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HDFC credit card - account funds debited

This is a discussion on HDFC credit card - account funds debited within the Credit Cards forums, part of the Business & Finance category; Hello, This is Poonam Agarwal and I am having relation with HDFC since last 4-5 years. I am having 2 ...

  1. #1
    Junior Member
    Join Date
    Oct 2010
    Posts
    1

    Default HDFC credit card - account funds debited

    Hello,
    This is Poonam Agarwal and I am having relation with HDFC since last 4-5 years. I am having 2 accounts (salary and savings) with them, one credit card.
    Here I am very disappointed by the BANK as they blocked my savings account’s money without even informing me. I placed the request for settlement on 6th June 2010 and till the date I haven’t received any calls from the BANK regarding the same. Even after I placed the request for settlement I had to arrange min amt because as per the BANK’s Customer care I have to clear min due then only they will further process my request. I trusted the BANK and I made the payment on June 2010 itself.
    Now HDFC BANK has taken my money without even prior notification. I have trusted HDFC BANK and that’s why I kept my money with them, but as this explains that BANK has cheated on me. I am in financial crash that’s why I wanted to close the account and gone for the settlement. This is misuse of my trust with the bank that they holding me ransom by blocking my hard earned money.

    I sincerely requesting you to release the money as I am very old customer of the BANK and please take the request for settlement. I really appreciate if you could take this on priority.
    Unless my blocked funds are not releasd I wont be able to make any payments.
    Here I wanted to mention if this cannot be done I would like to close my relation if any with HDFC by closing off both of my accounts and I wont be able to make any further payments towards my Credit card:-

    Do let me know your take on this.

    Thanks & Regards,
    Poonam Agarwal

  2. #2
    Senior Member
    Join Date
    May 2010
    Posts
    652

    Default

    Quote Originally Posted by poagarwa View Post
    Hello,
    This is Poonam Agarwal and I am having relation with HDFC since last 4-5 years. I am having 2 accounts (salary and savings) with them, one credit card.
    Here I am very disappointed by the BANK as they blocked my savings account’s money without even informing me. I placed the request for settlement on 6th June 2010 and till the date I haven’t received any calls from the BANK regarding the same. Even after I placed the request for settlement I had to arrange min amt because as per the BANK’s Customer care I have to clear min due then only they will further process my request. I trusted the BANK and I made the payment on June 2010 itself.
    Now HDFC BANK has taken my money without even prior notification. I have trusted HDFC BANK and that’s why I kept my money with them, but as this explains that BANK has cheated on me. I am in financial crash that’s why I wanted to close the account and gone for the settlement. This is misuse of my trust with the bank that they holding me ransom by blocking my hard earned money.

    I sincerely requesting you to release the money as I am very old customer of the BANK and please take the request for settlement. I really appreciate if you could take this on priority.
    Unless my blocked funds are not releasd I wont be able to make any payments.
    Here I wanted to mention if this cannot be done I would like to close my relation if any with HDFC by closing off both of my accounts and I wont be able to make any further payments towards my Credit card:-

    Do let me know your take on this.

    Thanks & Regards,
    Poonam Agarwal
    Dear Customer,

    We would need a few additional details from you to investigate and be able to assist you any further on this matter – request you to write to talktous@hdfcbank.com with your account number, contact details and the reference id TTU00116918102010. Once we receive this information, a bank representative shall contact you on the matter of your dues.

    Customer Assistance, HDFC Bank

  3. #3
    Vijay Rathod
    Guest

    Default HDFC Savings account blocked

    Hi I am Vijay Rathod i am holding the HDFC credit card 5176521008847578.. i had already spoken to the credit card department to settle my credit dues and i was told that i will be contacted by the settlement team about the same. But nobody called me and to my surprise i see that my HDFC salary account is put on hold.. i have raised the request to talk to settlement department but nobody has still called me.. i am in a deep financial problem i would like to make the partial payment but whom to talk to?? i have a HDFC personal loan whose EMI i have to pay which is not paid till date.. two cheques are already bounced on my account.. and have pay for my rent and livilihood i am totally handicapped now..

    Please consider this as an urgent issue.. lets talk an resolve this..

    Please contact me on 9545700042

  4. #4
    Senior Member
    Join Date
    May 2010
    Posts
    652

    Default

    Quote Originally Posted by Vijay Rathod View Post
    Hi I am Vijay Rathod i am holding the HDFC credit card 5176521008847578.. i had already spoken to the credit card department to settle my credit dues and i was told that i will be contacted by the settlement team about the same. But nobody called me and to my surprise i see that my HDFC salary account is put on hold.. i have raised the request to talk to settlement department but nobody has still called me.. i am in a deep financial problem i would like to make the partial payment but whom to talk to?? i have a HDFC personal loan whose EMI i have to pay which is not paid till date.. two cheques are already bounced on my account.. and have pay for my rent and livilihood i am totally handicapped now..

    Please consider this as an urgent issue.. lets talk an resolve this..

    Please contact me on 9545700042
    Dear Mr Rathod,

    Our team is currently investigating this matter, and will get in touch with you shortly. We would also like to caution you against posting sensitive information such as your credit card number on a public forum, as it may lead to your account being compromised. Should you wish to follow-up with the bank on this matter, you may write to us at talktous@hdfcbank.com with the reference id TTU00253906012011

    Regards, Customer Assistance, HDFC Bank

  5. #5
    Senior Member
    Join Date
    May 2010
    Posts
    652

    Default

    Quote Originally Posted by Vijay Rathod View Post
    Hi I am Vijay Rathod i am holding the HDFC credit card 5176521008847578.. i had already spoken to the credit card department to settle my credit dues and i was told that i will be contacted by the settlement team about the same. But nobody called me and to my surprise i see that my HDFC salary account is put on hold.. i have raised the request to talk to settlement department but nobody has still called me.. i am in a deep financial problem i would like to make the partial payment but whom to talk to?? i have a HDFC personal loan whose EMI i have to pay which is not paid till date.. two cheques are already bounced on my account.. and have pay for my rent and livilihood i am totally handicapped now..

    Please consider this as an urgent issue.. lets talk an resolve this..

    Please contact me on 9545700042
    Dear Mr Rathod,

    Trust your issue has been resolved satisfactorily. Should you face any issues in the future, we request you to contact us through our designated customer service channels such as our phonebanking service or the contact form on our website.

    Regards, Customer Assistance, HDFC Bank

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