Hi,

Pl follow the trail of the series of the email communications made but in vain , so far , regarding non-receipt of the voucher code no from m/s imint.
Now it is more than one month old and till the issue is not resolved; I feel that there is no body to take care at imint of the issue.
I understood from imint call centers , that the validity of the voucher is 3 months from the date of issue. already more than one & half month is over; I feel that m/s imint is taking a delaying tactics so that actually they need not incur any cost by delaying the process.
Can I get a justice?
Best Regards
Souren Pal
Chennai
Cell - (0) 9940135934

----- Forwarded Message ----
From: Souren Pal <sourenp@yahoo.in>
To: membercare <membercare@imintpoints.com>
Sent: Mon, 14 June, 2010 10:00:43 AM
Subject: Re: 'i-mint=301-095' Fw: Complaint - Coupon not recvd- PLZ HELP- REMINDER -I


Hi,

As per your own committment ( per below ) email , you are supposed to resolve the issue within 7 working days.
Till now, I did not received any voucher no;
already 7 working days are gone.

I am following up with M/s imint for last one month and now I feel that M/s imint neither have any interest nor any inclination to provide the voucher details.

Now I understant that M/s imint makes just an eyewash promises to the credit card users and thus avail business interest , whatsoever; without fulfilling their committement to the Customer.

Enough is enough , I am taking ( I think I have persued the matter with imint substancially without any result ) the matter to the consumer court so as to resolve the issue.

Regards

Souren Pal




--------------------------------------------------------------------------------
From: membercare <membercare@imintpoints.com>
To: Souren Pal <sourenp@yahoo.in>
Sent: Wed, 2 June, 2010 12:57:07 PM
Subject: RE:'i-mint=301-095' Fw: Complaint - Coupon not recvd- PLZ HELP- REMINDER -I


Dear Mr. Pal,

Thank you for contacting i-mint membercare.

As per our telephonic conversation regarding non receipt of Makemytrip.com, we would like to inform you that we have re escalated your issue to the department concerned and we will revert to you with in 7 working days.

We assure you of our best services always.

For any further clarifications and suggestions please do not hesitate to contact our customer care at the below given numbers:

i-mint Customer Care Numbers

Ahmedabad 079 40146468
Bangalore 080 40146468
Chennai 044 40146468
Delhi 011 40146468
Hyderabad 040 40146468
Kolkatta 033 40146468
Jaipur 141 4046468
Chandigarh 172 4046468
Indore 731 4046468
Mumbai 022 40796468
Pune 020 40796468

You can also write to us directly at membercare@imintpoints.com.

Please visit our website iMint - Portal for information about various offers and campaigns exclusive to i-mint customers.

Warm Regards,
Punyavathi,
i-mint membercare.

-----Original Message-----
From: Souren Pal (sourenp@yahoo.in)
Date: Monday, May 31, 2010 09:29 AM
To: membercare (membercare@imintpoints.com)
Subject: Re: Fw: Complaint - Coupon not recvd- PLZ HELP- REMINDER -I

Hi,

I hereby again re-confirm that I DID NOT received any email communication from your end what-so-ever, regarding the voucher details.

I have already provided my email ID per below email ; I do not know what email ID you have in your system and neither I am responsible for that.

I sincerely request you to send me the vouchewr details IMMEDIATELY , without any further delay.
If I do not get the voucher details within next 48 heours , the I shall be left no option but to take necessary legal action against imint through suitable agencies..

Regards
Souren Pal
Chennai
Cell (0) 9940135934




--------------------------------------------------------------------------------
From: membercare <membercare@imintpoints.com>
To: Souren Pal <sourenp@yahoo.in>
Sent: Sat, 29 May, 2010 9:44:07 AM
Subject: RE:'i-mint=301-095' Fw: Complaint - Coupon not recvd- PLZ HELP- REMINDER -I




Dear Mr. Pal,

Thank you for contacting i-mint membercare.

With reference to your email regarding non receipt of voucher, we would like to inform you that the voucher is only sent to your email id registered with us. We also request you to check your spam mails and confirm the receipt of the same.

We assure you of our best services always.

For any further clarifications and suggestions please do not hesitate to contact our customer care at the below given numbers:

i-mint Customer Care Numbers

Ahmedabad 079 40146468
Bangalore 080 40146468
Chennai 044 40146468
Delhi 011 40146468
Hyderabad 040 40146468
Kolkatta 033 40146468
Jaipur 141 4046468
Chandigarh 172 4046468
Indore 731 4046468
Mumbai 022 40796468
Pune 020 40796468


You can also write to us directly at membercare@imintpoints.com.

Please visit our website iMint - Portal for information about various offers and campaigns exclusive to i-mint customers.

Warm Regards,
Sandeep,
i-mint membercare.

-----Original Message-----
From: Souren Pal (sourenp@yahoo.in)
Date: Tuesday, May 25, 2010 08:58 PM
To: membercare@imintpoints.com (membercare@imintpoints.com)
Subject: Fw: Complaint - Coupon not recvd- PLZ HELP- REMINDER -I

REMINDER-I

Hello,

I am yet to get any feedback. Can anybody help please?????????????????????????????????????????!!! !!

Regards
Souren Pal
Cell- 9940135934


----- Forwarded Message ----
From: Souren Pal <sourenp@yahoo.in>
To: membercare@imintpoints.com
Sent: Fri, 14 May, 2010 2:12:44 PM
Subject: Complaint - Coupon not recvd- PLZ HELP


Hi,

This is Souren Pal. My I-Mint A/c no is 9401150567301105.

I ahve redeemed 8000 points for Rs 2000 Voucher of Makemy trip.com, per Request no 226884 dt. 23 Apr 2010.

Till date I have not received the Voucher no at my email ID sourenp@yahoo.in.
Today I checked out with the Customer service of imint ( Ref. complaint no 273850 dt 14 May 2010) and I was told that the voucher was delivered on 26 Apr 2010 to my above said email account.

But it was never received; now I want to use the voucher for my flight booking URGENTLY; what shall I do??????

Can anubody help in regard pl ?????

Regards

Souren Pal
Chennai
Cell 9940135934

Sir
In February, 2009, to be precise 1941 ICICI Express reward points were transferred to my i-mint account. The real worth of these Express reward points used to be approx one Rupee for each point earned.
But today when from customer care I inquired regarding redeeming of my so far accumulated i-mint points (3265), I was told that I can redeem 2000 points for a petrol voucher of Rs. 500/-, i.e. the real worth of my reward points has been depreciated by one-fourth.
THIS IS UNJUSTIFIED.
Please explain lest I may be forced to approach court of law for redrassel.
Regards
S.K.Tangri
09872221268