint. I will also register my grievance with Standard Chartered Bank on the RBI site so that RBI takes care of such breach of conducts & violations that are practised by banks in their recovery pattern.

Thank you and awaiting your assistance at the earliest.

Mrs. Correia

Hi Mrs.Correia,

It is a pity that SAHA recovery agents have not treated you and your family with respect in spite of you giving them a background of the current situation. As you said RBI has a set of rules for collection agents to follow and that should be followed to the 'T'. As of now clearing the card and loan is imperative as companies now a days check the credit record of their employees. I come from a debt management company and have dealt with issues like this in the past. It is tough for an individual to gain information from SAHA as SAHA just bought liabilities from SCB without any other information other than contact details of customers. I have been dealing with such issues like yours and would like to give you more advise. I can be contacted on 09986541240 or emailed at timothy@debtdoctorindia.com also you can visit Debt Doctor Management Services Private Ltd

Regards,
Timothy

ear Sirs,

I got the mail from Shaha Finlease Pvt Ltd. as under,

" This is in reference to outstanding dues under Credit Card no xxxxxxxxxxxxxxxx issued by Standard Chartered Bank. Vide deed of assignment dated 9th Feb, 2010, Standard Chartered Bank has sold, transferred and assigned all its right, title and interest in all the amounts due and payable by you under the above Loan No in favour of Shaha Finlease Pvt Ltd. An intimation letter / notice to this effect has been sent by Standard Chartered Bank to your address appearing on the records of Standard Chartered Bank.

We find that the amount outstanding under the above Credit Card is Rs- 226245.01/-
You are requested to pay the same at the earliest to Shaha Finlease Pvt Ltd."

on 11/02/2010 i received mail from SCB as under

"This is with reference to the above mentioned card accounts,

Please note that we have not received any payment towards your credit card since 05/04/06


We wish to inform you that the total outstanding on the said cards as on date is INR 199,410.44

The above payment is currently over due you are requested to make an immediate payment.

Please note that your payment should reach us before 20/02/10
to avoid any legal action.

Failure to do the same will be considered an intentional default."

I have following question,

if SCB trasfer it to shaha on 9/2/2010 how they wrote me on 11/2/2010 or if they wrote me on 11/02/2010 how they trasfer dues to shaha on 9th?

Do i need to pay the due as before that there is no message to me what SCB from 2006 & suddenly what awake them for Huh such a big amount.

I heard that the credit card payment old than 3 years are cleared by RBI's actunder bad dept. will i get benefit of it if there is actual outstanding
IN 2009 i have applied for loan but it is rejected on the basis of cibil report. then i wrote to all bank to give me any pending detals giving my all details. I haven't got any details any bank that time

After some time Cibil report made avalible to individual person so i collected the same. As per report that there was pending amount for credit card of three banks like HSBC, HDFC & SBI i cleared all the due & have no outstanding letter from them. But SCB not there but in FEB 2010 i got the mail as given above but i thought it is some spam mail but now again i got the mail from Shaha Finlease Pvt Ltd. i also got the latest cibil report but it also doesn't have SCB name on it.

Hey guys, i faced the same issue as you'll, shaha finlease was harassing me and my family to pay them i tried my best using all the resources i had when i exausted it i searched the internet and found Tim@debtdoctor. this guy was fantastic everything went absolutly smooth he spoke on my belaf to shaha finlease got the issue sorted out. initally i got hooked into this cos i was looking to get a personal loan. Tim has adequate knowledge about scb and shaha finlease the only person on this page who contacted him was kamlesh lakhwani and he also had alot of nice things to say about Tims' service at debt doctor. here's his direct contact 080-30732226, + 91 9986541240 email:timothy@debtdoctorindia.com there are charges attached to his service but its worth every pisa. thanks Tim for youre help
cheers guys

kulkarni

hi

ive been reciving alot of callas from a collection agency saying they are standard chartered. as far as ui remember i had settled my credit card with them in 98' now they come and say owe them 86 lakhs......this is unreasonable what were they doing for such along time why shoud i pay them is it even leagal. i have been surfing the internet and i think we should create a club to take care of this social menace they not only contact me but they got my childrens numbers this is pure harassment.

naveen
naveen69radhakrishnan@gmail.com

Shaha Finlease does not come under RBI NBFC rule. You can complain to the local police if they try to harrse you much.

