Dear Sir/Madam,
I am Ravi Kant Jain. I hold a SBI credit card since last 4 years. I have following issues regarding over-charges /interest rate in my SBI credit card account:
(i) First issue started when SBI credit card lenders offered a loan amount of Rs 1,15,000/- with 0% interest in the month of Nov 2007 without submission of any written documents. So I opted for a loan in the same month. Subsequently, I paid EMI of Rs 3317/- with Govt. taxes from Dec 2007 to March 2010 in every month.
(ii) Second issue arised in the month of Jan 2008 when I had transacted Rs 834. But instead SBI credit card lenders debited Rs 18000/- from my account. It was highlighted in the monthly statements of Jan 2008 with loan amount and purchase other things amount. Subsequently, I logged in a dispute in month of March 2008 and subsequent in the monthly statements, they had shown Rs 18000/- with interest. But I am paying the minimum due amount of the total outstanding amount. Then, they resolved the problem in month of May 2008 and they credited Rs 18000/- in my monthly statement but the interest for the five months was left unconsidered and till now, I am paying the carried interest.
(1) Third issue related to a cash back offer within 45 days with 0%. SBI credit card lenders offered a Scheme of cash back within 45 days with 0% interest in the month of July 2008. After my confirmation, SBI card lenders sent a DD of Rs 22,500/- to me on 9 July 2008. Same amount of Rs 22500/-, I returned through cheque on 6 Sept 2008(cheque no 580708). As well as, I also deposited amount Rs 6,708.00(Cheque No 580709) on same date which is minimum due amount of monthly statement of the bill. But SBI credit card lenders had not debited full cash amount at the time. Instead what they had done, they debited partial amount in cash limit and rest amount was debited in my purchase limit with my prior notice. But now they are defending themselves by saying that since I have already taken a cash back amount in July 2008 so, I have to pay remaining cash amount either by the minimum due amount or through one time transaction. As I have already paid cash amount Rs 22,500/-in month of Sept 2008 which was within 45 days of the offer, so I have to refuse them to continue from paying any more amount. But they also carried out the interest from that time till today.

Now they are harassing me after every one hour to pay the remaining amount of round about of Rs. 87,000/-. So I want to resolve this problem as soon as possible and close all dealings relating to that SBI credit card. Please help us in this regard.

With regards.
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Ravi Kant Jain
MS-I, C-5, CMERI Colony, Durgapur-713209.
Contact No 09434080822