Hello,

I am an ICICI customer since last more than 5 yrs now. I have a Saving account + latter after 3 years also applied and got ICICI Credit card.

I had used ICICI card for around 2 years, and never got delayed in any sotrs of payment. Was very punctual on payments. Most of the time I used my ICICI saving account to transfer the funds to my credit card account.

In the last 3 months, I have suffered huge financial loss in business and there was not able to pay my CC bills on time. I starter getting phone calls almost daily from collection agencies etc, and I recieved every single call and told them my problem and assured them that the moment may be in another 2-3 months I get stable, I will pay back all my outstanding. Still they use to call me up. When I am struggline to pay money for my house rent, then how can I for credit card. Althgouh I planned to pay it in 2-3 months, as I expected some money by that time, which I told to the bank people, and was ready to pay any penanty cost.

Today I was very much surprised to notice, that ICICI bank has sezied my saving account, which has no relation to my credit card account. I had some money in the account, which they have blocked it. Now I cannot withdraw money from my saving account.

Somebody please tell me ....."As per RBI norms & Indian Law, are these banks allowed to block any customers saving account, with reference to any business that is not directly linked ??? I don't thik RBI has any such instruction. If a bank has a credit card defaulter, they should deal keeping thier people and fucntions in place. Not blocking the same customers Saving Account that gives bread & butter to the customer and thier family.

I consider this act of ICICI bank as illegal. No bank is supposed to seixe money of customer from other account without Customers Approval or intimation.


I am planning to sue ICICI in the court of law. I dont have money now for emergency, as without informing me the back has closed my Saving account that has money for my and family survival.

Somebody please answer ....

Hi,

We are sorry to hear about your experience. Please write to us with your contact details at care@icicibank.com and we'll get back to you. Kindly refer "1848190" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by Unregistered

Hello,

I am an ICICI customer since last more than 5 yrs now. I have a Saving account + latter after 3 years also applied and got ICICI Credit card.

I had used ICICI card for around 2 years, and never got delayed in any sotrs of payment. Was very punctual on payments. Most of the time I used my ICICI saving account to transfer the funds to my credit card account.

In the last 3 months, I have suffered huge financial loss in business and there was not able to pay my CC bills on time. I starter getting phone calls almost daily from collection agencies etc, and I recieved every single call and told them my problem and assured them that the moment may be in another 2-3 months I get stable, I will pay back all my outstanding. Still they use to call me up. When I am struggline to pay money for my house rent, then how can I for credit card. Althgouh I planned to pay it in 2-3 months, as I expected some money by that time, which I told to the bank people, and was ready to pay any penanty cost.

Today I was very much surprised to notice, that ICICI bank has sezied my saving account, which has no relation to my credit card account. I had some money in the account, which they have blocked it. Now I cannot withdraw money from my saving account.

Somebody please tell me ....."As per RBI norms & Indian Law, are these banks allowed to block any customers saving account, with reference to any business that is not directly linked ??? I don't thik RBI has any such instruction. If a bank has a credit card defaulter, they should deal keeping thier people and fucntions in place. Not blocking the same customers Saving Account that gives bread & butter to the customer and thier family.

I consider this act of ICICI bank as illegal. No bank is supposed to seixe money of customer from other account without Customers Approval or intimation.


I am planning to sue ICICI in the court of law. I dont have money now for emergency, as without informing me the back has closed my Saving account that has money for my and family survival.

Somebody please answer ....