Results 1 to 8 of 8

ICICI Bank - Biggest Mistake - Credit Card

This is a discussion on ICICI Bank - Biggest Mistake - Credit Card within the Credit Cards forums, part of the Business & Finance category; Dear Sir, I had a credit card and my amount due on the card was close to 50 thousand till ...

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    11

    Default ICICI Bank - Biggest Mistake - Credit Card

    Dear Sir,
    I had a credit card and my amount due on the card was close to 50 thousand till last year. When I received funds on my savings account,my debit balance was automatically adjusted by ICICI Bank, and hence there was no question of default.

    But however, they have gone ahead and put my name in the defauter's list (Civil List). Today I am applying for an education loan, from a Govt. Bank and it has been rejected because ICICI showed me as a defaulter when I had CLEARED my dues atleast 3 months back. My career is getting ruined. I have made a complaint, however, they are saying they will send me a No Objection Certificate.

    For the damage done, I would want to notify you all that I am going to sue ICICI Bank for the distress.

    I need an apology letter from the bank as soon as possible, else I will have to be forced to drag ICICI bank to court. Please resolve my problem, if possible, which means I need the approval of the educational loan. This problem should not have been there in the first place, it is purely out of sheer callousness and careless attitude of the bank. It's a matter of my entire career, and my life.

    Please help me as soon as possible.

    Giri

    09927134357

  2. #2
    Senior Member
    Join Date
    Nov 2009
    Posts
    730

    Default

    Quote Originally Posted by Rogir View Post
    Dear Sir,
    I had a credit card and my amount due on the card was close to 50 thousand till last year. When I received funds on my savings account,my debit balance was automatically adjusted by ICICI Bank, and hence there was no question of default.

    But however, they have gone ahead and put my name in the defauter's list (Civil List). Today I am applying for an education loan, from a Govt. Bank and it has been rejected because ICICI showed me as a defaulter when I had CLEARED my dues atleast 3 months back. My career is getting ruined. I have made a complaint, however, they are saying they will send me a No Objection Certificate.

    For the damage done, I would want to notify you all that I am going to sue ICICI Bank for the distress.

    I need an apology letter from the bank as soon as possible, else I will have to be forced to drag ICICI bank to court. Please resolve my problem, if possible, which means I need the approval of the educational loan. This problem should not have been there in the first place, it is purely out of sheer callousness and careless attitude of the bank. It's a matter of my entire career, and my life.

    Please help me as soon as possible.

    Giri

    09927134357
    Hi,

    We are sorry to hear about your problem. We have made a note of your contact details and will be contact you soon in order to address your concern.

    Regards,
    ICICI Bank Customer Service Team.

  3. #3
    Junior Member
    Join Date
    Jun 2010
    Posts
    11

    Default

    I am still waiting for you all to contact me. My name appears in the CIBIL list of defrauders! Each time I call your customer service team, some new drama takes place. They say either my Credit Card Information is not there with them or else, we need atleast 20 working days to send you a No Objection Certificate. No customer service agent seems to keep track of customer interactions. Every time we are explaining the same probem over and over and over again. Please get in touch with me! My phone number is 9927134357, I live in Dehradun, Uttrakhand.

    A very grief stricken citizen.

    R. Giri

    09927134357

  4. #4
    Administrator
    Join Date
    Jul 2009
    Posts
    309

    Default

    That message up there was posted about 3 hours ago and you replied to it about two hours ago...

    Give it some time my friend.

    In the mean time keep smiling

  5. #5
    Junior Member
    Join Date
    Jun 2010
    Posts
    11

    Default

    Dear Admin,

    ICICI is in touch with me for now. Thank you for your support. Will let you know if they are able to resolve my problem in the coming days.

    Thank you again.

    Rohan Giri

    09927134357

  6. #6
    Junior Member
    Join Date
    Jun 2010
    Posts
    11

    Default

    Please note this is ICICI Bank's response.
    Dear Customer,

    According to the information provided by the customer service officer, we inform you that there are no dues on your Credit Card account 4477 xxxx xxxx 9002.