At the same time we must take in notice that we are in trouble and our personal data got shared with a malicious company because of Standard Charted Bank. So we must advise our friends and groups by being vocal about the Standard Charted bank act. During selling card they use lot of positive words but after selling they provide poor services and create trouble for us and our family.

04-11-2011,

I was a credit card holder of Standard Chartered Bank in 2010. I have many times told to the bank for provide a permanent solution of the issue. I was in touch of the bank since July, 10 till date. But there was not any positive solution provided by bank to me. Now, since last 3 days, Ms. Nisha from Credit Card Recovery Department, DLF Cyber City, Gurgaon Office (Ph.: 0124-4826062). She has called at my Mobile, Home and at my Office and harass me, my home members and to my colleagues in office. She has called nearly more than 150-200 times and even don't want to listen anything except "AAP PAYMENT KAISE AUR KAB KARENGE".

I am again and again telling them that since last more than 1.5 years I am asking for final settlement and if a solid solution was provided to me at that time, not this huge amount will be pending now. but they are not ready to listen anything. I also told them to go through legal proceedings in place of harassing, then Ms. Nisha said that "YOU HAVE NOT TAKEN CARD FROM COURT, THEN WHY SHOULD WE GO THROUGH COURT". When I told that I am going to Police, she said, "Jahan jaana hai, chale jaao, jo karna hai, kar lo, payment to poori karni hi padegi". I also told her to send someone (any executive) for settlement or give me any address of any branch where I could settle my due, she said this is not the policy of SCB. I have completely paid my full amount which was spend through SCB Card. These all charges are other then principal amount. But she is saying that "Ye to aapki calculation hai. Bank ke hisab se to 10,400/- principal pending hai", which is completely un-understandable.

I also told her to stop calling at my home and office, which she refused rudely.

Delhi Police helpline against recovery agents is no longer functional and one has to physically got to PHQ, ITO to make a complaint.

I am being thoroughly harassed by this Bank which is trying to make money falsely by levying charges needlessly. Please assist to expeditiously resolve the issue.

Amit Kr Singhal
as1978@rediffmail.com
(91-9312328110)

Respected Sir/Madam,

We have settled the Standard Chartered Bank Credit Card payment of Rs. 8400/- on 20.nov.2006. The Credit Card no is 5543748087145014 issued in my name(Sandeep Nayyar).

The Standard Chartered Bank Credit Card address is:
Standard Chartered Bank Card Service Centre,Ist Floor,Express Building,9-10, Bahadur shah Zafar Marg, New Delhi-110002..

Standard Chartered Bank Credit Card Jaipur address:
H-8, Showroom No - I, Bhawat Bhawan, M.I. Road, Jaipur -302001.

But inspite of that they have not cleared or settled the a/c, which is creating the bad name in the financial market and I am loosing my credability. We have been receiving several calls from the recovery agents claiming for the payment.

It is horrified at such practices followed especially by a MNC Bank as Standard Chartered. How can a Bank harrass the family members and friends? RBI also does not permit this. In fact, the family members/friends of such customers have the complete right to file a police complaint in such a situation which if occurs again will be taken up seriously.

What was the bank doing all this while when they have now stepped up to our home saying that this borrowings are since last 10-11 years and there has been no repayment received for the last 6-7 years? And now they wake up to recover the amount in the such a shameful, disgusting & shocking manner (mafia style).

Request you to please ask the credit card division to close this & issue the clearence for CIBIL report..

Also, please let me know, if the phone calls and personal visits of these agents continue should we file a police complaint. I will also register my grievance with Standard Chartered Bank on the RBI site so that RBI takes care of such breach of conducts & violations that are practised by banks in their recovery pattern.

Thank you and awaiting your assistance at the earliest.

SANDEEP NAYYAR.
JAIPUR.
nayyarsa@rediffmail.com

Standard Chartered Bank in Dubai stole my account sum of 30000 euros!!!
how to recover my money? Who can advise me? Can someone help sue them? I am wondering what to do and i want to find a way. They closed my account and my money is gone. Who give them permission?
How is it possible that they can do this? How can this happen? So is anyone's money safe there?
Please respond to my email : kijkze@hotmail.com

I appreciate your co-operation