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icici bank merchant care

This is a discussion on icici bank merchant care within the Credit Cards forums, part of the Business & Finance category; We had swiped a customer card for 70000+ 75000 on 17 jan but still the amount is not credited in ...

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    3

    Default icici bank merchant care

    We had swiped a customer card for 70000+ 75000 on 17 jan but still the amount is not credited in the account ,we had many times called the customer service but not fruitfull
    even mailed all the documents to this mail id but in vain,

    customer care told us it may take 5 working days still not the verification has been done by bank

    They people don’t even reply also ,customer care person doesn’t know anything replies adamantly there is no office of there were we can come personnely solve the issue show the documents. I am in a fix
    so please be kind pls do the needfull asap

    mid no:50156684
    tid no: 17230778

    sajan

    teamwork computers

  2. #2
    Senior Member
    Join Date
    Nov 2009
    Posts
    730

    Default Re: icici bank merchant care

    Hi,

    We are sorry to hear about your experience.We have made a note of your complaint. Please write to us with your contact details at care@icicibank.com and we will get in touch with you in order to address the issue. Kindly refer "1124583" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.








    Quote Originally Posted by sajanjp View Post
    We had swiped a customer card for 70000+ 75000 on 17 jan but still the amount is not credited in the account ,we had many times called the customer service but not fruitfull
    even mailed all the documents to this mail id but in vain,

    customer care told us it may take 5 working days still not the verification has been done by bank

    They people don’t even reply also ,customer care person doesn’t know anything replies adamantly there is no office of there were we can come personnely solve the issue show the documents. I am in a fix
    so please be kind pls do the needfull asap

    mid no:50156684
    tid no: 17230778

    sajan

    teamwork computers

  3. #3
    Unregistered
    Guest

    Question Irregular recovery of Cost of EDC Machine

    I, T.Chandra Shekar holder of current account number 631205018854 would like to bring to your notice that an amount of rs.8272.50 was recovered from my account on 11-10-2011 towards cost of EDC machine and service charges, though the same was de-installed and taken away by the mechanic on 04-11-2010. Due to this, one of mu cheque got bounced and an amount of Rs.386 was recovered on 12-10-2011. For no fault of mine these amounts were recovered from my account. Therefore, I request u to re-examine the whole issue and arrange to refund the amounts recovered from my account .

    regards
    Chandra Shekar
    Phone Number:9948663296
    EmailId: chandrashekartanuku@yahoo.in

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