Sir,

I have a salary account of Tata Motors Ltd. in HDFC, Vivek Vihar Branch. As everytime, a salary of Rs. 25,235/- was credited on my account on 31/10/2011 . But the entire amount got vanished from my account in three parts from different non HDFC ATM outlets in three installments (Rs. 10,000/-, Rs. 10,000/- and Rs. 5,300/-). As a matter of fact, the debit card was completely in my custody during these transactions. Hence, I am raised a protest and a complaint to the HDFC bank through phone banking(Complaint Number – DELC1111000145,DELC1111000174,293188 & 293187) and also to my concerned HDFC BANK LTD., Vivek Vihar Branch(Address :- B5 Ashoka Niketan, MAIN ROADNEAR VIVEK VIHARNEW DELHINEW DELHI110092). But the bank is taking 1 week to investigate the complaint. And you know as it is a fraud case it will be very difficult to track the convict if we get the details so late. I went to Anand Vihar police station, they refused to file a complaint My account details are as follows:-
Account Number – 01931140008930
Customer ID - 36572710
Mob No. - 9212713625

Regards,
Debashish Chatterjee,
Officer,
TATA MOTORS LTD.,
Employee Code – 507331.

Originally Posted by debashish

Sir,

I have a salary account of Tata Motors Ltd. in HDFC, Vivek Vihar Branch. As everytime, a salary of Rs. 25,235/- was credited on my account on 31/10/2011 . But the entire amount got vanished from my account in three parts from different non HDFC ATM outlets in three installments (Rs. 10,000/-, Rs. 10,000/- and Rs. 5,300/-). As a matter of fact, the debit card was completely in my custody during these transactions. Hence, I am raised a protest and a complaint to the HDFC bank through phone banking(Complaint Number – DELC1111000145,DELC1111000174,293188 & 293187) and also to my concerned HDFC BANK LTD., Vivek Vihar Branch(Address :- B5 Ashoka Niketan, MAIN ROADNEAR VIVEK VIHARNEW DELHINEW DELHI110092). But the bank is taking 1 week to investigate the complaint. And you know as it is a fraud case it will be very difficult to track the convict if we get the details so late. I went to Anand Vihar police station, they refused to file a complaint My account details are as follows:-
Account Number – 01931140008930
Customer ID - 36572710
Mob No. - 9212713625

Regards,
Debashish Chatterjee,
Officer,
TATA MOTORS LTD.,
Employee Code – 507331.

Dear customer,

We regret the inconvenience caused. We'd like to stress that your concerns are important to us and we will assist you. Our team has made a note of your concerns and will respond to you at the earliest.

Regards, Customer Assistance, HDFC Bank