This is Ruksana Dalla, resident of Jogeshwari(w), Mumbai, holding card account number 5176521007280672 had recieved a phone call from credit recovery department to make settlement. I asked for the settlement of 15000 with SEVEN EMI's.
They agreed on this but the next day, their executive dropped in with a settlement letter dated 25th oct 2009 and having a settlement figure Rs. 22,300. I did not accept the letter as it was against the terms which i had accepted upon. But the executive named, HIREN VAIDYA re-aproached three days later ie on 28th OCT 2009 saying that the last installment will be waved off and gave me a verbal assurance. Mr. HIREN is from Globe Agencies as is written on my payment slips. His contact numbers are 09768781785, 09892324364.
I agreed on his words and started paying the installments. After paying the SIXth installment on 29th APRIL 2010 i realised that i have paid more amount than i had agreed for. I already paid 17,100 for my accepted 15,000. Still i thought that i should let it go and asked for the closure letter of the card. On contacting Mr. Hiren, he asked me to pay an additional amount of Rs. 5200 to make the final settlement. On my disagreement he again assured me that he will drop in at my place with a final settlement letter but he didn't. As i stopped recieving calls from the bank, i thought that the settlement is done and will be getting the closure letter soon. I hold a salary account in HDFC bank having account number 004xxxxxxxxx80. My salary which is usually credited in the mentioned HDFC account got blocked and transfered to LEDGER balance on 30th June 2010. I approached the bank and they denied to help me and asked me to go to the recovery department at Kanjur marg(E), Mumbai. When i went there i was very rudely told that my settlement is null and void and my salary amount which is 19,473 and my Settlement amount 17,100 is transferred to card payment. And my credit card overdues are 81,000 out of which i have paid 36000 and still have to pay 55000 thousand more for the card with credit limit 30,000. I disagreed to it and warned them that they cannot touch my salary. On the same day i.e. on 12th July, i sent a legal notice through the advocate that i have not authorized the card department to take the payments of the card. Inspite of this they deducted my funds from the account which is breach of trust and cheating. Even both numbers of Mr. HIREN VAIDYA are unavailable. I want all my funds to be credited back in my account along with 2,000 extra which i have paid.

Originally Posted by Unregistered

This is Ruksana Dalla, resident of Jogeshwari(w), Mumbai, holding card account number 5176521007280672 had recieved a phone call from credit recovery department to make settlement. I asked for the settlement of 15000 with SEVEN EMI's.
They agreed on this but the next day, their executive dropped in with a settlement letter dated 25th oct 2009 and having a settlement figure Rs. 22,300. I did not accept the letter as it was against the terms which i had accepted upon. But the executive named, HIREN VAIDYA re-aproached three days later ie on 28th OCT 2009 saying that the last installment will be waved off and gave me a verbal assurance. Mr. HIREN is from Globe Agencies as is written on my payment slips. His contact numbers are 09768781785, 09892324364.
I agreed on his words and started paying the installments. After paying the SIXth installment on 29th APRIL 2010 i realised that i have paid more amount than i had agreed for. I already paid 17,100 for my accepted 15,000. Still i thought that i should let it go and asked for the closure letter of the card. On contacting Mr. Hiren, he asked me to pay an additional amount of Rs. 5200 to make the final settlement. On my disagreement he again assured me that he will drop in at my place with a final settlement letter but he didn't. As i stopped recieving calls from the bank, i thought that the settlement is done and will be getting the closure letter soon. I hold a salary account in HDFC bank having account number 004xxxxxxxxx80. My salary which is usually credited in the mentioned HDFC account got blocked and transfered to LEDGER balance on 30th June 2010. I approached the bank and they denied to help me and asked me to go to the recovery department at Kanjur marg(E), Mumbai. When i went there i was very rudely told that my settlement is null and void and my salary amount which is 19,473 and my Settlement amount 17,100 is transferred to card payment. And my credit card overdues are 81,000 out of which i have paid 36000 and still have to pay 55000 thousand more for the card with credit limit 30,000. I disagreed to it and warned them that they cannot touch my salary. On the same day i.e. on 12th July, i sent a legal notice through the advocate that i have not authorized the card department to take the payments of the card. Inspite of this they deducted my funds from the account which is breach of trust and cheating. Even both numbers of Mr. HIREN VAIDYA are unavailable. I want all my funds to be credited back in my account along with 2,000 extra which i have paid.

Dear Ms Dalla,

We apologize for all the inconvenience you have been put through - our team is currently investigating your complaint and will contact you shortly over the matter of your dues.

We would also like to caution you against posting sensitive information such as your credit card number on a public forum such as this, as it may lead to your account being compromised. Should you wish to contact the bank, you may do so by writing to us directly at talktous@hdfcbank.com and quoting the reference id TTU00062116072010. A bank representative shall respond immediately.

We would like to assure you that we value your patronage, and are trying our best to resolve this matter as quickly as possible.

Regards, Customer Assistance, HDFC Bank

last week my hdfc bank account was blocked by the credit card department due to non payment of bills .i have been using card for about 2 years and then lost my job and hence couldnt complete my payments they blocked 7300 rs from my account which is all i have right now i asked them to take a minimum amount and i would pay them in the coming months but they blindly disagreed can someone please help me
my acc no is 05391130000874

I am vicky zargar can you please help me i had send the money from goa to my brother account whose a/c no is 00141140041313 but the he told me that the fund hads been on hold please do need full because my mother treatment is going on so that i sended 35000 taking the loan from some person

I have got the call from HDFC credit card dpt. and they told me for the settelment and total amount they told me 9000 rs in 1 shot.i have told Mr. Mobin khan that i am unable to pay 9000 in one shot please generate 2 letters for the same i'll pay 6000 now and next month 3000.he said ok.then he send 9000 rs letter for 1 shot i have paid 6000 rs. after talking to him,he told me ok u deposit 6000 we will give u 3000 rs letter next month for rest of the amount.and after that i was waiting for the call for 1 month he dint called.after 1 and a half month got again a call and another guy said that now u have to pay 4000rs.after lots of discussion i have agreed on 4000 rs. now after 15 days i have got another call and another guy called today n said now you have to pay 5148 rs. now i am unable to understand if i am admitting for 5148 they can call after 15 days for 6k or 8 k may be. wht should i do.please help me..

Thanks

Vivek