Hello,

I had hsbc card through which the TATA AIG have deducted some amount in september 2008.Since then i have told the hsbc customer care that i have never given consent for such a policy neither i know the policy number.

But now i am getting the statements after almost more than year of closure of the card for charges close to Rs.8000. When i tried calling the customer care they never respond properly for the statements(they are not ready to provide me the statement also now) or policy and they say its under investigation but never come up with a concerete output,but inform me to pay the outstanding amount.Also now i got the information that its been updated in the CIBL too.

I would like to know how to handle this case with hsbc and get my name removed from the CIBL records.

Thanks,
karthik