Hdfc charged me processing fee whereas the merchant advised me that there will not be any processing fee from the bank's side but hdfc charged me a processing fee of around 5% and when requested to waive off they are not ready to do that. Very very pathetic service.

Originally Posted by Sridharj

Hdfc charged me processing fee whereas the merchant advised me that there will not be any processing fee from the bank's side but hdfc charged me a processing fee of around 5% and when requested to waive off they are not ready to do that. Very very pathetic service.

Dear Sir/Madam,

We are sorry to know that your recent interaction with the bank has been disappointing. We will investigate this from our end. We request you to write to talktous@hdfcbank.com with your account and contact details, details of the product for which you were charged and the reference number TTU000395305122011. We will check this from our end and respond to you.