    Sincerely,

    Biswajit Sahoo
    Customer Service Officer
    ICICI Bank Limited


    "If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

    "Now get your credit card statements whenever you feel like, simply visit the cards section on ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."

    Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of ICICI Bank | Personal Banking | NRI Banking | Corporate Banking | Business Banking | Agri & Rural Banking.

    CONFIDENTIALITY INFORMATION AND DISCLAIMER:
    This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

  7. #7
    Junior Member
    Join Date
    Jun 2010
    Posts
    11

    Default

    Dear Admin,

    ICICI is only doing a face saving exercise. They are doing nothing to resolve my distress.

    This was is my response to the above mail.

    Rohan Giri
    to Customer

    show details 12:35 PM (3 minutes ago)

    Hi,

    Like I said...

    Please note that I had squared off the complete payment on 26th of February 2010, close to 55 thousand Rupees. Why haven't you mentioned the date as to when I cleared my bill of 55 thousand completely.

    I was unaware about the fact that Rs. 18.50 was remaining. That too I have cleared. How is my name in CIBIL list of defaulters?? My education loan in Oriental Bank of Commerce has been rejected thanks to you all.

    I want you to do two things, first and foremost:

    i) Get my name removed from CIBIL defaulters.

    ii) I need No Objection Certificate.

    Also, I dont have any channel for education loan left as no party will be interested. What exactly do you all propose to do about that? MBA session starts from July this year and I havent been able to arrange for the fees thanks to you all. My career is getting ruined.

    I will have to drag you all to The Consumer Court for the distress you are causing to me and my family. I intend to sue you for 10 Crores for the damage caused. You have ruined my career as I have not been able to attain a bank loan for my education!!! THAT IS MY REAL CONCERN, not your "no due mail".

    Get back to me ASAP!

    Rohan Giri

    09927134357

  8. #8
    Junior Member
    Join Date
    Jun 2010
    Posts
    11

    Default

    Dear Admin,

    ICICI is only doing a face saving exercise. They are doing nothing to resolve my distress.

    This was is my response to the above mail.

    Rohan Giri
    to Customer

    show details 12:35 PM (3 minutes ago)

    Hi,

    Like I said...

    Please note that I had squared off the complete payment on 26th of February 2010, close to 55 thousand Rupees. Why haven't you mentioned the date as to when I cleared my bill of 55 thousand completely.

    I was unaware about the fact that Rs. 18.50 was remaining. That too I have cleared. How is my name in CIBIL list of defaulters?? My education loan in Oriental Bank of Commerce has been rejected thanks to you all.

    I want you to do two things, first and foremost:

    i) Get my name removed from CIBIL defaulters.

    ii) I need No Objection Certificate.

    Also, I dont have any channel for education loan left as no party will be interested. What exactly do you all propose to do about that? MBA session starts from July this year and I havent been able to arrange for the fees thanks to you all. My career is getting ruined.

    I will have to drag you all to The Consumer Court for the distress you are causing to me and my family. I intend to sue you for 10 Crores for the damage caused. You have ruined my career as I have not been able to attain a bank loan for my education!!! THAT IS MY REAL CONCERN, not your "no due mail".

    Get back to me ASAP!

    Rohan Giri

    09927134357

Similar Threads

  1. ICICI Bank Credit card complaint
    By rajeevbhonsle in forum Credit Cards
    Replies: 23
    Last Post: 11-07-2011, 01:31 PM
  2. ICICI Bank credit card complaint
    By mkrout in forum Credit Cards
    Replies: 3
    Last Post: 10-20-2011, 06:11 PM
  3. Delay in settlement of credit card by ICICI bank
    By shanky22 in forum Credit Cards
    Replies: 3
    Last Post: 08-22-2010, 12:24 AM
  4. ICICI Credit Card Fraud
    By himanshoo in forum Credit Cards
    Replies: 2
    Last Post: 07-16-2010, 01:14 PM
  5. wrong recovery of icici bank credit card
    By Unregistered in forum Credit Cards
    Replies: 1
    Last Post: 04-14-2010, 08:49 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •