Hi,

My Name is Amit Kumar Rajhans i m facing very painful problem,I have

- A) Savings account holder of the HDFC Bank
- B) Credit Card account

Actually I have a simple request to update my Credit Card address and send my new credit card on the above mentioned address. They asked me to forward an application written and duly signed through mail.I signed the application and mailed to concerned department after that they changed my address but 2 and half months have been passed they never delivered me credit card and every month they are sending me bills of rs. 1300,660 like that if i m not paying the amount DSA persons are unnecessarily calling me and force me to pay the due amount but the problem is when i have not any card before 3 months then why should i pay the unnecessary due. this months also i have made payment of rs 1300.

still i have not received my credit card and if i m calling to customer care executive every day they are telling me i have forward your request.

i really fade of there services i want claims under the above mental harassment and unnecessary payments against my credit card.

plz help the needful

Thanks & regards
Amit Rajhans

Originally Posted by amitrajhans

Hi,

My Name is Amit Kumar Rajhans i m facing very painful problem,I have

- A) Savings account holder of the HDFC Bank
- B) Credit Card account

Actually I have a simple request to update my Credit Card address and send my new credit card on the above mentioned address. They asked me to forward an application written and duly signed through mail.I signed the application and mailed to concerned department after that they changed my address but 2 and half months have been passed they never delivered me credit card and every month they are sending me bills of rs. 1300,660 like that if i m not paying the amount DSA persons are unnecessarily calling me and force me to pay the due amount but the problem is when i have not any card before 3 months then why should i pay the unnecessary due. this months also i have made payment of rs 1300.

still i have not received my credit card and if i m calling to customer care executive every day they are telling me i have forward your request.

i really fade of there services i want claims under the above mental harassment and unnecessary payments against my credit card.

plz help the needful

Thanks & regards
Amit Rajhans

Dear Mr Rajhans,

We are extremely sorry about the inconvenience you have had to face, and the delay in mailing your credit card. We would like to investigate this complaint further and help resolve your issue at the earliest – to be able to do this, however, we would need a few more details from you.

Request you to write to us at talktous@hdfcbank.com with your account number and your contact details. Please also include the complaint id TTU00058001072010 in the subject line of your mail. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank