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ICICI Bank Transaction Dispute - ICICI cheated me

This is a discussion on ICICI Bank Transaction Dispute - ICICI cheated me within the Credit Cards forums, part of the Business & Finance category; I am utterly displeased by ICICI Bank's response on a fraudalant transaction. A transaction of Rs 1367 made on my ...

  1. #1
    Junior Member
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    Aug 2011
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    27

    Default ICICI Bank Transaction Dispute - ICICI cheated me

    I am utterly displeased by ICICI Bank's response on a fraudalant transaction. A transaction of Rs 1367 made on my credit card 4 months back. Same day I called up customer care and informed about the transaction. I was assured that charges will be reversed. After 4 months they came back and said that the disute has been resolved in bank's favour.

    This ridiculous. They never informed me about it and nor they are giving any details. Not sure why bank is charging me when I informed them on same day that charges were fraudalant. My service request number was SR203929935.

    Why ICICI bank is resorting so such cheap ways to make money? Their customer service has become pathetic.

    I am taken back by this. If bank resolves this properly I am going to close all my accounts with ICICI.

  2. #2
    Junior Member
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    Aug 2011
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    Default

    Is anyone from bank going to look into this or should I proceed to close all my accounts with ICICI bank?

  3. #3
    Senior Member
    Join Date
    Nov 2009
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    829

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    Hi,

    We are sorry for the inconvenience caused to you. We have made a note of your service request number. Our official will get back to you soon.

    Regards,
    ICICI Bank Customer Service Team

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