Hi
Be careful against using ICICI cards, if due date crossed they will impose late payment charges and surprised one is over limit charges, example:
Before statement generation available limit assume it is: 500
Outstanding is:84000
After statement generation you see that there is over limit charges immediately in your account, this is happening because of deducting the interest from the available limit at the time of statement generation.
Banks are trying to cheat the customer at max then can, they include all these gimmicks in terms and conditions and takes signature from us and says you were agreed. See how fraud is this.
We have taken a credit card and when paying minimum payment means we are paying bank interest of 40% per annul but still banks are imposing all this fraud charges.
In my case:
I am not able to pay bill before due date because my due date falls on 29th every month, so I use to pay after I gets salary, before that you know there will be late payment charges 700/-, here my available limit is 300/- and after applied late payment charges that goes to -400 and again immediately imposed 500 over limit charges.
When ever they apply charges they use to deduct from available limit, so that available limit gets reduced that is not our purchase right, how can they impose over limit charges.
I mailed to customer care about reversal of charges but they said they can not do that, they feel that they are giving there money from there pocket.
Charges are not our spend money why they worried about that.
See the reply from ICICI bank:
-------------------------------------------
Dear Mr. Prasad,

We understand your concern.

We understand from your e-mail that you are not in agreement with our stance of not being able to process reversal of charges.

We request you to realize that we have already extended the service gestures wherever possible and went an extra mile and taken exceptions by reversing charges in the past.

We will not be able to further reverse any charges. This is in congruence with the standard industry practice. We do possess an unwavering commitment to provide our customers with the best professional services. We request you to pay the dues as per due date to avoid further charges.

Trust this clarifies the matter to your satisfaction.

Sincerely,

Anand Bhushan
Account Manager
ICICI Bank Limited

"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section
of Personal Banking Services | Corporate Banking | Online Personal Banking in India | Business banking | NRI Banking | ICICI Bank.





-----Original Message-----
From: C5407125@infinity.icicibank.co.in (C5407125@infinity.icicibank.co.in)
Date: Thursday, November 24, 2011 07:14 PM
To: infinity_am@icicibank.com (infinity_am@icicibank.com)
Subject: RE: Credit Card

This is not the matter of that I am aware of the charges or not, I am pointing out the case that causes the problem. I also have other bank cards they will not charge over limit charges because of interest debit from existing limit at the time of statement generation.
I again request you to review my account for the year 2011 and reversal for all over limit and late payment charges. Any way with some delay I am making the payment every month, you are gaining the interest too, what is the use of again charging other charges, as due date falls at month end 29th of every month makes some delay, you have to understand that, do not suck customers blood with these charges, its not the matter of how many times you have reversal the charges, I am not asking the money that I used from your pocket. Until this request gets resolved I will not make any payment to this card. Your are the responsible for all interest and charges that applied in future.
I cannot request each and every time for reversal. As you are aware that I am using the card from more than 3 years, please do the need full.
Thanks.
-----Reply
Separator-------Dear Mr. Prasad,

Greetings from ICICI Bank!


We have gone through the mail and understand that you have been using this credit card for 3 years. You must be aware that the credit card statement comes with the total outstanding due for the billed period and that if this amount is not paid in full by the due date, financial charges are levied.

Your past record shows that we have reversed the charges several time.

Though we value your relationship and appreciate your request, we regret our inability to comply. As you have seen, exceptions have been made wherever possible and special gestures extended. Your current request for reversal of charges cannot be accepted.

We would advise you to clear the amount outstanding so as to avoid the levy of further financial charges which will result with any rise in the outstanding amount. This would also help you to prevent any negative points in your credit rating.

We look forward to your co-operation in helping us serve you better.

Sincerely,

Manisha Nighot
Account Manager
ICICI Bank Limited

"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"

"Now get your credit card statements whenever you feel like, simply visit the cards section on Personal Banking Services | Corporate Banking | Online Personal Banking in India | Business banking | NRI Banking | ICICI Bank and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."

Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of Personal Banking Services | Corporate Banking | Online Personal Banking in India | Business banking | NRI Banking | ICICI Bank
-----Original Message-----
From: C5407125@infinity.icicibank.co.in (C5407125@infinity.icicibank.co.in)
Date: Tuesday, September 27, 2011 03:16 PM
To: infinity_am@icicibank.com (infinity_am@icicibank.com)
Subject: Credit Card

Branch Id : VP Account Id : 5176535010778001
Dear ICICI,
Please provide a reversal of over limit charges that applied on my card on 14/09, seems after statement generation these charges were applied, I have not done any transactions by that time.
Thanks.

Hi,

We are sorry to hear about your experience. We have made note of your account id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Please provide reversal of charges so that I can do that payment, I have been repeatedly requesting about this issue, I don't want to make more delay on this.
I am requesting this because of late payment 700+over limit 500=1200 charges every month.
Already you have been charged interest day to day basis, I am not understanding why you are so worried about these charges.

Please do the need full.

Thanks.

Originally Posted by ICICIBankCare

Hi,

We are sorry to hear about your experience. We have made note of your account id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Hi,

Your request has been forwarded and we are sorry for the delay in this procedure. We will look into this matter as soon as possible and contact you to the earliest.

Regards,
ICICI Bank Customer Service Team