Hi,

I am just experiencing a new business tactics followed by ICICI Bank. They force you by all means to take their credit card. They hide the small dues by not sending you the statements on time and when they have a reason that the address or phone number is changed, they wait untill the due multiplies by 50 times with penalties over a period of time. And then they just deduct whatever amount they want from your savings account in the name of credit card dues.

Icici Bank has played this trick on me, credit card no. 5176XXXXXXXX5009. The reason they give is that I did not informed them about my new phone number, which is very well updated in my savings account.

I am really frustrated and wish noone ever keep any relationship with such a bank.


For any suggestions, please contact me @ 9962008861
Deepak Kumar Parida

I had a auto loan ac no.sadel 00006320616 with icici bank ltd .the emi were not cleared on time from my bank ac so i was paying to icici bank every month,since 2006, on the basis of their collection
department calling me every month regarding the repayment of the loan amount with a montly installment of rs.6134/-.
i finished all the installments in march 2010 and when i contacted the bank for the noc against my loan ,i was told that 5 installments and plus late chrges +cheque bounce charges were due in their
records with a total of rs.approx.70,000/-and i was told that i have to visit icici bank at jhandewalan with proof of payment and obtain noc.
i was simply surprised because i had paid all the due amount and i have the receipts as a proof of payment .
i visited the icici bank at jhandewalan with the receipts and i got another shock of my life when i was told that out of all the receipts the last 6 installments were not received by the bank and the receipts
were fake.
i questioned them that how it could happen because i was paying according to the calls received from icici bank for the payment and nobody except icici could call me .
i wrote mail to headoffice mr avijit.bose and after one month of their verification they found that the receipts were neiter issued by icici bank nor from any of the concerned icici agencies..
my question is how on earth the six fake receipts were issued against my payment of rs.36804/-bearing the name of icici bank .either the management system of icici bank is so loosely and carelessly
held that the icici agencies operate on the basis of some modus operandi or some gang of snatchers .I MEAN what the hell ,how can anybody else come to know of my loan amount ,about my cell
no.,about my emi amount,about my address until and unless icici bank provides the details to anybody .and whoelse can boldly issue me with bogus receipts .NOBODY WILL DREAM .THAT SO AND
SO IS PAYING HE EMIS SO it is clearly the work of misuse of power ,misuse of customers laws ,misuse of blind faith on the calls from icici ..AND VERY CLEARLY THE HAND OF INTERNAL
PERSON/PERSONS BELOGING TO ICICI BANK ..but HOW can they accept their fault ....and thats why im on this page
Reason for Complaint
IT IS FRAUD BY ICICI/ICICI COLLECTION AGENCY
IT IS FRAUD BY EMPLOYEES OF ICICI COLLECTION
AGENCY..
Why is this Complaint Being Filed?
I HAVE WRITTEN MAILS TO MR AVIJIT BOSE AND IN RETURN I
GOT THE REPLY FROM MS PAVITRA JAIN AND MS.SANGEETA
DUBEY HEAD CUSTOMER CARE THAT THE RECEIPTS WERE
NEITHER ISSUED BY ICICI BANK NOR BY ANY OF ITS
COLLECTIN AGENCY .

Hi Deepak,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Originally Posted by Unregistered

Hi,

I am just experiencing a new business tactics followed by ICICI Bank. They force you by all means to take their credit card. They hide the small dues by not sending you the statements on time and when they have a reason that the address or phone number is changed, they wait untill the due multiplies by 50 times with penalties over a period of time. And then they just deduct whatever amount they want from your savings account in the name of credit card dues.

Icici Bank has played this trick on me, credit card no. 5176XXXXXXXX5009. The reason they give is that I did not informed them about my new phone number, which is very well updated in my savings account.

I am really frustrated and wish noone ever keep any relationship with such a bank.


For any suggestions, please contact me @ 9962008861
Deepak Kumar Parida